written by on 16/04/2008
I ordered my brother a new set of 5.1 surround sound speakers, delivery said 2-6 days it's now the 7th. The phone number given doesn't work. I definitely do NOT recommend Xtsit. And today it's my brothers birthday, I was expecting to have them today but now I'll have to wait even longer. That is if it even comes, terrible retailer.
written by stevenj999 on 08/04/2008
Found them originally thorough froogle - good communication, nice guys to deal with. Not sure about the negs here, but feel compelled to say something positive (much easier to gripe rather than compliment I know).
written by JakePreston on 10/03/2008
This is the second time I have used XtsIT www.xtsit.com. Anyone who is using them make sure you enter your correct email address as all their correspondence and order updates are via email. You can find some really cool bargains on here and they often have the latest technology. Definitely would use them again.
written by on 09/01/2008
I am still waiting for the Xfi Gamer after 1 month when I paid for 1-2 day delivery. I do not expect to get it.
I cannot get a response to any emails and the contact number I can not get through to. Unfortunately I made the mistake of using them in a rush, you live your learn!
Please spend a little extra for your own security and learn from my mistake!
written by on 08/01/2008
XtsIT Online Computer Shops, I made the mistake of using them so save a few quid but it is far more hassle than it is worth. With sites like ebuyer offering next day delivery for only £2 more why bother with these.
written by NeilPawson on 24/12/2007
XtsIT cancelled my order for a mouse with no explanation, after sending me an email saying the order was being processed!
Their phone number (from the terms and conditions page) doesn't work. They don't answer E-mail either directly or through their web pages. It appears to be impossible to get in touch with them.
written by googolplex on 06/12/2007
Ordered a 8800GT , ordered on time, was cheap and as described. I would use them again.
written by Donchik on 16/11/2007
On the face looks like a good source, but if anything goes wrong fixing is a nightmare!I'm at the point of emailing an ultimatum.Swap out for the correct goods, or I'll cancel claim back of credit card company, and unless you collect within 7 days dispose of the goods.This should not be necessary, but they appear to have totally lost the plot!I could never recommend this company even to my worst enemies!
written by shopperingonito on 30/07/2007
First time ordering and very pleased it went so smoothly. Received automated emails informing me each step of the way as to the progress of my order. Turned up on time too!
written by someonelsechoose1 on 26/06/2007
XtsIT is a good place to find some bargains!
written by zipzap101 on 25/06/2007
Ordered the goods from XtsIT, received them next day. Its nice to offer feedback that's nice sometimes!
written by BritSwedeGuy on 25/06/2007
XtsIT ignored all communications, charged my card, and two months later said the goods were dispatched. No-one ever called, and the refunded amount was not the full amount.
written by stevenoreno999 on 29/05/2007
If you're after some specific parts for your PC, give xtsit.com a try - they sorted me out. Gotta give praise where its due...
written by rayliotta on 21/04/2007
The hardware I got from XtsIT was cheap as chips. I can't find another 500Gb Seagate hard drive cheaper anywhere!
The web site is also good. I was kept informed, and I will use them again!
written by mjk21 on 10/04/2007
Website will say 'in stock' when it clearly is not. Use another retailer if you actually want to receive what you order and pay for. Wasted my time for 2 weeks.
written by mozza1234321 on 09/04/2007
They seemed promising, but I am still waiting for my product after 12 days.
I am very annoyed with XtsIT, and very disappointed!
written by zapbrannigan on 15/02/2006
I've been in the market for a dual core athlon for some time now, and after waiting it out for the price drops, I decided now is the time. I found XtsIT through pricegrabber and they seemed to be cheapest on the Athlon 4400 X2 (OEM) and Asus A8N32-SLI. The only thing they didn't have is any decent selection of RAM.
I went ahead with the order and received the usual confirmation of my order. Next day I received notification that they were ready to process my order and take payment. A few minutes later I received a confirmation email that they had taken payment, along with the invoice attached as a PDF. They also stated that they would be ready to despatch my order in 24 hours.
The next morning I received an email saying the order had been despatched with the tracking number and the website of the courier on the email. This was helpful.
The goods turned up the next day - all in all a pleasant experience.
written by AlsOnline on 02/02/2006
Having found XtsIT through Google I thought I would give them a try as they have a good deal on the Creative SB X-fi Card (£10 pounds cheaper than Scan at the time of writing this). The web site is fairly simple to use including the Checkout facility. The only problem with the site is they do not have as wide a selection of products as other hardware sites. My item was listed as stocked but was still being 'processed' after three days. I contacted their customer service by email and did get a fairly quick response (after a couple of hours). They did apologise and promised to get the order moving. The package arrived two days later by Amtrak and although it was packed in two jiffy bags I was a little suprised because it didnt arrive in a box but just in an anti-static bag with the relevant installation CD. Although this is not a major problem it wasn't mentioned in the description for the item and I was concerned that the item may not work. As it happens the card installed and works fine so far. If I use XtsIT again I will check with them before buying anything to see if it is going to be supplied 'OEM' or as the retail version.
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