Talk Talk Broadband Reviews - www.talktalk.co.uk

★★★☆☆
2.9 / 5
54% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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Latest Reviews

★☆☆☆☆

“NO SUPPLY FOR 28 DAYS AND BILLS GONE UP”

Written on: 19/06/2018 by AnaBlair (1 review written)

im really unhappy at this service my accounts been off since the 01/06/18 and its not going on till the 28/06/18 so thats 28 days service iv paid for and not had and i was in a price freeze for £25 pound a month and in my new address its £33.50… Read Full Review

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★★★★★

“Moving Home”

Written on: 08/06/2018 by Jimmyc243 (1 review written)

Easy procedure, good information, everything was very clear… Read Full Review

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★★★★★

“House move set up date”

Written on: 01/06/2018

Booking a house move date was so easily done online on my account. Being able to keep my old number and package was a bonus. I wouldn't change from being a Talk Talk customer… Read Full Review

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★★★★☆

“Good service ”

Written on: 30/05/2018 by Whitakerfc37 (1 review written)

Easily quick and easy doing move through the internet and It hardy crush… Read Full Review

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★★★★★

“Moving home ”

Written on: 23/05/2018 by 378Kearns (1 review written)

Im on the move! Pleased to know that i can take my talk talk services with me too my new home. The transfer was pretty hassle free. Couple forms completed on line which took just moments. Very satisfied customer… Read Full Review

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★★☆☆☆

“Complications during "homemove"”

Written on: 21/05/2018 by SiderisKontos (1 review written)

During the "homemove" process the site informed me that I won't have to change anything in my contract and the arrangement that I had until that day but at the end of the process the move form informed me that the new monthly price for my connection will be 7 pounds more. I don't understand how this is in compliance with the former statement but I was slightly disappointed with this outcome… Read Full Review

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★★★☆☆

“Moving home”

Written on: 10/05/2018 by Taylor-Alt29 (1 review written)

Disappointed that talk talk took the opportunity to increase my charges will comment again when service established in new home… Read Full Review

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★☆☆☆☆

“20 days required for change of address, really? Asheming”

Written on: 04/05/2018 by Edwardsiq1952 (1 review written)

20 days with no internet when changing address, really asheming. Just moved to an other company cheaper and better service… Read Full Review

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★★★★★

“services”

Written on: 04/05/2018 by Barrett105 (1 review written)

Best service bar none, compensated when things went wrong aswel… Read Full Review

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★★★★★

“Great service ”

Written on: 30/04/2018 by saralavelle (1 review written)

Great service, fast internet but it does start to buffer at 9pm for a couple of minutes, can't complain it doesn't last very long but still annoying when your watching something other than that I've had no troubles. Easy to move house service, very impressed… Read Full Review

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★★★★★

“always excellent service”

Written on: 28/04/2018 by Haydentw172 (1 review written)

always excellent service… Read Full Review

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★★★★☆

“Swift and Easy tomove house ”

Written on: 23/04/2018

I am moving home so need everything to be as easy as possible. Your web site is so clear and easy to use. I like the step by step way this site works, no confusion on my part. Just totally fab to use and book my new connection. I also like that I can keep my phone number, great for an older person like me I don't have to learn a new phone number.. How good is that !!! Thanks… Read Full Review

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★★★★★

“So Easy”

Written on: 13/04/2018 by Sydnee455 (1 review written)

Moving home changes all done on line very easily with a great price for new contract and no moving fee. Very pleased… Read Full Review

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★★★★★

“Moving house”

Written on: 10/04/2018 by Kirkpatrick198 (1 review written)

Was worried about getting set up with phone and broadband when moving house but found talk talk made it so easy to do on line. No hassle and so simple. Nice to know when we move in it will be set up on the next day. Very pleased about this swift and easy service… Read Full Review

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★☆☆☆☆

“Fine until you leave and they just keep billing”

Written on: 05/04/2018 by 1Hurley (1 review written)

The broadband service was OK, but then the price was hiked so I changed company. I noticed I was still being billed so I used their messaging service to report this. The person I messaged had a flimsy grasp of English and kept offering a solution which did not solve the problem then after an hour of this without her seeming to grasp this simple concept I needed to pause for a while and the messaging was cut off. I then started a second message with another person without a great grasp of… Read Full Review

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★★★★☆

“Slow broadband speed”

Written on: 30/03/2018 by 1946West (1 review written)

Talk talk broadband speed is slow but for the price this is probably expected and I am not complaining too much. Will be moving and just changed my details online! Very easy and with no fuss at all! Other broadband providers took 6 weeks to set up broadband!… Read Full Review

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★★★★★

“Very good very reliable ”

Written on: 30/03/2018 by DestineeKirkland (1 review written)

Moving home is so stressful yet all i had to do was press a few buttons and its done. Thank you talktalk for making one thing less stressful with the house move!!… Read Full Review

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★★★★★

“Talk talk, new address... easy ”

Written on: 22/03/2018 by Ticketybooticketyboo (1 review written)

I found this whole process refreshing, it was wonderfully straight forward, unlike many things of this nature you simply Enter your new post code, choose from the options available in your new area then tell them your moving dates and They will do the rest for you. Top marks to talk talk for making a stressful time less so… Read Full Review

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★★★★★

“Online journey”

Written on: 22/03/2018 by JohnM1991 (1 review written)

Simple easy and manageable online account, although they are not expensive you do get value for money I have been with talktalk about 6years now over this time I have had consecutive broadband moved house with them and it's so easy to do online and they waiver fees auto for new routers which is good ! I also have friends and family with them who have joined after bad experiences with other providers and found talktalk easy to deal with. Talktalk you do a great job and thank you for providing a… Read Full Review

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★★★★★

“good and fast services”

Written on: 20/03/2018 by TommyEmery (1 review written)

good and fast services, easy to use … Read Full Review

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