Good service that tends to be email and telephone based. Always helpful and responsive. I'd recommend them and use them again. Their website isn't as slick as others, but generally they're generally better value than their competitors Having leased three cars, two with Freedom, I would say that the time from getting a quote to receiving the car is always longer than you expect, even with a stock vehicle. This isn't a Freedom issue, but there are always delays and glitches along the way with specs, paperwork, signatures and dealers.

All staff i dealt with where very efficient and process was good. i would recommend the service

Very happy with the recent transaction and wife is looking forward to her new Mercedes A class. After a little pushing and probing I managed to get a satisfactory offer which we agreed quickly on. There was no slowness from the sales team at Freedom it was just that (as it was later explained to me) a lack of offers from the manufacturers because it was a new quarter. Every other detail was smoothly dealt with and sorted quickly to allow delivery to take place (for a stock car) within a couple of weeks.

Easier to contact by phone as email responses are a bit hit and miss. Definitely good value as deposits are up to £3k cheaper than going to a dealership. 2nd time I've leased a car through Freedom Contracts. Be prepared to drive the delivery driver to the nearest train station so he can return to base.

This was my 1st time leasing a vehicle, so I was a bit apprehensive. Freedom Contracts made the whole experience painless, they kept me up to date with progress at all times and answered any questions I had. I will definitely be considering them again for any future leasing. They were also the most competitive on price for the vehicle I required. Great all round experience and customer service.

We've had two cars out of freedom in the past and whilst their service is generally good, friendly and efficient I have two 'gripes' which means I have just ordered my new car through someone else. The first one is more my fault then theirs but worth noting for anyone thinking about ordering through them is that prices change very quickly. I guess this is more likely the lender then them but if you want the car, order it. Twice I mulled over a car for a day or two and when I came to order, both times the price had gone up to that point that I didnt bother ordering either. The second one is the document / admin fee. £299 + vat. When I was new to leasing I paid it but given that your agreement is with the finance company and not Freedom who are just the broker and get their kick back from the lender as well, this time round I wasn't willing to pay it. You don't have to look hard as there are plenty of lease companies with the exact same deal (I've been looking at BMW and Mercedes) who charge nothing! I'd order from them again if they dropped the admin fee but this time I've opted to put my money with a local lease company who got me the same deal but saved me £349 by not having a processing fee!