Parklands Quendon Hall, Quendon, Essex Reviews

★★★★☆
3.8 / 5
60% of users recommend this
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Parklands Quendon Hall, Quendon, Essex
Parklands Quendon Hall, Quendon, Essex

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Latest Reviews

★★☆☆☆

“Not value for money”

Written on: 09/02/2017

Attended a wedding with over night stay in "cottages" with breakfast. Pros - nice surrounds - some room are lovely Cons - Staff could have done more in assisting overall - poor signage around the venue - civil ceremony room is bland - Bridal Suite room with mirrors is small - no phone reception/Wifi which made it very hard to co-ordinate throughout the day - Cabs refuse to collect guests that are staying in nearby hotels -Road once entering gates to main building is pot- holed -Tiny… Read Full Review

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★☆☆☆☆

“Lousy Service on a Wedding Day!”

Written on: 14/10/2016 by Julissa123 (1 review written)

Attended a wedding in August. The service was terrible! When questioned the wedding planner said "We are short staffed, it is the holiday season you know!". Well it wasn't like you didn't know a wedding was happening, you should have organised staff leave better! Food was ok as were the bedrooms. But the venue and service did not warrant the cost charged… Read Full Review

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★★★★★

“Best Day Ever!”

Written on: 23/09/2016 by Jennylburns (1 review written)

From the moment I had a show round at Parklands, to the minute we left after the morning of our wedding, I have had the best experience ever! I literally cant fault a thing! The sales team were so friendly, and our Wedding planner on the day was FANTASTIC. Everything ran so smoothly, the food was delicious, and lots of people said it was the best food they have ever had at a wedding. The DJ was amazing, and played everything we wanted him to play. And the honeymoon cottage in the deer park is… Read Full Review

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★★☆☆☆

“Our room had not been cleaned and was in a disgusting...”

Written on: 28/01/2016 by eiWelch334 (1 review written)

My wife and I were guests at a family wedding in December 2015. On arrival the first impression of this hotel is very good, it stands in magnificent grounds.We had been delayed on the journey so booked in,took our bags to the room in one of the cottages and quickly changed and dashed to the main house(Hotel)for the wedding ceremony. Afterwards the reception was held in a well heated excellent marquee and we all had a very enjoyable evening.We returned to our room after mid-night very happy and… Read Full Review

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★★☆☆☆

“poor food and slow service”

Written on: 27/11/2015 by cjParrish226 (1 review written)

Great welcome at the door for last nights awards hosted hear. Then it went down hill, only information given was a drinks order for table. Then left to it to find where to put coats ect ourselves. Sat on a table in the marquee with a very bad draft blowing through which was not good for any of my guests and especially my elderly parents who had come to support me and my business . Food service was very slow and would of been acceptable had the dinner not been so disappointing (lamb very chewy… Read Full Review

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★★☆☆☆

“Not good enough ”

Written on: 05/10/2015

Parklands Quendon not impressed. Room £90 a night... tatty showeroom with a shower head that didn't fit the holder so actually fell off onto my partners head whilst showering! Veiw of sewage tank and scruffy garden to cottages out of window. At the wedding, wasn't given the bucks fizz that everyone shoukd be handed, had to ask if there was any left at the bar. After dinner coffee was self service...they ran out of cups so my other half and many others didn't get coffee.The reason they ran out… Read Full Review

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★★☆☆☆

“Look else where”

Written on: 26/07/2015 by CarlBender249 (1 review written)

Looking at the gardens and grounds, I expected a lot from this hotel. Our room was £190 per night which is a high end rate. For this, I would expect a fantastic room and Quendon's rooms are far from this. Completely lack lustre. Tacky furnishings which don't fit in with the period of the house, creaky bed, uncomfortable mattress poor fixtures and fittings... I don't have anything to say which is positive about the room which is quite rare for me. The final straw is the breakfast. Paying the… Read Full Review

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★☆☆☆☆

“Freezing cold venue”

Written on: 18/12/2014

The setting is absolutely amazing, ....... I recently attended a companies dinner dance which started off superbly. This didn't last long, as we were guided to the banquet area in the marquee, we were hit by temperatures of, I guess somewhere around15 degrees centigrade. It was beyond belief, and the temperature never changed all night. Our starter arrived 15 minutes after everyone else's on the table, but was a nice hot bowl of soup. The main meal was ok but the accompanying vegetables also… Read Full Review

Lizamariepage's Comment

Written on: 29/09/2016

The marquee has been completely replaced and renovated since this date and efficient heating has been installed as well as air-conditioning for summer weddings.

Chef has worked hard with his team to ensure the standard of food is of a very high standard and food tastings are offered on a planning evening prior to the booked wedding date to ensure couples are happy.

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★★★★☆

“Great venue. Uncomfortable bed”

Written on: 02/11/2014

Had an amazing time at a wedding. Great venue. Stayed the night. Most uncomfortable bed I have ever slept in. Could feel the springs. At £150 a night I would hsve expected a good night sleep. Nice breakfast… Read Full Review

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★★★☆☆

“Okay but.....”

Written on: 31/08/2014 by Sophia73 (1 review written)

It really is an odd place. The grounds and gardens are wonderful - like something from a Merchant Ivory film. But the inside of the house - plastic flowers and plants, Lino on the bathroom floor, cheap light fittings and lamps - there was a framed poster of Monet's water lilies on the bedroom wall which was so faded there was no colour left in it at all! It's like someone decided to decorate it in a country house style with a very small budget and even less taste. Also they are very welcoming… Read Full Review

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★★★☆☆

“Unkind staff”

Written on: 01/08/2014 by ofHuber122 (1 review written)

An overly-zealous member of your bar staff and a smirking companion made it their business to humiliate, embarrass and thoroughly mortify the father of the bride during the evening reception in an unforgivable and totally unnecessary manner. Due to incompetence, miscommunication or poor organisation his bar tab had not been correctly set up meaning when he tried to order a round of drinks charged to his room, he was literally chased across the room and grabbed by the shoulder by your barman… Read Full Review

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★☆☆☆☆

“Never sign a contract. A wedding venue with no heart”

Written on: 31/05/2014 by KarliHarrington (1 review written)

I had a very similar experience. We booked a wedding 6 weeks from the date. We paid a deposit. Several of our family members let us down, and would not be able to attend. We asked Quendon if we could move it back to another date, as we had our hearts set on the venue. We just wanted a slightly later date. They refused. We asked could we have a credit so we could come back at a later date, as we were desperate to be married there, again no. I was told the deposit had to be used in the same… Read Full Review

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★★☆☆☆

“READ CONTRACTUAL TERMS CAREFULLY!!!”

Written on: 14/01/2012

WE PAID THE DEPOSIT OF £500 AND THE TERMS AND CONDITIONS WERE NEVER SENT TO US! WHEN THE NEXT PAYMENT WAS DUE WE HAD CHANGED OUR MINDS AND WE WERE ONE DAY LATE PAYING THEM THEIR FIRST INSTALLMENT. WE HAD SENT A CANCELLATION LETTER IN THE POST WHICH THEY CLAIMED TO HAVE NEVER RECIEVED. HENCE, THEY SAID THAT WE NOW CANNOT CANCEL THE VENUE AND NOW AUTOMATICALLY OWE THEM £6000. WE EXPLAINED THAT WE HAD NOT SIGNED ANY TERMS AND CONDITIONS WITH THEM AND THAT WE UNDERSTOOD THAT WE WOULD LOSE THE… Read Full Review

Guest's Comment

Written on: 13/02/2012

I have found Parklands to be very fair and as stated on all invoices that the £500.00 is a non refundable deposit and is as far as I am aware a binding contract - also you have the invoice dates on the the first invoice sent which tells you when the next balance is due...if I was to cancel my wedding I would call put it in writing then following up with a phone call to make sure they had received my letter - I have to say that everyone has been so kind and make everything clear - I think it is unfortune that this one experience by one person could reflect on this stunning venue.

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Jayne2177's Comment

Written on: 29/05/2014

I had a very similar experience. We booked a wedding 6 weeks from the date. We paid a deposit. Several of our family members let us down, and would not be able to attend. We asked Quendon if we could move it back to another date, as we had our hearts set on the venue. We just wanted a slightly later date. They refused. We asked could we have a credit so we could come back at a later date, as we were desperate to be married there, again no. I was told the deposit had to be used in the same financial year... who has ever heard of that at a wedding venue. Most people book there wedding years in advance. I would never recommend this place to anyone, very underhand.

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★★★★★

“Booked at last minute got 5* treatment. Fully recommended”

Written on: 11/10/2011

ok let's start by saying I am fussy. I was not a bridezilla but I am picky and notice things. I was also on a budget. I'll start at the start: the Parklands, Quendon Hall sales team on the phone were brilliant, I got a good price then made them include the bridal pavilion and teas and coffees in the quote (saved me about £150-£200 on tea and coffee and also £100 for my bridal suite) I got the rooms discounted for guests to be £100 per room per night. I got to choose who had what… Read Full Review

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★★★☆☆

“Very overpriced accommodation”

Written on: 20/09/2011 by Ashleylewis (1 review written)

No particular problems with the venue or the event, even though you do get the feeling that you are in a wedding transit station, where staff want to rush you out so that they can get the next function in. However, there is a major problem with the accommodation, where the pricing is completely at odds with the poor quality offered. Do not, under any circumstances, take the lazy option of accepting their overpriced rooms as part of your package. Even allowing for the price of a taxi to the… Read Full Review

1Nmyopinion's Response to Ashleylewis's Review

Written on: 11/10/2011

We paid £100 per room per night at this venue, local b&b's were £85 per room per night and the closest one is next to a primary school so u wake up at half 8 anyway. And you didn't need to pay a taxi each way. Breakfast was delicious.

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Emmashakes's Response to Ashleylewis's Review

Written on: 24/02/2013

hi im getting married here in june. did you get charged a fee per guest for breakfast options on top of the room rates? as it looks like we are getting charged for this as well

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Ashleylewis's reply to Emmashakes's Comment

Written on: 26/02/2013

"INmyopinion" obviously stayed on a midweek night if her guests were being woken up by a primary school, and that would be a cheaper rate anyway. I suggested to Parklands that £100 would be a fair rate for a Saturday. I was asked to pay £184.50, being £205 less a 10% discount offered to the bride and groom, and this included breakfast. Unless there has been a major refurbishment since Sept 2011 the rooms are definitely not worth that much and I would definitely not stay there again.

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★★★☆☆

“Miserable!”

Written on: 01/07/2011 by Lottiettaq (1 review written)

The venue is fantastic, beautiful gardens with deer in the field the massvie downside to this place are the staff. They were all so utterly miserable, not a smile to be had from anyone. The lady on reception was certainly not welcoming and nor was she the next day. Breakfast was from 9am - 9.30 and you HAD to vacate your room before you had breakfast - don't expect to have a lie in after dancing the night away - it won't happen. We were not allowed scrambled egg for breakfast, just a fry up… Read Full Review

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★☆☆☆☆

“Beware this place is very expensive and the service is...”

Written on: 21/04/2011

Beware this place is very expensive and the service is not matched to the price paid. I was so upset with the service that I cancelled the wedding. Look around at other venues.
Note that you have to pay on top for everything- no food taste either which is madness.
Lovely place- awful service.
A friend of mine got married here and was upset by not being told that the drive was closed so guests came from the back area. Also, the morning after a drill was working underneath the bedroom they were… Read Full Review

1Nmyopinion's Comment

Written on: 11/10/2011

This was the cheapest venue for a mid week wedding that i found - I tried golf clubs, wedding venues etc. I tried about 30 venues. (factoring in ALL COSTS)

I booked and got married in 3 months and they couldn't treated me better, they were quick to respond, professional and helpful. I asked a lot and planned more than people do with detail. They could not have been better.
I asked re repair works on booking and was gold there was none-which was right.
I missed the food tasting as it is once every few months, but the food was brilliant, quality was great, i wasnt expecting it to be as good as it was as I only booked the basic package.
Laura was my events planner and she was faultless - and I can almost always find a fault with anything and any one!

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★★★★★

“we got married there two weeks ago well wat can i say...”

Written on: 26/02/2011

we got married there two weeks ago well wat can i say amazing exellent fantastic day i felt like a true princess the staff there were a1 they were so helpful and the day went so smooth i would highly recommend it was a day i will never forget the only thing i would say is bypass the nerves and enjoy the day while it lasts as it goes so quick but truly amazing xxx… Read Full Review

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★★★★★

“Parklands Quendon Hall was the chosen location for the...”

Written on: 09/07/2010 by JillyC (1 review written)

Parklands Quendon Hall was the chosen location for the wedding of my Niece, the venue was fantastic, nothing was too much trouble for the staff who were professional, polite and extremely friendly, the food was delicious. I can find absolutely nothing at all negative to say, I cannot recommend Parklands highly enough, our room was fantastic. All in all the perfect day… Read Full Review

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★★★★★

“A stunning location. Staff are very professional, but...”

Written on: 08/07/2010 by jgarwood (2 reviews written)

A stunning location. Staff are very professional, but welcoming, friendly and helpful. Food is wonderful, well served, piping hot and plentiful!!
I could not fault a single thing. Our daughters wedding was simply marvellous!
I would certainly reccommend Parklands, Quendon to anyone… Read Full Review

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