Digital Direct www.digitaldirect.co.uk

No any doubt 10 out of 10 direct digital reviews for the excellent service. Great service by the direct digital and thanks for the every thing.

I ordered a camera online and after several weeks no reply email. After further emails I was advised the colour I wanted wasn't available. I was told they had emailed me which they hadn't. I opted for the colour they had in stock. Another 2 weeks and still no tracking number or delivery. I have now requested my money back. Do not deal with this company.

As stated by many people; this company is TERRIBLE! Purchased TV through them on 8th December and was told TV would be with me before Christmas...Phoned them on 28th December and even THEY hadn't received the TV they'd already sold me. So it was due 7-10 working days later...I don't think waiting a month for a TV is acceptable in any way shape or form. Have cancelled order as of today and am awaiting refund.

- !AVOID! -

This is an update to my last review in September. Since then lots of things have happened and don't have enough space to tell you about them. BUT, I have to say that Digital Direct came up trumps for me and have been professional in every way. I have received everything I have asked for. The bad reviews that have been put on this site can really scare people as they did myself. So give these guys a chance, they may have had problems in the past but it seems that they have sorted things out.

Rang up for advise on which tv to buy, spoke to a guy called Mike, very knowledgeable and very patient (as I didn't really know what I needed). He ran me through the ups and downs of what he thought I would need with the existing equipment I had. He was also thoughtful as to what equipment I might be using in the future. I ended up with a very nice tv at a good price and am currently watching BBC in HD for free!

So thanks for your service, I will recommend you to friends and family.

Initially impressed by sales team but no delivery made (ordered 9 May 2010 with deposit paid). I cancelled and requested a refund but no responses other than verbal agreement. terms and conditions state I would be refunded if goods not provided in reasonable time.

Received letter today (5 July) from administrators. The company went into administration and are now retrading under same name, address, directors, phone numbers etc. after the assets were sold. No hope for any previous customers owed goods - even though I have a receipt from Digital Direct.

I am now claiming for a refund through the Credit Card company.

I have given them 1 star out of 5 as that is the lowest available. It should be zero.

AVOID.

BEWARE. This company should carry a warning "Buy your goods here, pay for them and then you may never receive them!". If you are daredevil enough to buy goods with this company, make sure that you pay with a credit card or Visa debit card. We had to rely on the Chargeback Scheme to get our money back, as Digital Direct's Customer Service Team seemed to have completely disappeared.

I ordered a Panasonic TX-P46G20B Plasma TV exactly one month ago today. Not once has Digital Direct contacted me about the fact that they were having trouble with the deliver from Panasonic. Today it has been exactly a month since I paid them £1100. There is still no light at the end of the tunnel and their current account is doing quite nicely on the customers they have dubbed. I cannot give them 0 stars on Customer Service, the website is actually alright (I guess their IT department are doing better than customer service). As for value for money - well I paid £1100 and seen nothing for it, so you can be the judge of that.

Should you use them - not if you want to actually receive your product.

If you want to give your money away for a minimum of 4 weeks without any

goods being delivered this is the company for you. Then it can take up to 2 weeks to get your money back. AVIOD AT ALL COST. PLEASE TAKE NOTICE IT TOOK THE THREAT OF LEAGAL ACTION TO OBTAIN A REFUND.

WORST INTERNET PURCHASE EXPERIENCE!!!! DO NOT BELIEVE THE PRICES - THEY DO NOT HAVE ANY OF THESE ITEMS IN STOCK!!!!

Ordered an LG LCD 37inch and was quoted delivery within a week. If not delivered then I was promised a member of the team would contact me. It never happened, despite repeated calls to customer services whom made several excuses as to why we haven't had delivery.

Eventually I canceled the order and it took 6 weeks to get the money back and only after we has our credit company take formal action.

I ordered the same TV from Argos (discounted by 100 pounds by the time we had waited) It was delivered within 3 days with excellent service and a 2 hour delivery slot time.

YOU HAVE BEEN WARNED