Travel Republic Reviews - www.travelrepublic.co.uk

★★★★☆
4.4 / 5
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★☆☆☆☆

“What’s the point of travel republic.”

Written on: 18/11/2017 by lySpence1972 (1 review written)

No cheaper than a package Holliday but very confusing advice with TR contradicting the hotel advice, the airline and even themselves I only used them because a friend researched the Holiday then I booked it, I would rather either book independently or go for a package, either way I don’t see the point of an agent. TR just added an extra layer of bureaucracy and confusion. Assuming everyone else got the same advice as me a small forest must have been sacrificed for all the unnecessary… Read Full Review

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★☆☆☆☆

“The worst hotel experience ever”

Written on: 16/11/2017 by Trishan (1 review written)

The hotel was booked from 22nd to the 30th of October. Our arrival to Bali was at 23.25 pm on the 22nd of October. After an 18 hours flight, we checked in to the hotel on the 23rd of October at 1.10 am with high hopes that we are about to start our first wedding anniversary trip. I picked up this hotel because of the location and mainly the attractive photos that were on the Travel Republic website. However, the room which we were allocated was smelly, dirty bedsheets, dusty/broken furniture… Read Full Review

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★☆☆☆☆

“Booked then two hours later had email saying they...”

Written on: 23/10/2017 by bigkevsuk (18 reviews written)

Booked then two hours later had email saying they wanted more money as flight out was costing more checked jet2 web site no price increase.could not cancel as they had booked return flight.and could not book with companies quoting less than travel republic.so I'm stuck with a package with hotel and flight home covered by atol but no flight out total joke of a company will now have to book a flight separate with out any protection. My only recomedation for this company is book with a differant… Read Full Review

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★☆☆☆☆

“ they cancelled our holday and didnt refund full...”

Written on: 19/10/2017 by harley1969 (1 review written)

travel republic booked our accommodation with monarch then called to say they had to cancel as the company had gone bust!!!! so they had no other company that could accommodate us where we needed to be so they cancelled our holiday!!! so they then decided that it would be ok to not refund the full amount of our holiday...... and not mention this to us when they called us to cancel. thanks travel republic you've really excelled yourselves in taking care of your customers… Read Full Review

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★☆☆☆☆

“Can hardly ever get through to them”

Written on: 15/10/2017 by 376McCurdy (1 review written)

Following Monarch airline collapse - which was the day before we were due to fly to Tenerife- we tried by phone and email and got no response. We only wanted to know if our hotel was still booked if we arranged other flights or if we would get a refund if we couldnt get there. The only email we got was a generic one stating that flights and accommodation would be cancelled- we directly phoned the hotel and were informed the booking was still there for us- we had to spend an additional £1000… Read Full Review

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Harley1969's Comment

Written on: 19/10/2017

we was lucky enough to get through but they were very unhelpful said they would refund us as our accomadation was book through monach.....who new???? not us as travel republic booked it!!! anyway they did not refund all our money we was not told they would keep some!!! thanks travel republic we are now down a holiday and some money!!!!!!!

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Salb99999's Comment

Written on: 19/10/2017

How awful you didnt get your holiday- you will probably get an email from TR now like I did saying " it would be more appropriate to contact our customer service team"!! If i ever get 6 hours to spare- ill do just that!

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★☆☆☆☆

“Very Unhelpful”

Written on: 10/10/2017 by JanineM21 (1 review written)

Monarch Flights went bump, Hotel paid for but could not get to this due to no alternative flights available with anyone. TR kept my money for the hotel yet refunded the transfers which clearly showed the Monarch Flight Numbers. Constantly deleted my requests for amendment or cancellation without acknowledgement, only replied when my friend tweeted them on twitter They are underhanded and unhelpful and I would never use them again… Read Full Review

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★☆☆☆☆

“Hotel from hell”

Written on: 29/09/2017 by Tweetygirl1111 (1 review written)

Close hotel down health and safety would have a field day absolutely discusting and not safe at all minus 0 out of 10 spoilt my hole holiday… Read Full Review

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★☆☆☆☆

“Need to get friendlier staff a little customer care...”

Written on: 15/09/2017

Need to get friendlier staff a little customer care goes a long way. Complaints like cockroaches not taken seriously… Read Full Review

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★☆☆☆☆

“Avoid this hotel”

Written on: 24/07/2017 by Burton9 (1 review written)

I was very disappointed after staying in this hotel. I thought booking a standard room in a 4 star hotel would be safe. We were put in k block well what a dump the corridors were dark, gloomy, rundown and filthy the room was extremely dated, rundown and dirty what an absolute joke advertising as a 4 star I wouldn't rate this hotel a 1 star and it wasn't cheap. The only good thing about this hotel is the location close to the beach and nightlife. I would not recommend this hotel to anyone and… Read Full Review

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★☆☆☆☆

“Awful food, not 4 star st all ”

Written on: 24/07/2017 by pxHooper415 (1 review written)

The hotel is in desperate need of refurbishment , staff don't care. The room was not cleaned properly. Dust on floors and furniture, dead Mosquitos on the shower room walls. The bathroom fittings were old, dirty and had scale on them ( we have plenty of photos). A cheap Shampoo and hand wash was given for showering! No shower gel . Towels were changed in 9 days around 3 times! Some towels when 'fresh' had indescribable stains on. The furniture was probably best in the 1970s. The loungers… Read Full Review

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★☆☆☆☆

“Not good deal ”

Written on: 16/07/2017 by 430Wilson (1 review written)

The resort room your deal offered was terrible. Very disappointed. If that's the standards you think is acceptable then I would think again about using your company… Read Full Review

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★☆☆☆☆

“Worst website ever ”

Written on: 04/07/2017

First time I haved used Travel Republic and absolutely regretted it. I have reserved a hotel and paid £1 deposit but then my grandma passed away therefore had to cancel my holiday however when I informed Travel Republic I was asked to provide with death certificate in order to cancel my booking absolutely sickening I would never recommend Travel Republic even to my enemies. First time and last time… Read Full Review

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★☆☆☆☆

“Don't inform you of all details ”

Written on: 30/06/2017 by AniyahMcQueen (1 review written)

Travel rebuplic first time I used them said my hotel had a beach got there it wasn't a 4 star it was a 3 star and the beach was under construction used them for morocco this year didn't inform me till after I paid that the hotel don't sell alcohol and that there not android compatible for boarding passes etc and inform me that hotel bans snacks etc being bought to hotel… Read Full Review

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★☆☆☆☆

“Travel republic. Lousy service if things go wrong....”

Written on: 30/06/2017 by Stephenson321 (1 review written)

Used this company fora trip to the costa brava. Below is a brief summary of what happens when things go wrong...basically, they pass the buck. I've also added this under Holiday taxis. both as bad to be honest. 8 weeks down the line and I've given up on them both. As can be seen from my profile I have traveled around a bit, during out my own arrangements without a probe, often using local transport. As I'm getting on in years I decided to take it easy and booked a shuttle from Girona to Lloret… Read Full Review

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★☆☆☆☆

“Unhappy ”

Written on: 29/06/2017 by Mickyuba (1 review written)

I arrived at marlan Antalya on the 22 this month... I called the travel republic team for help because we were very unhappy with what we found at hotel... half of the hotel was closed, the travel republic team said they can't help us to move to another hotel and what they provide it's there... but wasn't like that... very very unhappy… Read Full Review

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★☆☆☆☆

“worst value for money”

Written on: 10/05/2017 by AnabelTennant362 (1 review written)

Not as cheap as you think when they add on all the extras find another tour operator if going to Goa… Read Full Review

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★☆☆☆☆

“Exceptionally Poor Customer Service from Travel Republic”

Written on: 04/04/2017 by keiththi (1 review written)

We have booked with Travel Republic over many years and never had a serious problem with a booking until now. Our most recent and last ever booking with Travel Republic resulted in us being allocated a £125 a night room in a 5 star hotel directly above a live music venue. It was impossible to sleep from 9:00pm until after midnight. The hotel moved us to a quiet room after the first night but during our contact with Travel Republic they provided bad advice, offered a complaints process based on… Read Full Review

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★☆☆☆☆

“Unscrupulous company”

Written on: 03/04/2017 by Prince144 (1 review written)

Travel republic sell flights by pretending they have hotels available .There terms and conditions are very unreasonable .The level of customer service is the worst we have ever experienced .Travel frepublic are a criminal organisation that should be stopped trading. We are taking up our devistating experiences with ABTA , small claims court and going to blog our experiences all over the internet and make a point of ttelling as many people as possible about what TR have done to us . I work with… Read Full Review

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★☆☆☆☆

“Travel Repubic Makes you pay,fails to...”

Written on: 24/02/2017 by eztajuk (1 review written)

Travel republic has failed to send us the necessary log in details to check in to board our flight causing a week of distress and a lot of extra expenses (we had to pay Ryanair twice the amount we paid for our flights for one set of check in as a result), their appalling costumer services Never contacted us after we have asked them to sort it out our while we were on Malta or ever since we came back. Dreadful treatment and appalling service!!!! we are now back from our lovely holiday what we… Read Full Review

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★☆☆☆☆

“Incompetent and unapologetic ”

Written on: 01/01/2017 by Rainbird_G (1 review written)

Our hotel booking was not made. Varca Le Palms resort were not expecting our arrival. We were shown to emergency accommodation and told by staff to sort out the issue the next day. The hotel subsequently did their level best to juggle to fit us in, and provided a discount on the compulsory Christmas meal, however Travel Republic were unapologetic, blaming a third party supplier. We did not book via another supplier so the blame lies squarely with Travel Republic. As a result of Travel… Read Full Review

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