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Latest Reviews

“My go to for caravan holidays”

★★★★★

written by MatildaSparks369 on 21/03/2023

I've used this site numerous times and it's always been smooth sailing. No hidden fees and everything was clearly laid out for me to see. I always turn to this website for all my caravan holidays definitely use the site again.

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“Great caravan holiday”

★★★★★

written by Ramirez289 on 20/03/2023

had a lovely time, site was easy to use and caravan owners very nice, will be using again next year

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“63 The Paddocks (The Pits) Newquay Holiday Park”

★☆☆☆☆

written by 142Snyder on 06/09/2022

On arrival the caravan looked ok, but on the first night we realised first of all the previous guest had a accident in one of the beds, the mattress was brown,the oven door didn't shut, there was a screw sticking out the wall right next to the bed my child could of hurt his self on. We found A COCKROACH!! The bottom step leading up to the caravan was broken, the caravan door didn't lock, we had security help us to lock the door!! We had to buy paper plates, cups and cutlery,THE SMELL OF THE CARAVAN MADE US PHYSICALLY SICK, we had to leave the caravan and stay with other family members that we was on holiday with, When we complained the owner was so rude, his attitude is disgusting, infact they won't even give me back the £50 security deposit, which is for breakages even tho we only stayed in that dirty van less then 2 nights!! I have pictures of the caravan and screenshots of the owners attitude!! AVOID!!!!

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“63 the paddocks!!! Newquay holiday park ”

★☆☆☆☆

written by Househz143 on 06/09/2022

Would not reccomend this so called caravan to anyone to hire, it is uninhabitable! So many things wrong as soon as we got in! WHEN WE COMLAINED TO THE OWNER WE WERE NOT BELIEVED!!! despite photo evidence The attitude of the owner was disgusting, all we were asking was for the faults be repaired! Totally ruined my holiday!!

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“Sub standard lodge”

★☆☆☆☆

written by Wendicarro on 15/08/2022

Unkempt lodge oven wear missing ,no toilet paper used dirty bedding,mouldy bread in cupboard.Mouldy decking cushions,missing window blinds in living room ,partial blind in bedroom.Dirty crockery/cutlery. Absolutely nothing in this lodge so if you forget a basic then you are out of luck. No covers on mattresses,One sharp knife! No rubbish bins could go on. Owners response: people pinch things,I replace at start of season. Cleaner says they left toilet paper! Cleaner says there are cooking utensils?? Walking to this lodge it's covered in cob webs and bird poo. First impression is disgusting and this continues inside. Owner told me its been passed as luxury by Haven ,this is misselling of holiday accommodation. Owner manages this remotely and obviously rakes in money but is not interested . He even told me missing blinds were from a customer who trashed his lodge?? This lodge is let it appears from March onwards,its not worth going in August as there is nothing left in it! £460 for 3 days we left next morning at 10.am Owner offered 100 refund for substandard accommodation. Ongoing with trading standards now .

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Wendicarro's Response to Wendicarro's Review

Written on: 15/08/2022

The lodge is 64 Badger lake ,Haggerston Castle

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“Roebeck Country Park ”

★★★★★

written by on 19/04/2022

We enjoyed all the 'home from home' comforts of a spacious Clearwater model lodge situated in North field on Roebeck Country Park, Isle of Wight property reference no. 8914 on Direct Holiday Homes site. Although the lodge no longer has two aquariums within it ( as featured in promotional images), the red squirrel feeding on monkey nuts from boxes on the trees was entertaining, as was the continuous call by night and day of the pheasants next to the lodge, a real nature lovers retreat. This site is for retirement and locals own holiday use away from home and does not have a reception, club facilities or children's area as standard for holiday sites, it's a quiet location for relaxation. There are no footpaths or a local pub to walk to outside of the site, therefore transport is heavily relied on for all your needs and the beach is approximately 15 minutes drive away/45 + minutes walk. The Isle of Wight is unspoilt by progress and has Winston Churchill's birth place, a royal burial church in St Mildred's and Osborne House holiday home of Victoria and Albert's (which the proprietor has a brochure to read prior to a well worth it visit). At peak season be prepared for reversing quiet a lot of the time, due to a vast number of single lane traffic and no footpaths for locals walking their dogs to be taken into consideration. Wight link ferry provided an excellent service and brochure promoting many of the islands attractions, including a local guide to locate genuine dinosaur fossil footprints on the beach. The lodge is decorated to a high standard and includes binoculars to enjoy the wild life and water fowl from the two pools on the site. An away from city life, rural, peacefully quiet, residential site and welcoming proprietors await your visit.

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“was at this caravan site in Augs, First I would like...”

★☆☆☆☆

written by on 18/09/2021

was at this caravan site in Augs, First I would like to say the caravan site is lovely the staff where amazing beaches ect lovely. Amazing place. The only down fall I have is that we booked though a private owner on this site and have lost our deposit money. We cleaned the caravan all the way though before leaving and have had to chase the owner for over a week leaving loads of msg and voicemail ect, we finally received a email to say we wasn’t receiving our deposit back, As we left dog hairs ( We never had a dog) so I don’t no how this is possible. We have also been accused of taking two glasses (why would we) honest! We have been sent photos over of hairs which have clearly been put there on Purpose so there could keep the 100 pounds deposit. I’m so upset as times are hard enough without all this. Please be careful who you book with because not everyone is honest. (Not that all owners are dishonest) We was just very unlikely. We booked though holidays direct. Feel so sad that this has happened. As we are honest hard working family.

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“Woodlands 36 littlesea holiday Park dorset”

★★★★★

written by WILLOCK on 30/08/2021

I would like to take the oppurnity to write a review on Woodlands 36 haven littlsea holiday Park weymouth Dorset last minute booking within 2 days of going stayed 5 nights price was unbelievable location of caravan superb the views from the caravan amazing the caravan you could not fault had everything a very clean site lovely and quiet communication from owners 1st class there's not a lot more I can say only we will be back next year on that Park if not somewhere around that area so much to see and do I only had one issue which was the passes were very expensive but that did not bother us because there was loads to do if you bought the passes you would have had to book for everything and on holiday you want to do things at your own speed that's about it summing it up one of the best holidays I have ever had considering the situation we are in get looking at this caravan you will not be disappointed Kind regards Our dates were 23/08/2021 to 28/08/2021 Thank you very much to the owners for a wonderful holiday

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“The dog house caravan at Cayton Bay, ”

★☆☆☆☆

written by Djblez on 14/08/2021

the experience at your caravan was not the best.  Despite informing the owner we were on our way from Scarborough we were not met on arrival and were left standing with three kids in torrential rain for 15-20 minutes. Very unprofessional!  Inside the caravan a complete bodge job of the kitchen door on its handle.  A five year old would have done better. Screws sticking out .  A potential hazard.  For six birth caravan 6 items of each piece of crockery is a minimum. Only five dinner plates and only 3 side plates.  The freezer section of the ancient fridge doesn't work.  There is NO broadband connection in the caravan despite saying that there was and no central heating as claimed on your website (I've taken a screenshot of all these false advertising claims) the pull out bed stunk of damp and no bedding sheet was provided. Just a mattress protector.  All the walls are full of holes and abysmal wall hangings that are peeling.  The outside lights do not function.   Because of the mis-selling of the central heating,  for which people pay a premium for, I'm requesting a partial refund. 

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“Poor customer service ”

★☆☆☆☆

written by 112Tucker on 06/10/2018

Poor communication to say the least. I would not recommend this company at all. They are extremely unprofessional.

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“A great value for money site”

★★★★★

written by petbrow5203 on 08/01/2018

I had been with other sites and thought it normal to have a couple of inquire,s/booking,s a season,until I heard about directholidayhomes from someone else who recommended them highly.I have now just renewed my contract with them after a very successful season,s rentals. I can change or update text on my page anytime and also many photo,s. I can only thank the team at DHH for their no fuss professionalism.

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“Brilliant service ”

★★★★★

written by TheOrchards on 30/09/2016

We came across this site when we first decided to rent our van out in 2014. £50 per year and Bev always responds with any updates that we have needed and we have had a excellent service over the three seasons. We always had at least 3 deposits paid for the following season by October at the latest. We had numerous enquiries and been able to fully book out the weeks we wanted to very quickly. We have now sold our van so no longer need the service but we would heartily recommend anyone to use this site for advertising their holiday homes. Thanks a million!!!

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“Recently booked a caravan through this...”

★☆☆☆☆

written by emmjleyland on 23/08/2016

Recently booked a caravan through this website.Contacted owner and arranged payment through bank transfer and booked relevant dates. Week before holiday found the caravan had been took off site and no contact from owner.Emailed bev to ask for advert details as obviously she would have the relevant information as the owner would have paid the advertising costs and given the proof of caravan ownership to bev to add the caravan on the website.Had one email which was of no help i sent. further 2 emails and still no help from bev. Absolutely disgusted no holiday and 3 heartbroken children so all i can say is steer clear of this website as some of the caravans advertised are run by people who advertise false caravans take your money and run fuming is not the word !!!!!!!!!!!!!!!!!!!!!!!!!!!

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Elainekeen's Response to emmjleyland's Review

Written on: 11/06/2018

You have no right to accuse owners of advertising false caravans, you should have persued it further with her and surely you had owners details if you had paid her? Don't accuse us honest owners

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“Used service for one year”

★★★★★

written by PeterBovington on 17/08/2016

Bev is absolutely excellent, the service is 1st class. I have asked for quite a few updates and it's never any issue for her or Georgina. This website has literally doubled my takings, worth every penny. I have just been told about website improvements, exciting times. I cannot thank you guys enough.... Kindest regards as always.

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“Advertising with Direct Holiday homes”

★★★★★

written by Smartie002 on 20/07/2016

I have been very pleased with advertising my caravans with Direct Holiday Homes. It is easy to use and I have had lots of bookings by using them. I found uploading photographs of the caravan self explanatory to do. The dates available Calender easy to use . I found logging in and out of my advertisement page to alter dates available and pricing was simple to change . The late deals section was also easy to use.

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“Fantastic Advertising Success”

★★★★★

written by on 19/03/2016

Last year we began renting our lovely caravan to clients privately and found DHH on the web search. The reviews were excellent so we went ahead and registered. Any help we required was promptly dealt with and we soon had the advert up and running with the pictures we had taken. Any updates we sent in during the year were incorporated without delay and we cannot praise all the staff enough for their excellent service. We were inundated with enquiries right from the beginning - result, our caravan was rented out for most of the year !!! Once you choose to advertise with DHH, we can assure you it will be the best choice you can make. The fees charged are very low and worth every penny for the return in income they bring.Thank you to everyone at DHH for all you have done to make our caravan rental a success and to make our life hassle free.

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“excellent site highly recommended ”

★★★★☆

written by gresh828 on 09/02/2016

Great site. Highly recommend to any caravan owners. Reasonably priced and set out the website tailored to your needs couldn't ask for more.

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“Excellent Website”

★★★★★

written by AmarisWhittaker on 06/02/2016

We used this website to advertise our static caravan at Pendine Sands. The staff are extremely helpful and nothing is too much trouble for them. We had very good results from advertising on this website and the cost is minimal in comparison. The webpage was easy to set up, you just provide some pictures and a brief write up in the specified template. The staff are extremely helpful and professional and will help you along the way should you need any help or advice. Would not hesitate to recommend their services.

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“First Class Service”

★★★★☆

written by Paulio5350 on 31/01/2016

From the beginning Direct Holiday Homes were first class. They were attentive to our requirements and helped us 100% in attaining successful bookings for our private caravan. Whenever we have asked for assistance DHH have been prompt and effective with their advice and service. I would wholeheartedly recommend them as a professional agent for your holiday business plans.

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“Fab Holiday Website”

★★★★★

written by Otternutter on 22/01/2016

I am extremely happy and was booked solid because of this site. Contact to set up was so easy and with speedy response and friendly advice as i am a bit of a technophobe so the help was fantastic. The photo set up is done tastefully as is the information section and easy to find your way around. I can truly recommend this website to anyone looking to advertise there chalets/caravans and holiday homes!

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Asked by Fernwood on 18th July 2014 Report this content
I am about to book a caravan from Direct Holiday Homes. I am feeling a bit nervous about making payment to an individual we have never met. I thought we would be paying through official site. Has anyone had a bad experience? Thanks

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Answers (1)
Report this content Livtomimi3 Written on: 31/03/2016
Did you proceed with th payment? We are in the same position now. Thanks
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