ICS Reviews - www.icslearn.co.uk

★★★☆☆
3.3 / 5
66% of users recommend this
  • Value For Money

Summary

"International Correspondence Schools Ltd (ICS Learn) is the world's most experienced distance learning organisation. We have been a pioneer in teaching skills and qualifications at a distance for over 120 years, giving you the opportunity to learn while earning and to fulfil your ambitions."
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Latest Reviews

★☆☆☆☆

“Do not Recommend!!!”

Written on: 29/06/2020 by ubCruz185 (1 review written)

Honestly I had such a bad experience with this company. They don't support students when they are struggling with something. In my case l found the method hard and try to contact them to see what it could be done to make it work for me and for them too, but nothing was done. Nothing to improve the services, the materials or even changing the course to see if other course would suit me better, instead they wanted to charge me more to change it than the cancelation fee itself. what the advisor… Read Full Review

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★☆☆☆☆

“Worst online qualification provision ever experienced!...”

Written on: 30/04/2020

I am studying for my Chartered Institute of Marketing, Level 3 qualification and I have never experienced such bad quality from an online institution. The powerpoints which contain the information are of extremely bad quality making it difficult to read, there are numerous spelling mistakes, numerous errors regarding the page numbers in textbooks you are supposed to read, repeated information where it has been cut and pasted incorrectly, wrong words used for titles and sections i.e. describing… Read Full Review

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★☆☆☆☆

“Avoid ICS learn!!!!”

Written on: 05/03/2020 by AndriusT (1 review written)

Avoid this company!!! They will take your money,but won’t provide the service!!! You trying to explain them that you are not satisfied with the materials and system, but they keep saying “ you signed the agreement” that’s all, rather than looking for the resolution. They don’t care about you, they care just about money. Think thousand times before enrolling with ICS Learn!… Read Full Review

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★☆☆☆☆

“Beware of ICS Learn”

Written on: 20/01/2020 by Raviraj.Kumar (1 review written)

Beware of ICS Learn. Beware!! I am a victim of ICS Online Learn. I completed CIPD Level 5 Diploma in HRM about 9 months before and received course completion certificate from ICS but haven't received CIPD certificate yet. CIPD is simply giving excuses that certificate got misplaced by the courier and they are not ready to share courier reference number or scan copy of my certificate. ICS didn't take it seriously as well. It's more than a year I submitted my final assignment for Module 8. I am… Read Full Review

Icslearn's Response to Raviraj.Kumar's Review

Written on: 20/02/2020

Hi,

Thanks for leaving us this feedback.

We always appreciate Students taking the time to let us know how they have gotten on. I'm sorry to learn that you have not yet contacted CIPD to confirm the address details they need to issue your Certificate. I hope you get in touch with them to resolve this soon.

Best wishes

Rory
ICS Learn

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★☆☆☆☆

“DO NOT RECOMMEND”

Written on: 10/01/2020 by Tabithah305 (1 review written)

I DO NOT RECOMMEND THIS COURSE AT ALL. Very outdated user platform, it's very hard to navigate the platform, no flexibly at all and good luck cancelling your course with them because they will ask you to pay for the full price of the course (even if you barely used it). There are much better courses out there than this one… Read Full Review

Icslearn's Comment

Written on: 20/02/2020

Hi,

Thanks for taking the time to leave this feedback for us. It's always great to hear about our Students experience.

I'm sorry to hear that you've been confused about our cancellation policy. Please contact our Student Services team directly and our Advisors will be pleased to confirm the details and any cancellation fee that may apply.

All the best

Rory
ICS Learn

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★☆☆☆☆

“They not represent my work to CIM. And neither have I...”

Written on: 03/04/2019 by Moses274 (1 review written)

They not represent my work to CIM. And neither have I got value for my money I paid last year to join £500… Read Full Review

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★★★☆☆

“CIPD”

Written on: 06/02/2018 by 204Monroe (1 review written)

I studied for my CIPD through ICS Learn and it was generally good - the tutors are knowledgeable and helpful, and would often reply quickly to any queries. I had some weekend courses included in my course which were based in central London, and I felt these could have been reduced in time as 9-5 Saturday and Sunday after working all week was hard going. My issue with ICS occurred after I finished my course, as they took 6 months to send my results to CIPD, blaming a ‘processing error’. They… Read Full Review

Icslearn's Comment

Written on: 06/02/2018

Hi,

Thank you for leaving this feedback for us.

It is important to us that we receive feedback like this as it helps us to improve our service and better support our students.

We are disappointed that you have experienced a delay in receiving your certificate and would encourage you to contact us regarding this.

We are pleased though, to hear that you received all the advice and assistance that you needed to successfully complete your CIPD qualification.

We wish you every success in the future.

Best regards

Rory
ICS Learn

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★☆☆☆☆

“Don't waste your money!”

Written on: 17/10/2017 by Leilani1945 (1 review written)

I believe I have been treated very unfairly by ICS. I personally found online learning challenging and I struggled with getting my foot in the door to get a starting HR position. So for those reasons I changed my mind about the course in the first month after joining. But it's not very easy to get out of the agreement with ICS. They didn't refund absolutely any fees that I paid to them and they charged me a 50 pound cancellation fee plus 10% of the remaining course fee amounting to an… Read Full Review

Icslearn's Comment

Written on: 08/11/2017

Hi,

Thank you for taking the time to leave us this feedback.

We always appreciate hearing about our student’s experiences, as it helps us to improve the service that we provide.

I’m sorry to learn that you are disappointed with our cancellation process and we will include your feedback in any future revisions of our policies.

If you would like some further advice about the reasons for the cancellation fee and why course fees are non-refundable, please do not hesitate to contact our Student Services team, who will be pleased to speak to you about this.

Best wishes

Rory
ICS Learn

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★☆☆☆☆

“Mental Health ”

Written on: 09/05/2017 by ioPerez327 (1 review written)

I enrolled on a HR course 18 months ago and after enrolling I was diagnosed with depression and anxiety. I advised ICS on numerous occasions that I wasn't able to do the course and I wanted to cancel, they did put the course on hold for 3 months but I am still not better and do not have the mental ability to do the course, I have asked for a refund or for the funds to be transferred to another course but I have been told No. I have paid nearly £1800 for this course, I have reviewed the… Read Full Review

Icslearn's Comment

Written on: 15/05/2017

Thank you for taking the time to provide this review.

We do appreciate our students taking the time to let us know about their experiences.

I am sorry to hear that you feel unsatisfied with the way we have assisted you during this difficult time and I would encourage you to contact our Student Services team who will be happy to speak to you about that.

We wish you all the best in your future endeavors.

Rory
ICS Learn

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★☆☆☆☆

“AVOID”

Written on: 05/01/2017 by NoelleGauthier457 (1 review written)

Money scheming compnay, zero support from tutors, phone lines down, messages ignored, money down the drain and have cheek to tell me they are charging £50.00 cancellation, erm not when you have not stuck to your part of the agreement… Read Full Review

Icslearn's Comment

Written on: 19/01/2017

Thank you for taking the time to leave this feedback for us.

We are disappointed to learn that you have not been pleased with your learning experience and we are keen to find out more about what has caused your dissatisfaction.

Please contact our Student Services team who will be happy to assist and advise you.

Kind regards

Rory
ICS Learn

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★★★★☆

“Level 3 HR certificate ”

Written on: 03/10/2016

The reason for choosing ICS Learn was the fact that I could fit the course around my work and personal commitments and it did so perfectly. I found the two workshops in London I attended for the HR course to be an extremely useful source of support, a place to share ideas, an opportunity to meet the tutors in person and the perfect opportunity for networking. I also found the mentor/support team to be very helpful… Read Full Review

Icslearn's Comment

Written on: 16/11/2016

Hi

Thank you for taking the time to leave this feedback for us.

We really appreciate hearing from our students and are always looking to improve our service.

Glad to hear that you've found the resources useful and wish you every success in the future.

All the best

Rory
ICS Learn

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★★★★☆

“Thank you ICS!”

Written on: 03/10/2016 by 433Gauthier (1 review written)

I enjoyed the course. Invaluable for keeping up-to-date with business trends and equipping students with basic, theoretical knowledge. Sticks faithfully to the CIPD syllabus. What I feel would be beneficial though would be some HR situational case studies. Also, it takes a fair bit of organisation to synch your studies with the dates of the compulsory workshops initially. I know someone who managed to finish the course within 6 months although for most people I think that would really be… Read Full Review

Icslearn's Comment

Written on: 03/11/2016

Thank you for taking the time to leave this feedback for us.

We really appreciate hearing how our students are getting on and what they think of the course/service, so it's especially good to hear how pleased you have been.

All the best in your future endeavors

ICS Learn

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Charmaine12's Comment

Written on: 12/12/2016

Hi,

It would be great to know which level you studied and why you did this over a classroom scenario.

I am thinking of completing my CIPD with ICS.

Thanks

Charmaine

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★★★★★

“CIPD Learning & Development with ICS Learn”

Written on: 11/08/2016

ICS Learn were very helpful and professional throughout the course of my studies. All the material is available online and tutors get back to you quickly with any help you need. The course was broken down into units which made it easy to see how I was progressing in my studies. Being distance learning gives the flexibility to work at your own pace and convenience. This was perfect for me as I work full time and have a family with children. The workshop in London was fun, enjoyable and… Read Full Review

Icslearn's Comment

Written on: 22/08/2016

Thank you for taking the time to leave this great feedback for us.

We really appreciate hearing how our students are getting on and we're really pleased to hear that you've been getting a lot out of the course.

All the best

Rory
ICSLearn

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★★★☆☆

“Short on information”

Written on: 08/08/2016 by 83McCartney (1 review written)

The course itself was good, but there was very little help from either tutors or mentors. Correspondence from ICS after completing the course was not existent, I had to contact you to find out what happens next. Overall, I was not impressed with the admin side of the course… Read Full Review

Icslearn's Comment

Written on: 08/08/2016

Thank you for taking the time to leave this feedback for us.

I'm sorry to hear that you did not find the tutorial and mentor teams very useful. Most of our students fin the unlimited tutorial support to be very useful in helping them with their studies.

We wish you every success in the future.

All the best

Rory
ICS Learn

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★★★★★

“Great tutors”

Written on: 30/07/2016 by Jaimes301 (1 review written)

Thought overall the course was great value for money. Personally I realised distance learning is not for me but would be perfect for someone who can motivate themselves. The course itself was easy to navigate and the student support/tutors are very helpful in answering any questions. The workshops were useful and it's nice to have some interaction with other students and tutors… Read Full Review

Icslearn's Comment

Written on: 01/08/2016

Hi

Thank you for leaving your feedback for us, we really appreciate hearing how our students are getting on.

Sorry to hear that distance learning is not for you.

All the best for the future

Rory
ICS Learn

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★★★★★

“Great support and great tutors.”

Written on: 20/07/2016 by HRBP (1 review written)

The support has been great from start to finish. All the tutors has been so helpful and managed to guide me in the right direction if I ever got stuck. The course took me longer than I had in mind but they helped me out and gave me the reassurance and support to make me finish the course. The workshops was well organised and his guidance during the lecture was priceless. Daniels workshop was well structured and very rewarding. I cant name all the tutors but they all came back to be fast and… Read Full Review

Icslearn's Response to HRBP's Review

Written on: 01/08/2016

Hi!

Thank you for leaving this great feedback for us.

Glad you found the course and the workshops to be suitable and that you got all the assistance that you needed.

All the best in your future endeavors

Rory
ICS Learn

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★★★★☆

“Good for the money ”

Written on: 07/07/2016 by Mitchell139 (1 review written)

When I began this qualification I was eager to find the content and to understand how everything works. Now that I finish I can say that in general everything was partial ok, there are several situations who needs solutions. For example the possibility of book workshops by internet is a excellent improvement, definitely I'm sure that I would have finished the qualification quickly. Some misunderstood during the studies happened and I think that some clarification could be beneficial about how… Read Full Review

Icslearn's Comment

Written on: 20/07/2016

Thank you for leaving this feedback for us!

ICS Learn are always looking to improve the service and support that we provide to our students and feedback like yours helps us to do this.

I'm glad you completed your course successfully and we wish you every success in the future.

Kind regards

Rory
ICS Learn

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★★★★★

“Perfect service ”

Written on: 07/07/2016

Leigh at the web chat was extremely helpful with my questions and queries and was more than helpful. So far all my dealings with ICS have been great even the brief chat with the tutor who has assisted me with my course has been good. I would highly recommend the team at ICS to anyone wanting to start a course, the process of enrolment was easy. But my only one issue would be that you are told prior to the course that you HAVE to enroll with ILM to sit the assessments as I was under the… Read Full Review

Icslearn's Comment

Written on: 18/07/2016

Thank you for taking the time to leave this excellent feedback for us.

I'm really pleased to hear you've been so happy with the service and we'll be sure to let the enrolments tema about the confusion with the registration fee.

All the best.

Rory
ICS Learn

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★★★☆☆

“My experience with ICS”

Written on: 02/07/2016 by 241Wilson (1 review written)

ICS offered The possibility to study from distance and this was necessary for myself considering i've a full time job. The units Were clear and well structured same as for The workshops although i feel that these could be possibly condensed in 1 day. The venue for these wasn't great,(baden Powell) mucche better The other one close to Oxford circus. On a negative side, recently there has been a change on The online learning and we weren't properly informed and this did cause some differences… Read Full Review

Icslearn's Comment

Written on: 18/07/2016

Thank you for leaving this feedback for us.

It's always great to hear back from our students and we will be sure to include these points in any future revisions to the course and delivery of learning materials for students.

We wish you every success in the future.

Rory
ICS Learn

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★★★★★

“Number one AAT provider in the world”

Written on: 10/06/2016 by Edithe65 (1 review written)

Hi, I am a student at ICS Learn, and i would like for anyone else interested in the best services offered with AAT qualifications to consider enrolling with ICS Learn. The best part of it is that, you use the best study materials provided by Osborne Books library, best guidance provided by the student services, you automatically register become a student member of the advanced accounting technicians (AAT), and you can get many more accredited courses to pursue. I would love to send my best… Read Full Review

Icslearn's Comment

Written on: 16/06/2016

Hi

Thank you for taking the time to leave this feedback for us.

We always appreciate it when our students let us know how we are getting on and it's especially great to hear that you have been so pleased with the course and the service.

all the best in your future endeavors

Rory
ICS Learn

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