Matamy Beach Apartments Reviews

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Latest Reviews

“Spent a week at the Matamy Apts recently and it was...”

★★★★★

written by mvrobb on 27/06/2010

Spent a week at the Matamy Apts recently and it was fantastic. Both the Wife and my 21month daughter loved the place. Very very friendly, very very clean and will do all they can to help and make you feel welcome.

Would recommend it to anyone.

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“Just arrived from matamy beach. Myself and partner...”

★★★★★

written by on 11/06/2009

Just arrived from matamy beach. Myself and partner thoroughly enjoyed our stay. They are very welcoming and nothing is too much of a problem for them.

We will definately be returning. sooner rather than later.

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“My boyfriend and I (both just out of our teens) booked...”

★★★★☆

written by Emma D on 27/05/2009

My boyfriend and I (both just out of our teens) booked a week at the Matamy Beach Apartments in June last year. We were a bit apprehensive about what to expect as several reviews said it wasn't suitable for the young, and that the manager Costas tended to frown upon young guests. However we found nothing of the sort, the manager was friendly and welcomed us upon arrival even though it was quite late at night when we arrived. The apartment we had was cleaned daily and newly decorated, it was more than big enough for 2 (with a living room/kitchen area, seperate bathroom and bedroom, and balcony overlooking the pool and beach) although a full oven would have been appreciated. There are lots of reasonably priced restaurants to chose from (head out left from the hotel) which have good deals such as free wine with the meal. There is a food shop to the right of the hotel (as you leave) to stock up, though its cheaper if you head further down the road.

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“Before I start this review I would like to say I have...”

★★★☆☆

written by rjays01 on 11/06/2008

Before I start this review I would like to say I have been on holiday many times with mates in my twenties and now with my young family, my partner and I are in our mid thirties and our daughter is 3 yrs old we know what to expect from a foreign holiday. Firstly the pool was very small and in a week, never saw it cleaned therefore our daughter never went in, the apartments are very close to the beach but are not accessible due to rocks in the way obviously this is not a problem as sandy beach is 200m away. The apartments are very small when the wardrobe doors are open there is a 4 inch gap for you too pass through, the rooms are clean the ground floor apartments seem not to have much privacy. Given the choice we would not stay at the Matamy Apartments again.

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“My husband and I have just returned from a 10 night...”

★★★★★

written by Made in Wales on 24/09/2007

My husband and I have just returned from a 10 night holiday at the Matamy Beach apartments and would like to commend the owners for making us feel so welcome and at home, they always had big smiles and could not do enough to make sure that our stay was comfortable and pleasurable, the apartments contained everything you could need for a self catering holiday including microwave, fridge, kettle and sandwich maker, the air conditioning was a god send at night and each room was fitted with it's own safety deposit box. The bar was well stocked and reasonable priced for drinks. The apartments were in a superb location and every room had a sea view. There were plenty of bars and restaurants within the vicinity to chose from, we ate somewhere different each night and did not have any complaints with anywhere plenty of choice on all the menus catering for all tastes. I would have no hesitation on recommending the apartments or the resort to anyone who is looking for a great holiday.

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“Not suitable for young people. ”

★☆☆☆☆

written by lilclaire1989 on 18/07/2007

Not suitable for young people.
Our first room was dark and damp.
Doesn't serve food but there are nice restaurants close by.
Really unfriendly customer service, the manager Costas is very aggressive and rude.
The pool is tiny.
Our towels were not changed for a week, nor were our sheets.
There is no entertainment there either.
Its location is the only good thing really.

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“We have been going to Stalis for 13 years. This was...”

★★★★★

written by jeanette eaton on 10/09/2006

We have been going to Stalis for 13 years. This was the first time in these apartments, but not the last. These are by far the best apartments in Stalis! The bar manager and his wife made us very welcome, especially with their daughter, who by the way is gorgeous (we wanted to bring her home with us), and also the bar man. The two maids were brilliant, and we could not fault their standards of cleanliness. We have already booked for next year, and we are taking my daughter and her friend who was in Stalis on holiday with us, but at different apartments to us.

Overall, we had a fantastic holiday at the Matamy Beach Apartments.

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“The Matamy Beach Apartments are located in the heart...”

★★★★★

written by phil220886 on 11/07/2006

The Matamy Beach Apartments are located in the heart of the fantastic resort of Stalis. The apartments are bright and clean, and the pool is a great place to cool down.

It is an excellent apartment complex. I would definitely recommend it to anyone looking for great accommodation in a great resort.

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“Hello, ”

★★☆☆☆

written by Destiny on 15/09/2005

Hello,

My partner and I have just returned from an 11 night stay in Crete, Stalis. We booked the flights and accommodation separately as I had found these really nice looking apartments, called the Matamy Beach Apartments in Stalis, which had some good feedback. I wanted the holiday to be perfect for my partner and I as it was our first together.
We were flying out on the 2nd Sep 05 at 21:55, due to arrive in Heraklion at 3:55 am, we were booked in for the 3rd-13th Sep. We had confirmation of our booking from a woman called Maria at the Matamy Beach apartments, through email, that they had successfully taken 100 euros deposit from my account. They wanted the remainder of the money, which for 11 night stay was the other 250 euros, paid when we arrived there. Because we were arriving in the early hours of the morning, we phoned the Matamy to find out if we could check into our room at such an early time, or were we to wait until our room became free. A man picked up the phone a called Costas, he was the manager. I said that we have booked a room and then asked what we should do when we arrive. He turned around and said"No, no, no booking from people in the UK!" my heart sank as we supposed to be flying in 9 hours time. I thought there must be a mistake, but no he was adamant that no booking had been made. He then said he will phone head office to see what had happened. He confirmed that he found our deposit and was "apparently" sorry.
He continued on to say that we could stay in his apartments for 2 nights then we were to be moved to another 2 apartments in the "Latania apts" which was conveniently across the beach road form the Matamy. He alleged that the apts were the same star as they were and that he wouldn't just put us anywhere! My partner was not very pleased to say the least, we were due to fly out to a foreign country and not know where we would end up staying, and this was not the way it was planned. In the end we decided to go, only to get to the airport to find our flight had been delayed an hour. We finally boarded and was taxing, we could relax. How we were so wrong. There was something wrong with the plane so we had to go back. 2 hours later after not telling us a thing we set off again only to find out the problem hadn't been fixed.....we had to get off and wait for another plane to become free!!! 9 hours later we took off. WHAT A NIGHTMARE start. I was completely gutted to how it all started off.
We arrived extremely tired and weren't in the mood to argue, he wasn't apologetic at all, never said sorry once. We stayed in a family room for 2 nights, it was a lovely room, nothing wrong with the apts which gutted me even more to know we weren't staying there. We went to check out the Latania apts across the road. The pool and bar area was nice, we got to the room looked through the window and it looked ok on first glance, we were too tired to really look in it as it was occupied by someone at the time. We asked the lady manager how much it was a night to stay, she said "don't worry about it, Costas will sort it out!". A couple days later and we left the Matamy and were put in a Latania family room for 1 night before we moved yet again to the smaller room for the next 7 days. By this point we were put off our holiday. The handles on the apts doors would come off when u opened them, the bath look old and grubby as was the shower head, the worst was the bed......I have never ever slept in anything so uncomfortable it seemed they hadn't changed it from the 1960's, no springs just lumps and bumps. We didn't want anymore hassle so we put up with it. It had a grubby kitchen where all the utensils were dirty and it didn't have a TV. Costas said that these apts were the same star rating as his...HA...how can it be if these apts didn't have what his apts had in them. We had been ripped off, we paid him the 250 euros at the start plus the 100 euros deposit. It seems like an elaborate ploy to get people to pay the prices of staying in the Matamy when really they know they will send you to stay in the Latania. Costas, funnily enough, was always popping over to the Latania, that's when my partner and I thought something is going on here!!
It felt awful, for the whole of the holiday we had felt ripped off and wondered had it happened before? On the last day I checked the room for anything we might have left. Whilst doing so I found what to be confirmation of flight times and accommodation, it was not ours. I looked and it read that 2 people by the name of Anderson where supposed to be staying at the Matamy, I also found receipts for tickets given to the pair. It seemed that the local representative of city travel, situated underneath the Matamy, which looked to be their rep, had given them free tickets to a Cretan night and a water park as compensation of them having to move from the Matamy to the Latania in the room that we had stayed in! This is what I believe.

I just wanted to warn people about this as it made my first holiday with my partner a much stressed one. I wanted to know if this has happened to anyone else. My partner and I had nothing to fall back on as we arranged the holiday on our own and was not a package holiday. Defiantly be wary about this place as they not only seem to bump people who book directly through them, but also people who have booked through companies (package deals).
This may not be the case, but it certainly looks that way.

Thanks for your time.

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