written by Lucan189 on 14/09/2023
We took our 95 yr old mum for a bra fitting after losing alot of weight. The Halifax store was an absolute treasure with the patience of a saint. The fitting went on for over an hour and she put mum at ease straight away. She is a credit to you. Thanks you rock!!
written by dgConnolly361 on 28/08/2023
Nothing was too much trouble for Cat Very professional discreet advise excellent
written by JustJoy1 on 23/08/2023
I visited the Brent Cross branch yesterday 22/08/23 and a wonderful lady was ever so helpful and nice. She’s literally an angel. Normally one would need to book a fittings appointment in advance but as I was already in Brent Cross, I decided to try to get some help in finding a good fitted bra and the wonderful lady found me the perfect bra within 5 minutes! Thank you ever so much. I’m giving you 10 stars. You are very valuable to Marks and Spencer and I hope they show you their appreciation. ????
written by CristoferWard on 18/08/2023
So I got recommended by a friend to get measured at marks and spencers. The lady who measured me just put in 1 bra and said that the bra wasn't supporting me and that I should try bravissimo. She didn't even have a look at other bras. She also said that they only go up to a H. Disappointed that she didn't even try and look for other bras. Atleast bravissimo staff try. I will not be returning to m&s even if they have my size service was rubbish. I wouldn't recommend any of family or friends to get measured with m&s disappointed.
written by JulissaDevine404 on 27/07/2023
Excellent service from Micky at MK store. Helped me to find just the right bra to suit my needs. Very attentive and kind. Understood exactly what I was looking for with axing body. Would highly recommend this service. Excellent choice of bras available (many different styles and colours
written by Jillywalker on 05/07/2023
Amazon customer service
written by iaMunro221 on 19/04/2023
Representative at the braehead store was fabulous, personal, engaging and so helpful. If it wasn't for her I'd have walked out absolutely embarrassed by the actions of her colleague. I have given a 5 for her alone as she really saved the day, she put me at ease after being ridiculed by her colleague for being disabled. When I entered the fitting rooms I was not booked for a fitting but having no feeling in my right leg I asked if I could use 1 of the fitting rooms with a chair and was quickly given 1. However I popped my head out to ask for a different size and was screamed at by the colleague with the grey and blue hair...why us SHE in that changing room she's not booked! Her colleagues tried to explain quietly that I was partially paralysed but she still wanted me to answer. I had to shout from the door of my changing room I was in fact disabled and with that she drew me a dirty look and turned her back on me. Myself and her colleagues were so embarrassed and tried so hard to fix the damage she done. She needs a meddle but her colleague definitely needs retrained on non visible disabilities as she's letting the braehead store down big time!!
written by Eli351 on 13/04/2023
Went in to get fitted and wasn't sure on one of the bras as it was lovely but the size down from my other ones she insisted however that it fitted right, I bought it now after only a few wears the under wire has snapped, terrible from m&s clearly just trying to upsell, I probably won't go back now
written by Yellowflowers22 on 04/04/2023
Had an appointment 1st April at Gallowtree Gate Leicester for a bra fitting. I was a little anxious but the assistant put me at ease right from the start. She was very professional and knowledgeable and had a caring approach. She understood my needs and suggested several different styles to try. I purchased 4 items. Many thanks to the lovely assistant as it was a pleasant experience!
written by Ferrons on 26/03/2023
Went to Marks and Spencer in Perry Barr Birmingham for a bra fitting for my two daughters. I have been struggling to find a good fitting bra fir them fir a while as they have tiny waists but large busts. Representatives were absolutely fantastic, they went above and beyond to ensure professionalism, comfort and value for money, which made my children feel so comfortable. I left the store with two great fitting bras and two happy daughters. Thank you both you deserve medals ???? and I hope they do mention your names because you deserve recognition for your hard work and great customer service x
written by TeryB on 23/03/2023
Just had a bra fitting and the staff member that done it was fab (shame we cant mention names as she was so lovely) She was knowledgeable, friendly and put me at ease straight away. Chose 2 bras and 2 cami tops...all really nice...im a very happy chappy :)
written by Lyons32 on 21/03/2023
Given an appointment short notice. The sales assistant was very knowledgeable, patient helpful and put me at ease. Would recommend.
written by Martha1941 on 18/03/2023
I had my first ever bra fitting on Friday,I am now 75. After an operation I really needed a comfy bra.Initially I had some concerns however Hashita was so helpful,informative,and afforded me privacy at all times,many thanks.
written by ZJHome on 15/03/2023
Agent was very helpful , and I didn't feel rushed at all. Took time to look at different bra styles for best fit. Not easy as I've had a mastectomy and bra fitting can prove quite difficult at times. So many thanks for myself and my pregnant daughter who was also in need of a fitting.
written by Sashal469 on 12/03/2023
I always get nervous for a bra fitting don’t know why, but the representative put me at ease straight away, measuring me and my Partner all in one appointment so thank you,went above and beyond so can not thank her enough. Brought a few bras from her as she helped me choose a different style which I had never tried in over 20 years of wearing bras, will definitely come back due to the customer service from her selfwill definitely come back thank you, from M&s at crewe you provide outstanding customer service and made us feel like a friend not a customer so thats lovely and lbrilliant skill you have you need to recognised for your outstanding customer service.
written by Alexise63 on 25/02/2023
Very helpful lady, very knowledgeable, helpful and professional. More selection in the prettier lingerie selection in larger sizes would be useful!
written by JennyJB on 01/01/2023
This is the most comfortable post mastectomy bra I've worn. It fits well and feels soft and comforting. I have bought several and have just ordered 2 more. Do hope they're still the same and you make them forever. Just one thing, I see you do them in black now, which is great, but I'd love to also have some Nude ones for the summer as Nude disappears under white tops and thinner fabrics.
written by Skullduggery16 on 20/11/2022
I was treated so well. The member of staff went above and beyond. Marks and Spencers are the best for bra measuring and have a great choice of bras. Would not go anywhere else. Would definitely recommend this service to family and friends.I liked everything about the service second to none.
written by MariaHarper on 22/10/2022
Just asked my bra size, no measure nothing. Useless.
written by Meghan495 on 11/10/2022
She was Professional and made me feel at ease. She knew exactly which style I needed and ensured the size was correct. I highly recommend this store.
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As rated by our community of reviewers
Jillywalker's Response to Jillywalker's Review
Written on: 07/07/2023
Amazing service at the fraddon branch
Went away with two great items
She was professional and kind