Marks & Spencer Bras Reviews

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Marks and Spencer Bras

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Latest Reviews

★★★★★

“Excellent service ”

Written on: 26/07/2021 by Dawny2 (1 review written)

I had a bra fitting with a lady at crystal peaks sheffield Today She was lovely put me at ease promptly I felt very comfortable and at ease with her. Her bra fitting was done professionally and she was patient caring and Brought a selection of braswith differing cup sizes and styles for the optimum fit she turned an unpleasant task to an enjoyable one and now I have a proper fitting bra I feel so much more comfortable… Read Full Review

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★☆☆☆☆

“Terrible!!”

Written on: 14/07/2021 by Leticiai339 (1 review written)

I had a bra fitting at the Scarborough store to which I turned up 5 mins before yet no staff member was visible. I had to go to the till to ask if anyone was there, the man behind the till went to look and a lady appeared looking…..shall we say not happy! I went through to the changing room where she asked what size I was and to ‘take my top off’ which I did. She then said ‘oh yeah’ and proceeded of to bring in a selection of bras. I just had to try them on and shout when I had it on… Read Full Review

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★★★★★

“Bristol Bra Fitting Excellent”

Written on: 08/07/2021 by Mthebrave (1 review written)

I had an excellent bra fitting with a woman in Broadmead Bristol M&S a couple of weeks ago, I didn't remember her name (she was middle aged with blonde hair in bob) Very knowledgable, taught me everything I needed to know about the best fit for my shape, selected the best underwear for me which fitted well and was pro-active in going to the shop floor, made me feel comfortable and well-informed. I bought the underwear she chose and I'm still very happy with my purchase. There was nothing else I… Read Full Review

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★★★★☆

“Bra fitting ”

Written on: 07/07/2021 by DotEdwards (1 review written)

We visited M&S in Cheshire Oaks today on July 7th 2021. I was looking for some new bras. A member of staff was more than happy to advise us. She was not only very helpful, but also really knowledgeable. As we were happy with our purchases on the Bra dept: we also bought some more items on the clothes department. We even decided to buy our tea from the Food Hall. We feel she was a valuable member of staffto you. Thank you to her. Regards ... … Read Full Review

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★☆☆☆☆

“Probably nice - if you can get the service”

Written on: 04/07/2021 by StephBright (3 reviews written)

Booked a virtual appointment, they even sent me reminders to make sure I would not forget my Teams virtual fitting with them, however, it was them who failed to turn up! Waited for 20 minutes, nothing. Then attempted to call their hopeless customer service. Young lad had no idea about the services they offer, had to 'consult with a colleague' and then the line went dead. What a bunch of complete amateurs. Will certainly not spending my money at that joke outfit. I guess M&S used to once stand… Read Full Review

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★★★★★

“Amazing service”

Written on: 20/05/2021 by Devinepb403 (1 review written)

Had the loveliest women do my bra fitting. They made sure that I was comfortable with the fit of my bras, understood what types of bras I wanted and made sure to offer ones most suitable. They did not rush me and took my opinions seriously and offered alternatives. Even though I was a young customer, they still made sure to respect me and did not make me feel uncomfortable at any time. I wanted plunge and sport bras, ensured to explain to me how to make sure the bra fit and when I spoke of… Read Full Review

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★★★★★

“Excellent custome service”

Written on: 10/03/2020 by lindaofori (1 review written)

I visited the Kings Rd for a bra fit. Lady put me totally at ease. She asked what kind of bra I was looking for underwired etc. Fantastic service with a smile and experience. Generous with her time. Perfectly fitting bras bought after a perfectly patient friendly customer service. Thumbs up. I will be shopping at KINGS RD, Chelsea, London FOR ALL FUTURE BRAS. Highly recommended!!!!!!… Read Full Review

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★☆☆☆☆

“Very un private service ”

Written on: 22/01/2020 by 336Snow (1 review written)

I took my mother to the bra fitting with me and she was taking a seat outside. I’m a 21 year old adult . I’m a plus-size . When the lady started measuring me she was okay she then went to get the right bra size for me each time she would go she would tell my mother what’s going on and I didn’t find that comfortable she said my bra size isn’t in stock and that the bra I’m wearing is causing my body to look scratchy which I agreed on . She then said to my mother are you her real mum… Read Full Review

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★☆☆☆☆

“Poor bra fitting service - Canterbury store”

Written on: 16/09/2019 by Olson148 (1 review written)

The bra fitting assistant at the M&S Canterbury store has a rude shirty attitude to customers. I have previously been fitted with bras bu her that have felt too tight around the circumference of the bra band, and on questioning her about whether the size may be incorrect, I was met with her rudecondescending attitude and informed that she was fully trained and cant help me if I am not willing to accept her advice. Customer services could ensure that their assistants are polite and friendly to… Read Full Review

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★☆☆☆☆

“straps have been shortened”

Written on: 12/08/2019 by Evelin67 (1 review written)

I purchased today as I thought two total support bras the fleur lace collection, as the cotton ones have been given side support plastic bones and the ones I have at home have not, the plastic bones are not comfortable so now I cannot buy them. The lace bras are not the size on the box, and again the straps are to short, this is such a shame as I have at home earlier bras of the same style, these two bras are not 42G more like 38E, They are two small, and should fit if they were not, so having… Read Full Review

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★☆☆☆☆

“Bra review”

Written on: 13/04/2018 by shSchofield57 (1 review written)

Have always purchased my underwear from here and always Been fully satisfied. However recently have had 4 sessions of bra fitting and had to return three times as their bra cups are far too large, the sides deep which causes chaffing and soreness in my armpit area. One one occasion after a bra fitting I returned to the store and was told by another fitter that I had Been advised on a totally ill fitting bra that was a size too small. I have had this conversation with.friends and even a couple… Read Full Review

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★★☆☆☆

“Two attempts and still looking! 34 B”

Written on: 06/12/2017

I recently went and tried on numerous bras in my local store, I ended up purchasing a twin pack of wired full bras at £18. I wasn't pleased with the fabrics, too fussy and visible under clothing but decided I needed quality and comfort over that. The first day I wore one of them a full day, I couldn't wait to get home and remove it it felt stiff and the straps cut in on my armpit. Next day I adjusted the straps but it too was torturous! A couple of weeks after I tried again and came… Read Full Review

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★★☆☆☆

“Not that good :((((”

Written on: 01/12/2017 by Lucky_lady (3 reviews written)

Expected EVERYTHING to be on the highest quality because it is M&S. But the service turned out to be awful. Disappointed… Read Full Review

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★☆☆☆☆

“Burning rash on wearing new M&S black non underwirerd bra.”

Written on: 09/11/2017 by HillaryBain26 (1 review written)

I bought 2 new non underwired bras from M&S 28/9/17 at £18 each in a style that I have bought many times before. They are the only bras I wear. The choice of colour was limited in the Telford store so I bought one black and one white. I wore the black one the following day and by the evening had a large sore burning patch underneath and on the underside of both breasts. I washed both bras by hand and thought that M&S would want to know about this so I emailed them on 2/10/2017, received a… Read Full Review

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Yvonneswindon's Comment

Written on: 09/11/2017

I have suffered allergies on two occasions, am currently going through the second one, it is horrendous. The knickers gave me a dreadful reaction around the legs in the summer, I never wore them again, I just bought a nightie and around the front of the neck I came out in this horrendous painful rash, it is awful and a week later is still not gone. It is itchy and weepy and so sore. I was given my money back but nothing else was said to me, the labels all state the ingredients but excluding the trim. It is the trim that must be the problem. Do not wear any of their stuff, as each time you react it gets worse, the body just reacts stronger. I am taking a prescribed anti histamine, but if hasnt gone in two more days the gp is going to have to give me steroids. It's not about the money it is about being a responsible retailer and knowing what is in the garments surely.

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Fru123's Comment

Written on: 30/12/2020

If you require such a level of customer service you should probably shop somewhere else and pay A LOT more than you would at M&S. M&S is fast fashion, just like the vast majority of brands at the moment, if you buy bras for £18 you can't expect they will carry tests on each piece of garment you say it gave you a rash, especially if - as I understand - you didn't bother testing yourself for possible allergies. I think they went above and beyond to make you happy, even though it was not their fault, but you sound like someone who cannot be made happy.

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★☆☆☆☆

“Uncomfortable”

Written on: 19/06/2017 by Stricklandvq27 (1 review written)

I have always bought M+S underwear, however the last 3 bras I have purchased have been really uncomfortable. Where the fasteners are and the label, the stitching irritates my skin. I returned a bra last year after struggling with it for month;I got some refund but only a small proportion of the purchase price as I hadn't saved the receipt. I then purchased 2 soft feel bras which have been no better. Although the fabric is soft, the stitching is really uncomfortable. Very disappointed and… Read Full Review

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★☆☆☆☆

“seamless bra”

Written on: 13/04/2017 by Vaughan61 (1 review written)

I have bought your bras for 50 years but now , after buying 4 in the last year, I am so itchy, I thought it may be my age but after reading recent reviews, the fault is not with me but the rubbish elastic and cheap thread that is used, when they were made in this country , there were no problems but now all the company wants is more profit and less customer service. i will dispose of them asap. A waste of money I could have given to the Red Cross or some other charity.Hope you do the same… Read Full Review

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★★★★★

“Excellent service”

Written on: 08/03/2017 by Jada471 (1 review written)

Efficient and friendly staff. Most helpful and knowledgeable about products. Would recommend. Happy customer… Read Full Review

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★★☆☆☆

“Scratchy fastenings”

Written on: 27/04/2016 by ggPeck174 (1 review written)

Every bra from M&s has this fault . The fit is fine , fabric lovely but the stitching where the labels are sewn in at the back is always irritatingly scratchy . Whether paying £35 or £15 . Even the latest so soft bra everything was so comfy apart from that . Sew the labels somewhere else then they can be cut off and don't need this great big lump of stitching that's always sticking in . I am a size 10 by the way so it's not that I have rolls that get in the way… Read Full Review

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★☆☆☆☆

“Allergic reaction to T-shirt Bra”

Written on: 18/03/2016 by Spearskp374 (1 review written)

Went to to try to get a small back (30) bra in a large cup size - pretty hopeless. The only ones they had were T-shirt bras, so I tried one on. Within a minute of the bra touching my skin, I had come up in hives all over my chest, torso and hands (where the fabric had touched my skin). The changing room assistant was completely dismissive when told!!! She didn't care at all, so I left and went to another department store where I tried on and purchased a selection of bras in my size, including a… Read Full Review

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★☆☆☆☆

“M&S bra, elastic tears ”

Written on: 11/01/2016 by oldchilady (1 review written)

Have bought several T33 07434/8020 classic bras over the past eighteen months or so. I put my thumb through the first one doing it up the first time I wore it. I have now got holes in 5 of the bras in the elastic back next to the hooks. The newest bra is just a few weeks old, I've worn and washed it several times and it has started to hole on the stitched zigzag seam. I tried mending some of the others but they have frayed a lot.I went into a Marks store to show them and was told that I have… Read Full Review

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