Mamas & Papas Ultima 3 in 1 on Excel Chassis Reviews
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Mamas and Papas Ultima 3 in 1 on Excel Chassis - Ask a question now
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“I wish these reviews had been available when I bought...”
★☆☆☆☆
written by on 20/09/2009
I wish these reviews had been available when I bought this mamas and papas ultima 3 in 1 on excel chassis travel system - we have also had problems with excel chassis which also broke at U bar. Had planned to use this travel system for both kids. I loved the pram but as my first daughter grew I had to move to regular buggy within 6 months as pushchair too cumbersome for day to day use. On getting out for number two spotted that U bar was split. Mamas and Papas again not interested. Rest of system little use without chassis so need to buy another pram. Very disappointed as expensive system. I could not recommend this to anyone. If this is regular feedback why are they not doing something about this chassis?
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“Bitterly disappointed with chassis and attitude of...”
★☆☆☆☆
written by mbaker on 06/06/2007
Bitterly disappointed with chassis and attitude of Mamas and Papas to my concerns. Had to fight my corner, and I have still not had a satisfactory explanation for the break, other than the technical department have put it down to "misuse". Unbelievable! I have only been using the Mamas and Papas Ultima 3 in 1 on Excel Chassis for 10 months. It is such an expensive travel system anyway, and it just shouldn't happen at that price. More importantly, I think it's highly dangerous, and I am concerned the same thing will happen again. I think I will take the matter to Watchdog now.
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“The baby can be forward or rear facing in the Mamas...”
★☆☆☆☆
written by jasondonaldson on 25/09/2006
The baby can be forward or rear facing in the Mamas and Papas Ultima 3in1 on Excel Chassis, however, the ubar on the chassis has split twice in under 9 months of use. Guarantee is a paltry 6 months on a £500 pram. There is a £50 charge to repair and both times it has been returned, I have seen another Excel Chassis awaiting repair for the same fault. Looks are stylish but unfortunately this is a very shoddy product. The 6 months guarantee shows little faith in a product of this expense.
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“Unfortunately I have been very disappointed with my...”
★☆☆☆☆
written by DMack on 06/09/2005
Unfortunately I have been very disappointed with my Mamas and Papas Ultima 3 in 1, and the Excel chassis. Although my friend has another chassis, which works well for her (the classic silver chrome one?) I wish I'd known M&P only offer a 6 month warranty- I only started using the 3rd part of the travel system (the stroller) at around 5 months.
I love the security of hearing a 'click' as you attach parts, so you know they are on safely, but does the hood really have to click with each minute movement up or down, so baby has to either get wet, or woken up?
Natalie0712's Response to 209151_DMack's Review
Written on: 16/10/2005
hi there , i have just read your comment about the mamas and papas problems you have been having and my nephews 3in1 chassis is the exact same the hub caps fall off all the time need to oil wheels constantly and there is very limited space for shopping in the basket because the rain cover doesnt stay on the pram at all times cos it gets tangled up that takes up most of the room in the basket....i am now expecting a child and know from my sisters experience with her mamas and papas pram that i will not be buying anything from them...also after wiping the fabric with a damp cloth like it tells you to the fabric then went all discoloured and faded looking and mamas and papas told us there was nothing they were willing to do about it i find this totally shocking!!!
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Dkidd's Response to 209151_DMack's Review
Written on: 20/09/2006
I also have a Mamas and Papas Excel chassis and the cross bar or u-bar also broke. I got a loan chassis from the shop whilst my pram went for repair and the exact same fault happened with this also! It is a fault in relation to the rivets used to attach the u-bar to the chassis. My pram was just over 6 months old when this happened but because it is a manufacturing fault I got it repaired free of charge. This pram cost a lot of money and I still feel that it has not been repaired entirely to my satisfaction. I will be contacting Trading Standards regarding this.
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301216_Kdolly's Response to mbaker's Review
Written on: 29/07/2007
My Ultima Excel chassis broke after a few weeks of use, and I had bought it when they first came out. Mamas and Papas tried to say I misused it, which was ridiculous, as my baby was premature and tiny, and I had to fight to even get it repaired for free. I was so unhappy with the customer service, it put me off the whole pram, so I reluctantly sold it.