Kuala Lumpur, Penang, Dynasty Hotel Reviews

Click here if this is your business
Kuala Lumpur, Penang, Dynasty Hotel
★★☆☆☆
2.0
33.0% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Kuala Lumpur, Penang, Dynasty Hotel - Ask a question now

Media Gallery for Kuala Lumpur, Penang, Dynasty Hotel

Refine your search

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

“The services offered are of best quality and for high...”

★★★★☆

written by ara07 on 12/02/2010

The services offered are of best quality and for high satisfaction of clients. The amenities are good and appropriate for long planned relaxation of the group. Will be better if more discounts or freebies are offered so that many more clients will inquire to their services.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“First of all, let me tell you that I am not a picky...”

★☆☆☆☆

written by calamityDv on 22/08/2006

First of all, let me tell you that I am not a picky traveler. I expect a reasonable room and reasonable service for a reasonable price. When I paid USD 80 for two nights at the Dynasty Hotel in Penang, I never dreamed of five-star facility. Not even four-star. Or I must say, not even three. But when I got there, I was unpleasantly surprised. The room is unnecessarily large. I wonder if they should have put the required capital to a better good: an efficiently small and CLEAN room. I found left-over snacks from some stranger who stayed there god-knows how many days before I did. Mind you, it's a large piece instead of a forgivable small crumb, and it's next to the bed instead of under it. Dear readers, I won't go further describing the condition of the corridor, carpet and cushions etc.

No matter what time you choose to have a little chat with the front office or housekeeping, there is a huge possibility that the only answer you get is that voice in your own aching head. My brother who stayed in the other room achieved a one-time success in reaching the hotel staff to ask for clean towels, and the desk told him that the towels will be replaced when housekeeping cleans the room. And of course, nobody cleaned the room.

The location is fortunately not that bad. It's only two blocks away from Titiwangsa monorail, but if you want to go after midnight you have to take a cab, and it will cost you 15 ringgit (USD 4) to Alor Street/Bukit Bintang area. We're also quite pleased to see the breakfast buffet and some items are actually good. Just avoid the pancake (it tastes like feet.. after a long walk) and the porridge (I can still taste the watery uncooked rice.. it's so plain, fifteen ounces of salt wouldn't hurt). If you have a plane to catch and must have an early breakfast, do yourself a favor and let go of the nasi lemak, because it will be served cold.

All in all, for better or worse, I'm pretty sure you have a lot of other options before you decide to waste your money. Kuala Lumpur is not an expensive city, so USD 40 is worth something and you should be able to find a decent place to crash.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“The Dynasty Hotel has to be one of the worst hotels I...”

★☆☆☆☆

written by Danc on 27/08/2005

The Dynasty Hotel has to be one of the worst hotels I have ever stayed in. The lobby is fantastic but when you enter the room you can see that no money has been spent on maintanence. We had a delux room, the walls and ceiling had peeling paint. The towels supplied were filthy rags. The bed sheets were torn and bloodstained. I am sure that the bed had mites. My advice is don't stay there. We left after the second night. This is not a 4 star hotel by any means.
The Sheraton hotel in Penang has a good location but the main problem was poor housekeeping and cleaning by staff. We often saw food dropped in the corridor that had been there for days and room service trays that were not cleared all day. Rats were seen just outside the lobby. Some of the staff just simply didn't want to be helpful. For example I was asked to show my breakfast voucher 3 times in the space of 10 mins by the same two members of staff. This is not a 5 star hotel.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer

Our helpful community of likeminded people will be happy to answer any questions that you have.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

overview