written by xdHoward68 on 18/12/2016
Yes the books are cheap. However packaging has gone down hill. Poorly packaged books arrived damaged. 2 emails on their contact form plus a 15 min wait on the phone each day for a week with no answer. In the end I gave up and got a credit card refund
written by on 17/12/2015
Order took a week to arrive and 1 book was missing without any explanation. Seems to be a waste of time e-mailing and don't waste your time or money trying to phone; you won't get through! No information given on queue position etc, totally frustrating! It would seem that they are only interested in getting your money; Lord knows how long it will take to get a refund. My advice is go to Amazon; they offer a much better service. They might be slightly dearer on occasion but they have more interest in their customers!
written by dobetter on 16/12/2012
In past had no trouble this firm but 2012 order had to pay for derlivery service spent well over 50 pounds still waiting for delivery due to parcel being stollen at mitchem depo they reordered now bool wanted is sold out getting refund my delivery won't come till tuesday try miss days work for not happy order somewhere else where my invoice details in parcel won't get stollen.
written by on 19/06/2012
We ordered some books from the book people and one of them came the next four days and the others didn't and they all got sent the same time
written by on 14/04/2012
I've used The Book People a number of times - they have some really good deals but their choice of courier lets them down... Yodel (formerly Home Delivery Network) are not too fussy about where they leave packages if you're not in. I contacted TBP after it happened the first time & they assured me it wouldn't happen again, but it did.
written by on 02/04/2012
I ordered The Hunger Games set for £4.99 including delivery (free via a coupon). After it was dispatched, I was sent a tracking number for use with the courier ; HDNL. Anyone who has used this courier before will know that they are lying, lazy, scumbags who will do anything to avoid doing their job of delivering packages. Had The Book People used a reputable firm, they would be getting Four or Five stars from me. Their website itself is great, their stock is great, their deals are great. It is solely for the reason they use HDNL that I am rating them so poorly. Sort it out and I'll gladly re-review.
written by on 06/04/2008
Found this website by surprise, took a good long look at the different books and think the price is good.
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