Lea Valley Motors, Chingford, London E4 Reviews

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★★★★☆
4.5
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Latest Reviews

“Excellent customer service!!”

★★★★★

written by KatrinaMyers474 on 13/10/2017

I recently purchased an Audi A3 from The Lee Valley Motor company and just like to say how helpful the guys were here, so friendly and helpful, overall great customer service. would highly recommend this company!

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“Family ford focus”

★★★★★

written by Jakeywakey94 on 24/07/2017

I have to say these guys are brilliant! I saw on auto trader that they had. Ford Focus in stock, came down the next day. The two people I dealt with greeted us and run threw everything on each car. Brilliant service, fianance took a fair while but understandable with Sunday service from a third party. Part ex'd my Audi in and picked my focus up the next day with out any problems! Recommend these guys and company to anyone! One guy will have you in stitches all the time! Great service, great cars, and my little girl is happy with the new car, so that's a plus!

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“Great customer service - Mercedes CLA180”

★★★★★

written by Mekhij337 on 02/06/2017

Recently bought a Mercedes CLA180 from here in May 2017. I initially saw the ad on their website, and dropped an email to see if the car was still available. A received a quick call back within the hour and viewed the car on the same week. Service was great from the all guys working there. I wasn't pressured to buy the car at all, even after telling them we were viewing other cars from dealership that were close by. Got to test drive straight away without a booking, which was nice. In the end, came back and decided to buy the car. They were very helpful in sorting out the necessary paperwork (tax, insurance, log book), also very patient even after some delay in payment from my bank. Drove off on the same day. All the guys working there are great, had a great conversation with all. Wouldn't hesitate to come back.

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“Brilliant ”

★★★★★

written by ncAnderson312 on 06/03/2017

Bought toyota auris good service ever, sach a nice guy brilliant skill very good customer service ever i seen i have no words for him very helpful person Thanks for giving me nice car on reasonable price good condition

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“Buying from Wales”

★★★★★

written by npSchofield211 on 08/09/2016

We were looking for a mini automatic but no suitable vehicles available in Wales. We found what looked like a good deal at Lea Valley and contacted them via e-mail along with 3 other cars with different companies in England. Lea valley was the only one to get back to us and after talking to them on the phone about the vehicle we decided to go for it. The process was trouble free and delivery to Wales was included. Communication was sometimes difficult over the phone but no major problems. All went well and my wife is delighted with the car which was as described even down to a slight mark on the rear bumper. Thanks also to the guy who delivered the vehicle to us. All in all very professional and would definitely recommend.

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“Great Family Business ”

★★★★★

written by on 22/08/2016

I have bought a Range Rover recently from lea valley motor chingford and from the minute I see the car on there website and phoned they was excellent. I dealt with a couple of people due to days off but everyone was helpful. I originally phoned regarding the car on a Tuesday and was told it was still available but I couldn't get there until the Saturday the salesmen offered for him to walk around the car and describe the car to me and if I was happy I could reserve the car until Saturday. I took my chances and waited hoping it wouldn't sell. I arrived on the Saturday morning to the Range Rover parked by the front ready for me to test drive, they were both very organised and a pleasure to deal with. I took my car the same day and can not recommend the company enough. I will defiantly be back when I need my next car.

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“polo”

★★★★★

written by Hensleygc153 on 18/08/2016

Purchased my new polo from lea valley motors very pleased with the car great customer service to would recommend to anyone

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“Pleasently Surprised. Great customer relations and...”

★★★★★

written by TyshawnCarlson on 14/08/2016

I SAW A Nice car on their web site. It was just as they said the car would be. I made arrangements and they were very help full I secured the vehicle it was cleaned and valeted for me to pick up on time. I was very impressed with their service and will definetly reccomend them to family and friends. I brought a great Jeep Compass which runs great. Thank you Lea Valley Motors.

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“CONSUMER RIGHTS ACT”

★☆☆☆☆

written by Fosterzj205 on 21/05/2016

Do not use this company. Clutch went within two weeks of purchase and the company refuses to take liable responsibility for the damage. The Car was also advertised with a years MOT to which was not the case on arrival. DO NOT BUY FROM THEM

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“Excellent Service”

★★★★★

written by Smithyranks on 23/04/2016

Superb company and excellent value for money. Great staff and excellent service. Would definitely recommend.

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“Top Notch Service”

★★★★★

written by MacKenziest405 on 15/07/2014

Very fast and reliable service, staff on parts very knowledgable and helpful in supplying a Brake Master Cylinder, even arranging next day delivery before lunchtime to the garage where my car was being repaired in Yorkshire. Recommended to Garage in Yorkshire and they will be using them in the future

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“Don't use them”

★☆☆☆☆

written by Crockettnk108 on 12/07/2014

The vehicle. I bought was advertised as lower mileage than it actually was. I liked the care, so still bought it and also bought a comprehensive warranty. I was told that it would not need servicing for another few months and was given the papers. Within two months, the service indicator came on and I contacted Norman. He told me "we will see what we can do to sort it out". I never heard back, despite a series of messages being left. When serviced, I found the rear brake pads were worn to a crisp and two tyres were bald. Now a faulty anti-pollution light has come on and I have got hold of Norman who has promised on three days over the last week to get back to me, which he has not done. I have now been told that the warranty is only with Lea Valley - I live in South East Lonond and if we had been told about this, would not have purchased the warranty. Finally, this morning he has told me to go to a local garage to find out why the light is on and that it would not be covered by the warranty anyway. They refuse to cancel the warranty. Save yourself the stress, go somewhere else.

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“Lea Valley Motors are fantastic! I have used them 3...”

★★★★★

written by jonnycook on 07/02/2006

Lea Valley Motors are fantastic! I have used them 3 times in the last 2 months, and have had next day delivery every time with quality used parts. I have had a steering rack, a NEW alternator/Evac Pump, and a brake servo; all delivered and in full working order for £200 (3 deliveries all in). I will not go anywhere else!

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“Lea Valley Motors are are leaps and bounds ahead of...”

★★★★★

written by volvoman on 25/08/2005

Lea Valley Motors are are leaps and bounds ahead of any other Volvo used parts specialist I have used. They know there Volvos. Their customer service is fantastic as I witnessed for myself when (I still remember the womans name as she was so loud and unreasonable) Mrs Susan Maiker, accused them of sending her the wrong part. It turned out that she had not bought the part from them and upon realising her mistake appologised and then purchased the part from them and left a very happy lady. Go Lea Valley Motors and thank you for fixing my car which Volvo said could not be done for under £2000, Lea Valley only charged £960 and my car sounds like a dream.

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“I would definitly use Lea Valley Motors again. I tried...”

★★★★★

written by diablo on 25/08/2005

I would definitly use Lea Valley Motors again. I tried to acquire a particular part from numerous sources who either sent the wrong part or one in bad condition. First time Lea Valley got the part correct and were cheaper (by £40) than all the other Volvo parts companies and even gave a 6 month warranty on the part which was in superb condition. Their service is excellent and I will only use them in future for all my Volvo parts new and used. Thank you Lea Valley Motors.

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