Supercuts Reviews

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★★☆☆☆

“Not happy”

Written on: 30/12/2017 by skinnylizzy (1 review written)

I made an on the spur moment decision to have my hair deep conditioned and blow dried last week on 23rd December 2017 which was the Christmas weekend. Given that I hadn't made an appointment elsewhere and I knew that you could just walk in to Supercuts with no appointment necessary I went in after I finished work earlier than usual. I had the conditioning treatment washed in and then went on to have the blow dry with a round brush. The member of staff who was doing my hair said that she would… Read Full Review

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★★☆☆☆

“High prices”

Written on: 19/09/2017

I wanted a wash and blow dry ( I have long hair) This is the first time at thi$28s salon and the first time i wanted someone else to wash and dry it. I usually ask ahead of time how much things cost but i didn't this time. i also asked her to shave my neck. The total bill was $28. REALLY?? I asked why it was so much and she said because i have long hair. Unbelievable! Wont be going there again!… Read Full Review

Mkjon's Comment

Written on: 11/01/2018

so u wanted someone to wash cut and bllowdry your hair for nothing then you cheapskate!! thats cheap £28 for them to wash cut and blowdry u sad person no wonder people dont want to become hairdressers anymore with people like u do u go to restaraunts and complain about the prices of food too are people just not worth the money then

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★★☆☆☆

“Bad Haircut”

Written on: 20/03/2017

The worst hair cut ever. My granddaughter was in tears. They have ruined her hair.IN Derby INTU… Read Full Review

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★★☆☆☆

“Hidden charges and bad customer service ”

Written on: 17/01/2017 by Primrose16 (1 review written)

I went in for a basic hair trim and always paid the same price. However last time I went there, they charged me extra for the fringe trim. When I asked why, they could not give me a plausible reason and just gave me a blank look. I then got in touch with their customer services, who responded with a standard reply. They promised the branch manager would get in touch with me to discuss this and to "resolve the matter to my satisfaction". Utter nonsense. Nobody got back to me. I wrote to them… Read Full Review

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★★☆☆☆

“Superawful”

Written on: 05/01/2017 by MadamBouffant (1 review written)

I am skint and I needed an inch off the ends of my hair. Supercuts it was. I'm met by a woman tapping dully into her mobile behind the cash desk. 'What do you want?' She asks gazing over my left shoulder. 'Um... a haircut?' I joke weakly to her mirthless visage. She informs me that It'll cost £15 and I agree. She snips haphazardly at my hair pretty much where I stand and literally two minutes later holds up a mirror. 'Um... what about the layers?' I ask tentatively. 'You want a full… Read Full Review

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★★☆☆☆

“Rubbish ”

Written on: 03/10/2016 by 132Hurst (1 review written)

I've had my hair cut their a few times only really went in because fringe needed cutting but had hair trimmed the person who cut my hair was giving me some advise which was a load of rubbish she had not got a glue need to retrain want be going anywhere near a super cuts again they are not hair dressers… Read Full Review

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★★☆☆☆

“Please sweep up the hair!!!!”

Written on: 03/08/2016

The staff need to improve their presentation standards, their own hair and clothes. Terrible roots on show and lack of care with grooming. Some clothes had holes in them and didn't look professional. There is so much hair on the floor round by where you sit that hasn't been swept up properly which is really off putting. The staff spend a lot of time chatting and pottering about instead of being focused. Let's chatting etc would get the queue down quicker! Also if you're not happy in your work… Read Full Review

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★★☆☆☆

“Worst hair cut ever”

Written on: 29/07/2016 by 381Reynolds (1 review written)

Got hair cut in Kingston branch said I only wanted the back slightly layered as I have a bob .well she hacked at my hair and it was a complete disaster I did remind her midway that I only wanted a few layers and she said she understood but it still turned into the worst hair cut I have ever had it seems that most of the staff don't have a very good understanding of English and it's hard to believe they are qualified hairdressers… Read Full Review

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★★☆☆☆

“Pensioner rates my foot!!”

Written on: 03/06/2016 by Franklin245 (1 review written)

I went without an appointment to my Newcastle under Lyme branch. I was told the cost of a cut &blow dry to my hair would be £25, I agreed and was shampooed, and asked what style I would like. I described that I wanted the same style, but shorter. The stylist then said it would now cost £35 because she was restyling my hair!!! I feel this was blatantly dishonest, and as my hair was soaking wet l could little about the very overpriced quote. I am almost 70 years old and live off my pension… Read Full Review

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★★☆☆☆

“Although the cut was good, pricing is totally offputting. ”

Written on: 31/03/2016 by Shepherdkk145 (1 review written)

The website pricelist stating that a wash, cut and blow dry starts from £24 is very misleading. I was charged £34 just because I had longer hair. I can understand a bit of a surcharge, but an extra third on the charge is unreasonable and getting into bad territory. Shame because I would totally have gone back if they had operated more honestly as the cut was pretty good… Read Full Review

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★★☆☆☆

“o.m.g”

Written on: 01/12/2015 by Alysonz329 (1 review written)

Go in to get a haircut and told it's a two hr wait.only two staff and one goes for an hour lunch I get that you need a lunch break but get more staff in as people are being turned away… Read Full Review

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★★☆☆☆

“Be careful of hidden charges!!”

Written on: 13/07/2015 by Max2013 (1 review written)

i recently visited Supercuts at the White Rose Shopping Centre in Leeds - can't really say I wasn't impressed at all - the hair cut was mediocre and nothing to rave about. I was chatting with the stylist about 'thinning hair', helpfully [so I thought] she recommended a product to assist with this and proceeded to put some on my hair. I bought a bottle of the product - not too cheap at nearly £18 but it was only when I looked at my receipt later that day that I realised she had charged me a… Read Full Review

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★★☆☆☆

“Disappointed doesn't cover it”

Written on: 11/07/2015 by Lucy207 (1 review written)

I went to Supercuts Doncaster yesterday and was thoroughly disappointed. The person who coloured my hair didn't speak to me other than to complain about her lack of child care and why she had her 3 year old child sitting beside me constantly asking when she would be finished. She rushed my highlights so as soon as the foils were put in, she washed them out, leaving me with blonde hair at the back and sides and ginger hair on top of the entire cut. Cost me £70 and I didn't even have it cut… Read Full Review

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★★☆☆☆

“filthy - supercuts surrey quays”

Written on: 18/05/2015

Dear Mr Supercut, Please could you clean up your salon? I appreciate the great prices and the quick service but i have to say that i was just utterly disgusted by the state of the salon. It was the most cringeworthy experience, there was hair and dust everywhere, the sinks looked dirty and i was horrified by the state of the combs and hairbrushes that the hairdresser used. Never seen a salon this dirty before… Read Full Review

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★★☆☆☆

“A little weird ....”

Written on: 30/01/2015

I was in Supercuts Holloway Road just yesterday. While I understand this is a cheaply priced hairdressing salon and therefore, one can't really have too high of an expectation,My hairdresser listened to absolutely nothing I said. She cut my hair the way she wanted to and kept saying this is what's modern and proper - if I wanted something modern, I would have gone somewhere else. All I wanted was a long layered trim, instead I got a straight trim (dry cut!) that's not really that straight. She… Read Full Review

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★★☆☆☆

“poor service and skills”

Written on: 15/12/2014 by Cassandra123 (1 review written)

The receptionist didn't seem interested in doing her job, I was waiting for 30 minutes even though the place wasn't busy.I've asked a hairdresser eventually how much longer will I have to wait and he said "ah ok, come". I've got long blond hair and wanted to colour my roots. My roots are to dark/yellow now compering with the rest. The guy didn't have the patience to comb it gently which is so important with long hair not to damage it; he just pulled it constantly! I'll have to go somewhere… Read Full Review

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★★☆☆☆

“SUPERCUTS BRISTOL”

Written on: 29/09/2014

Very bad haircut asked for a long layer and just a trim at the ends and it's a lot shorter and all different lengths and the shorter bits just stick out where it's not been cut properly... the person cutting my hair was too busy chatting and listening and making comments on what the person next to me was saying. I get charged a different amount every time I go... said £25 online got charged £30 on the day it looks awful. The person was friendly that was a plus and my hair was soft but way… Read Full Review

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★★☆☆☆

“expensive. miserable cutter.”

Written on: 12/09/2014 by jules00222 (1 review written)

called in the off chance today in carlisle shope just for a short back sides cut. it was obvious the girl on reception was the only hairdresser in the shop as there was no other customers in [bad sign] or sight of any staff. i asked for a possible wet cut, she answered 'yeah' in a tone of voice which reflected she could not be bothered. i sat and waited whilst she made a couple of personal phone calls then finally got seated. the girl spoke 2 words the whole time i sat there and this was only… Read Full Review

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★★☆☆☆

“my 3rd visit was dissapointed”

Written on: 09/02/2014 by david07kbr (1 review written)

I wasn't satisfied with the services neither my girlfriend too. My 3d time I visited and this time they manage to finish everything in less than 10 minutes...!!! What I noticed is that when staff using spay bottle and water running down on your face and hairs cutted stuck .... not processional and not very pleasant experience. My girlfriends haircut was even less than 6-7 minutes and also her hair wasn't dry fully when we left. I think when costumer pays £15 it should be done with care to… Read Full Review

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★★☆☆☆

“Supercuts salon manager”

Written on: 25/07/2013

Georgia. Your are so annoying. Writting on everyone's review. Let people have thier opinion. And you shouldn't be speaking on behalf of Supercuts. I would be careful if I was you… Read Full Review

Georgiamaye's Comment

Written on: 06/08/2013

First of all don't call me annoying when you don't even no me ! Second of all I was speaking on behalf of Supercuts salons out there that are getting put down by public saying never go to Supercuts ! Like I was saying on the reviews ,, not all salons are the same even if they are under the same branch ! Also I'm a grown women and do not need strangers telling me to be care full thank you .

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Hiya123Abc's Comment

Written on: 07/08/2013

*Know
*Woman
Learn the difference between no and know
And your a WOMAN if it was WOMEN there would be more than one of you..

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Georgiamaye's Comment

Written on: 16/08/2013

Thank you for my lesson ? Random

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Sian17's Comment

Written on: 17/03/2014

You're (as in you are)

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