Angel Brides, Horsforth, Leeds Reviews

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★★★★☆
4.1 / 5
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Latest Reviews

★★☆☆☆

“Rather dissapointing”

Written on: 06/09/2015 by MichelleAP (1 review written)

Not a pleasant experience. We felt extremely rushed. The lady who looked after my daughter (I say looked after) total understatement. She made us feel quite unwelcome to be honest. When originally booking our appointment we were told there would be 2 brides at a time. There was 4 one mirror no seats. It was like chaos not peesonal atall. We had high hopes for this shop when we first went in to book the appointment. How wrong we were. My daughter actually left the shop and cried… Read Full Review

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★★★★★

“Fantastic They Made Me Feel Like a Princess!!!!”

Written on: 10/12/2011 by michelle111111 (1 review written)

From start to finish I was made to feel very special, however this also extended to my family and bridesmaids (sometimes, there were so many of us, we took over the shop!)…you can tell that the management and staff members at Angel Brides are very knowledgeable and skilled, and one feels secure to let them guide you with advice! Nothing was too much trouble for them. In fact when I went to collect the dresses, just before my wedding day, I felt a little sad that it was the end of my… Read Full Review

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★★★★★

“Just wonderful”

Written on: 20/07/2011 by MrsDickinsontobe (1 review written)

I have just bought my dream dress from Angel brides, 18 months before my wedding. I have visited 7 other bridal shops and tried on lots of dresses and found Angel brides to be the best. Heidi and all the staff are so friendly, helpful and knowledgeable. I first visited the shop 3 months ago with my Mum and cheif bridesmaid and tried on various different dresses and liked them all- however Heidi chose a dress for me to try and I fell in love with it the minute I put it on. I even dreamt about… Read Full Review

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★★☆☆☆

“When we left Angel Brides my Mom was quite...”

Written on: 04/09/2010

When we left Angel Brides my Mom was quite disheartened. They didn't acknowledge the presence of my Mom and best friend (who had accompanied me) at all, they didn't offer my best friend (who was heavily pregnant) a seat, they didn't make any suggestions or get to know us at all - basically we were left to our own devices. However, I can see that the bridal store we have chosen (Pronuptia Leeds) has very mixed reviews and I wonder if this is just the nature of bridal shops? So by all means don't… Read Full Review

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★★★★★

“i purchased my granddaughters first communion dress...”

Written on: 04/05/2010

i purchased my granddaughters first communion dress from here, the dress is beautifull, the service was first class… Read Full Review

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★★★★★

“Angel Brides were fantastic and fell over themselves...”

Written on: 02/09/2008 by MoyaRowland (1 review written)

Angel Brides were fantastic and fell over themselves to help me!

I bought my dress in Jan 07 and then fell pregnant and moved my wedding to Nov 07 - I was 4 months pregnant and a size larger than I had originally planned to be (the dress was bought from their clearance sale).

I took the dress in when I was about 12 weeks pregnant and explained the situation. They said to wait and re try the dress 3 weeks before the wedding and then they would be able to see if it worked or not - they were so… Read Full Review

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★★★★★

“Angel Brides, Horsforth was friendly, informative,...”

Written on: 11/07/2008

Angel Brides, Horsforth was friendly, informative, nothing was too much trouble. Although busy, we felt that we were the most important customers. Did not try to push us towards the most expensive styles and really gave sound advice. We were extremely impressed with the staff and valued their expertise. Nothing was too much trouble! We would certainly recommend this shop to any bride looking for the perfect dress!… Read Full Review

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★★★★★

“Great service, everything is well explained to you....”

Written on: 21/11/2006 by kmb (4 reviews written)

Great service, everything is well explained to you. and they listen to what you want rather than just telling you you look gorgeous!

The shop premises are nice and spacious, with loads and loads of dresses, shoes and veils to choose from!

When choosing a veil at Angel Brides, I could basically say what length, fabric and thickness etc I wanted, and I got exactly that!

I borrowed an underskirt, and they were really understanding when it ended up not going back to Yorkshire with my Mum after… Read Full Review

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★★★★★

“Angel Brides have a good selection to choose from and...”

Written on: 20/01/2006 by anneo (1 review written)

Angel Brides have a good selection to choose from and seem to know a lot about what's out there for brides-to-be, including accessories. They really made me feel comfortable and confident about my choices as they weren't afraid to tell me what didn't work well for me, as well as what did. Despite the fact that they were really busy (always a good sign!) I was really happy with the service and the attention I got, as I feel that they actually do care about a bride's "big day". Would gladly… Read Full Review

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★★★★★

“My daughter has just had the winter wedding day she...”

Written on: 19/01/2006 by Anne Whaley (1 review written)

My daughter has just had the winter wedding day she always dreamed of - thanks to Heidi and her team at Angel Brides(with a little help in the snow department!) ALL dressmaking / alterations were completed to the highest standards, a perfect fit!… Read Full Review

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★★★★★

“Fantastic service - nothing was too much trouble. All...”

Written on: 18/01/2006 by jjack (1 review written)

Fantastic service - nothing was too much trouble. All of the Angel Brides staff are very friendly, not pushy and are full of very helpful suggestions. Everything was perfect… Read Full Review

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★☆☆☆☆

“Very poor service. Ok when you're buying. Once...”

Written on: 26/07/2005 by altilley (1 review written)

Very poor service. Ok when you're buying. Once they've got their money, they don't like making changes. They left me with a completely ruined bridesmaid dress 3 days before the wedding. Have to pay for everything up front, alterations £75. Not very nice people to deal with… Read Full Review

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Heidi France's Response to 203523_altilley's Review

Written on: 17/01/2006

We indeed did have a problem with this particular customer, who purchased a flower girls dress from Debenhams and asked if we could alter the gown to fit her daughter. We did alter the gown and it fitted perfectly, a cost of £35 not £75 as stated here. However our seamstress did make a mess of the hem, which we were not aware when the customer collected her gown (The hem had a wired edge). After seeing the gown again and with some negotiation with our customer, we agreed to re-fit another gown which she had purchased from Debenhams of the same design. This time it was done perfectly, we refunded the alteration costs and paid for the gown too. The flower girl had a beautiful gown and the customers bridal gown was also lovely. This customer must have felt the same as we received a delightful bunch of flowers and a thank you which is still on display in our shop. These comments are unjust, whilst we had a problem, we did resolve it and compensated the bride also. We do not ask for money up front - all is required to order your gown is a 50% deposit, just like most other bridal shops.
<br>We do go out of our way to ensure a trouble free experience, sometimes mistakes such as these do happen but we will do everything in our power to resolve any issue as customer satisfaction is key to our business.
<br>We most certainly do not put any pressure on customers to purchase gowns, the atmosphere in our shop is friendly and relaxed.

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Moyarowland's Response to 203523_altilley's Review

Written on: 02/09/2008

I disagree with this review because... this sounds so unlike my experience with Angel brides, they fell over themselves to help me and their alterations were fantastic!

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Anne Whaley's Response to 203523_altilley's Review

Written on: 19/01/2006

My daughter was married on the 28th December, a perfect Winter Wedding, with snow, sunshine, a photographer's dream! My daughter's wedding outfit and also that of the bridesmaid was supplied by Angel Brides. I can only commend both the service and standard of work to any prospective customers. My daughter enjoyed the total experience, not just the big day itself (although she positively glowed with happiness) and much of the pleasure was in the care, attention and professional advice which we received from the team, but in particular, Heidi herself.
<br>
<br>My daughter wore a beautiful, figure hugging fish-tail two piece Essence gown in ivory with burgundy detail. This was altered for her by the seamstress....to perfection! Angel Brides hired us a luxurious burgundy satin cloak - perfect for the Christmas Wedding Theme! The bridesmaid wore a two piece forest green gown, beautifully adorned with beads, etc and the seamstress even custom-made a short cloak in matching material, trimmed with the same diamante, bugle bead trimmings. This was all completed by the bespoke accessories/jewellery made by Miss Linz - Perfect!
<br>
<br>As Mother of the Bride, I have completed a once in a lifetime experience. Thanks to Heidi and Angel Brides, I hold wonderful memories which began some 16months before the big day. NEVER in that time did I feel less than confident that I was being supported by professionals with true commitment to their customers. For this I am truly grateful.......
<br>
<br>Anne Whaley

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