This is the first pub in Wales I have been too and feel a clear hate for english people. This pub was not interested what so ever in visitors, just locals despite it being a pub on the river. A group of us canoed and camped on a nearby site. We asked for meals and they clearly wasnt to keen on catering for us despite us calling before hand. The food come out and many of us ordered burgers. As a result we got burgers which were rock hard, on a bun of plain bread no butter, undercooked chips and no salad. On many occasions we stood at the bar for upto 20 minutes waiting to be served for a local to come in and get served straight away. Sadly we had no choice but to stop there because there are no pubs nearby. At one point when standing near the bar a remark was made by the bar man about welsh culture intended at us. Sadly considering our group consisted of former army, navy and olympic judo professionals we didnt expect to be treated so terribly. Never ever use this pub, it is outdated like the people that work there. Its quite clear that the pub is being kept alive by its positioning i.e. the river not the food, people or service. AVOID LIKE THE PLAGUE.

This weekend we canoed from Hay and we booked a table at the boat for lunch for 12 of us...On arrival we had a small carrier bag of rubbish from the morning on the river. As their was a bin outside the boat we naturally deposited it in the bin outside. The bar staff were very friendly and showed us to our table and we ordered our food and a few of us went outside to have a cigarrette. What happened next can only be described as a scene out of night of the living dead... This mad woman ( who had obviously broken off her leash) came running out of the adjoining house and flew to the bin screeching " who has put this rubbish in the bin Who has done this?" Myself and my friends sat in shock at the picnic table not daring to catch her eye in case we were turned to stone.. The next thing the mad woman dives into the bin retrieves the small bag of rubbish and launches herself at me, shoving the carrier bag of rubbish in my face asking "is it you is it you". By now there were quiet a few people outside the pub and we explained that we had put the rubbish in the bin so as not to take it into the pub littering the inside and how we did not think it was unreasonable to put the rubbish in the bin. Mad woman yelled "i'm sick of you lot coming here eating your own food and putting rubbish in the bin" we explained we were not eating our own food and booked a table but she made us take the carrier bag of rubbish back into the pub. When we stumbled back to the table embarrassed we complained as the mad woman was that rude we considered cancelling our meal. We all agreed she must be the landlady and if that is how she is running a business we would leave. We spoke to the waitress who apologised extensively stating that the mad woman is not the landlady but the CLEANER!!!! Myself and my party found this extremely hysterical given the fact it is her job to er.. um clean.. and our only crime was putting rubbish in yes you've guessed it the bin!!!! we had a fantastic meal and the food was second to none but my advice to the owners of the boat is ...GET A NEW CLEANER!.....

i was not happy with the staff, they had no idea what was in the dish that i asked them about, they simply stared at me as though i was something off another planet. The atmosphere was dead, had no energy to it at all. The food itself was good quality food and well presented. i would not recommend this pub to my fellow friends.

The Boat Inn is typical of a pub not needing to try as the camp site close by provides a captive audience of customers.

Meal was average, starter came with main course! Asked for a rare steak and came completely over cooked.

Would avoid to stop disappointment