Argus Car Hire Reviews - www.arguscarhire.com

★★★★☆
4.2 / 5
88% of users recommend this
  • Customer Service

  • Value For Money

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Argus Car Hire - www.arguscarhire.com

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Latest Reviews

★★★★★

“Quick and easy”

Written on: 19/11/2017 by halkins (1 review written)

No que excellent service… Read Full Review

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★☆☆☆☆

“Terrible service”

Written on: 19/11/2017 by Disssssgruntled (3 reviews written)

Booked car hire from Cork airport. Turned out to be miles away. The confirmation email said that I had to have license, credit card and confirmation email but on arrival they said that I needed to have a utility bill, which I didn't have, so they refused car rental. I was left stranded in the middle of nowhere plus they refused to refund the cost of the hire. After returning to the airport I went to Europcar who were very helpful and hired a car out to me with the documents that I had. Lesson… Read Full Review

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★☆☆☆☆

“Left my family stranded with no transport and no refund”

Written on: 12/11/2017 by Billymark (1 review written)

Would give them zero stars if I could for the false/misleading booking details, their failure to honour the contract agreement, refusal to refund despite breaking that written contract agreement and leaving me with no option but to cancel, and the complete and utter lack of interest or response from their customer care department. Six months later they still have not resolved or shown any interest in the issue, they never respond to my emails despite sending me regular generic emails stating… Read Full Review

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★★★★★

“Good service, best prices and conditions”

Written on: 12/11/2017 by ChandlerHumphrey420 (1 review written)

Good service, best prices and conditions, I recommend ArgusCarHire in order to get best prices and better conditions of the rental vehicles… Read Full Review

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★★★★★

“Worked like a charm”

Written on: 11/11/2017 by ReginaBenson127 (1 review written)

Booked 3 rentals for my 3 week trip in the US. The costs included CDW. Due to date change I had to change one of my bookings and cancel and rebook another. Did all of that thru the website or mobile app quite seamlessly and overall experience was great. I used my india DL for all the US rentals. The cost also included my spouse as additional driver… Read Full Review

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★★★★★

“Two thumbs up!”

Written on: 09/11/2017 by 76Willis (1 review written)

Myself, as well as friends and family always use Arguscarhire on all our trips, helping us find the most competitive prices around. Process of booking a car is simple and effective, without the need of full prepayment at time of booking. Will keep on using this booking service as we have yet to be let down!… Read Full Review

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★★★★★

“Isle of Man Visit”

Written on: 08/11/2017 by KenBanbury (1 review written)

Great service, car excellent… Read Full Review

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★★★★★

“Excellent for cost and service”

Written on: 05/11/2017 by Caseyb26 (1 review written)

Quick efficient check in and out. Any damage was already recorded.very streamlined service… Read Full Review

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★★★★★

“Almost excellent! ”

Written on: 30/10/2017

The service and car itself are very very good except one thing. The car does not have a central door lock… Read Full Review

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★★★★★

“Great Service”

Written on: 26/10/2017

Fast, efficient, and great value for money… Read Full Review

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★★★★☆

“advertised for $20 charged $24.50 per day and another...”

Written on: 21/10/2017 by Woodarddg380 (1 review written)

advertised for $20 charged $24.50 per day and another $23 at desk after l had already paid Argus the full amount… Read Full Review

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★★★★★

“always good value”

Written on: 21/10/2017 by 387Sandoval (1 review written)

Always good value though Argus. Never any issues with them directly. Would be nice to get rewarded for always using them… Read Full Review

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★☆☆☆☆

“Stole my money”

Written on: 21/10/2017

When I got to the store they said there was no reservation for me. I called the customer support and I've told me that Sixt cancelled my reservation without telling me or Argus. But this reservation was already charged in my credit card. They told me they would solve it in less than 20 working days, it's more than a month since they told me that. The case is not solved, the money was not refunded. I even asked the case manager to call me 5 times, he never did… Read Full Review

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★☆☆☆☆

“Provided much smaller car than booked with no refund”

Written on: 19/10/2017

I have used Argus car hire before and everything was fine. This summer however I booked a car from Venice airport. When we arrived at the Hertz desk, we were told they only had one car left so we had no choice but to take it. Whilst the car was a brand new mini, it was smaller than the car we had ordered and we struggled with 2 teenage boys and luggage. I complained when we returned to the UK and sought a refund of the difference between the car we received and the one that we ordered… Read Full Review

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★☆☆☆☆

“needed a credit card - was never told before i paid ”

Written on: 16/10/2017 by SimonBond13 (1 review written)

Could not hire car without a credit card, yet I could not see this warning when booking. Only after booking was this mentioned in an email that was translated from Italian to English very poorly so I was not sure if I actually needed a credit card. Secondly my father has a credit card whose details I could have given but Firefly in Venice did not have this option as they did not have a computer or the 21st century technology to allow this to happen. A credit card was only required to cover the… Read Full Review

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★☆☆☆☆

“Dodgy Argus Cost us Our Money”

Written on: 15/10/2017

We had a booking in Sicily with Argus with a smaller car hire company. We had a issue as the credit card we had they would not accept. Turned out my wife had another card they were ok with but the booking details needed to include her to accept it. The operator rang Argus to ask them to make the change on the certificate and we were all good to go. Argus refused as they said that even though we had collected the car yet the actual time was past the recorded collection time in their system so… Read Full Review

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★★★★☆

“Good service”

Written on: 14/10/2017

Very simple reservation, no problems with the pickup, car was as described. Only there was the information that the car hire would be in Terminal bit we hat to get a shuttle anyway, maybe decribe this better… Read Full Review

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★★★★★

“Efficent,professional service ”

Written on: 13/10/2017 by Louthman (1 review written)

Great service from meet and greet at arrivals,pickup and transfer to office and short wait time to process documents and geet on the road… Read Full Review

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★★★★★

“Great value for money”

Written on: 12/10/2017 by cbMcCormack432 (1 review written)

Friendly and professional staff. Great service overall from Klass Wagen !… Read Full Review

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★☆☆☆☆

“Terrible experience.”

Written on: 10/10/2017 by marianoarf (1 review written)

Terrible experience. I was not able to get my car due to not having my credit card pincode with me. The car company proceeded to cancel my reservation then. After telling Arguscar about it, they refused to refund me on the basis it is somewhere written. They have a completely misleading booking menu where it only says you need to present your card. If they dont know their own car company booking policies, then they should better not mislead their customers. First experience. Now my last… Read Full Review

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