Argus Car Hire Reviews - www.arguscarhire.com

★★★★☆
4.2 / 5
87.5% of users recommend this
  • Customer Service

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Latest Reviews

★★★★★

“Excellent hire company”

Written on: 23/09/2020 by Carlsonpf1970 (1 review written)

Easy to book and collection was great with the guy to pick us up at the airport waiting for us rather than having to wait for them, even worse having to phone and moan to get someone out. Car was good, clean and good for the job. A little under powered but otherwise it did well under a high demand and mileage. Staff at the centre also good, polite and knew what they were doing. No pushing for excess policies to be bought either. Will definitely use them again… Read Full Review

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★★★★★

“Car in Heraklion”

Written on: 14/09/2020 by Achim- (1 review written)

Cheap, stressless Car-rental in Heraklion Airport. Fasst service, Desk inside the Terminal. payless belongs? to AVIS. We get the car by AVIS… Read Full Review

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★★★★★

“very good rates”

Written on: 29/08/2020

web site is quick and easy to use and rates very good… Read Full Review

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★★★★☆

“Great speedy service”

Written on: 23/08/2020 by dkryder897 (1 review written)

Driver in airport with our names on a sign. Took us to transfer mini bus (v clean) and we were at the office in a matter of minutes. Friendly staff in the office. Speedy and on the road withun about 15 mins. Was concerned pickup wasnt in the airport when booking but price was so good went for it. Its so close to the airport it wasnt a problem… Read Full Review

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★★★★☆

“Easy Transfer, Good Service but quality of car not as good”

Written on: 11/08/2020 by steviegmorris (1 review written)

I have booked a car with these before and will continue to do so. The service is excellent, very smooth pick up at airport and car was ready. However on this occasion the car was quite old and had lots of scratches and bumps. The main reason for my poorer rating is that the air conditioning was very weak and did not function properly during the 3 weeks we had the car - it could not cope with the hot weather and was disappointing. Drop off was very easy, efficient service and transfer back to… Read Full Review

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★★★★★

“Smooth process. Nice cars. Friendly staff”

Written on: 05/08/2020 by axWalker369 (1 review written)

Very happy with the service. At the start I got focus but someone spilled some petrol in the boot and we could smell it when driving. I phone express and they've delivered i30 for exchange within 2hrs, even if I was 200miles away from picking up location. When I dropped off the car on the airport, I just parked up, left keys in the car and sent them a message where the car is. Overall good experience… Read Full Review

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★★★★☆

“Budget preferred supplier however can be letdown with car”

Written on: 30/07/2020 by lqForsyth362 (1 review written)

I like using Budget as they are usually pretty efficient however sometimes the car given can be a let down and don’t realise until we are well away from the airport. I would say that it can also be difficult to find a member of staff at the car hire office and for returns. I like to ensure that I check the car out before leaving and when dropping it off again should there be any issues.- sometimes it’s impossible to find a Budget staff member I would like to know exactly what type of… Read Full Review

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★☆☆☆☆

“I Lost a lot of money with ArgusCarHire”

Written on: 15/07/2020 by Marcomurra (1 review written)

On their website ArgusCarHire states: “hire a car with confidence”. Now believe me the last thing you can do is to trust this company. I had a terrible experience with them this summer 2020 and I lost a lot of my money (around 1000 euro) due to their poor management. Now I will tell you what happened and what my recommendation to avoid my hard landing. I booked a car for Cagliari in Sardegna for me and my family for our vacation on ArgusCarHire website. So far so good they do have good… Read Full Review

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★☆☆☆☆

“I paid for a prestige car and was given a standard car”

Written on: 08/07/2020

I am struggling to find a hire car company that doesn't screw me around at the start of my holidays. I had a recent issue with Europcar (booked through Argus Car Rental) in Jan/Feb 2020 when I visited the UK from Oz; A family member died on 25th December 2019 in the UK. We were required to return to the UK for the funeral in January. Knowing that we were attending a burial funeral, I rented a prestige car that could be used to convey our family to the funeral as part of the precession, hence… Read Full Review

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★☆☆☆☆

“Very Bad service DO NOT USE”

Written on: 16/02/2020 by jumpnow (1 review written)

Very bad service do not use! We reserved and paid for a car rent in ARGUS in October. We have arrived to our destination, on 26th of December evening, But there the car rental office was closed, there was no car, and there was no help$ The customer service said on the phone you can send a complain email, you can rent a car from a different company or go back the next morning to your car... We contacted the car rental company at the morning, and they said There was no car booked, their… Read Full Review

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★☆☆☆☆

“Bad, bad service. It’s dangerous”

Written on: 30/01/2020 by carloscastilhojr. (1 review written)

Dont use Argus car Hire. Dont use Fox Rental. If You love your life, dont do this. Argus snd Fox the worst choices for your vacations. Bad Rental car : Fox Bad Rental site: Argus car Hire … Read Full Review

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★☆☆☆☆

“DO NOT USE IF YOU HAVE ANY POINTS!”

Written on: 21/01/2020 by Lilah294 (1 review written)

DO NOT USE IF YOU HAVE ANY POINTS! This email to them further to our nightmare Good morning Shauna We had the following problem – Upon arriving into Heathrow we took a shuttle to the desk at the Holiday Inn to pick up our car – immediately they were on the phone to DVLA and did a license check – this I have never encountered. They saw the 6 points on my license for an expired insurance policy I didn’t spot and got fined with points and then refused to rent us the car as their… Read Full Review

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★☆☆☆☆

“BE CAREFULL”

Written on: 09/12/2019 by Hilloq417 (1 review written)

Good morning, Not taking this car rental company, the prices were attractive, I also bought a separate insurance with AXA that covered a possible franchise that could charge you for damages, from the car company itself. It is a rental company that lacks an office at the airports and a driver comes to deliver the vehicle, they give it to you in a hurry, at night and without checking anything. The surprise is when they tell you that they are going to charge the franchise for the damages caused… Read Full Review

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★☆☆☆☆

“Avoid & go to a more credible & easy to contact company !!”

Written on: 29/11/2019 by dimipar (1 review written)

A month ago I had booked a car for 4 days. Due to sickness arrived 3,5 hs late to pick up the car from the airport. The provider (Hertz) said they didn't have car available anymore and we should contact our agent (Arguscarhire) to resolve and get our money back. There was no phone number to call Arguscarhire and find alternative and only way to communicate was via online chat. I did that and was on the chat with them over 15 minutes trying to get a solution. I asked the employee if he could… Read Full Review

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★☆☆☆☆

“Terrible experience”

Written on: 15/11/2019 by brearleys (1 review written)

Awful experience. I hired a car from Goldcar through Argus in Italy in Sept. When we arrived at the car rental counter I was told they couldnt let me have the car because I have an old fashioned driving license without a photo. The confirmatory emailfrom Argus hadn't mentioned this as an issue. I then had to spend £500 hiring a car from Avis. Goldcar said they hadn't received my payment from Argus so when I got back to the UK I asked for a refund. They have refused saying it was in the terms… Read Full Review

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★★★★☆

“Easy Process”

Written on: 29/10/2019 by Nala1504 (1 review written)

I would use Argus again to search for a car hire but I would not again select Hertz as our car provider. The car we received had a very loud exhaust like there was a hole in it and the car would violently shake when we reached 100km/ph which at only 60mph is a problem with the car! The Argus website was easy to use and quick to book, the confirmation emails and vouchers also came straight through … Read Full Review

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★☆☆☆☆

“Terrible Company - Avoid at all Costs”

Written on: 28/10/2019 by RichardOrtyl (1 review written)

Terrible Company Avoid at all costs. Booked a car at Gatwick Airport and the hire office was in Crawley and took me 1hr 30 mins to get there as I had to wait for a bus that then made multiple stops. Got to the office which was just a seedy room in a run down hotel and was refused the rental as needed to provide two forms of address ID which was not in the booking email. Staff couldnt care less. Heard the staff arguing with another customer about an excess charge for fuel. Made a complaint… Read Full Review

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★★★★★

“stress free”

Written on: 20/10/2019 by tstokes (1 review written)

Easy pick up at airport was stress free I was lucky no queue got car quite quick...have already recommended and would definitely use again would highly recommend… Read Full Review

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★★★★★

“Argus great Gold car not so good ”

Written on: 17/10/2019 by Kyraw1979 (1 review written)

Car not so clean had to wait 30 minutes or more hard sell of there insurance I had to pay more local taxes after I payed upfront when I ordered the car… Read Full Review

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★★★★★

“It works fine”

Written on: 07/10/2019 by Brown488 (1 review written)

Good price and selection of cars. Easy booking & payment process. Good information and supportive emails. We then received the car for second time in two years from GeenMotion and all went well. We have trust in this company, which is very important for careless vacations. The car was spacious for 4 adults with luggage (VW Caddy). We were fine with the fact that it was a bit ragged car (113000km on the clock) as road conditions on Crete are not the best. It took us virtually everywhere. Will… Read Full Review

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