RentalCars.com Reviews - www.rentalcars.com

★★★★☆
4.0 / 5
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Latest Reviews

★☆☆☆☆

“Hidden and fees, better to rent from car company...”

Written on: 12/07/2018 by Jhonbysweden (1 review written)

Hidden and fees, better to rent from car company direct you still need to pay their insurance!… Read Full Review

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★★★★☆

“Easy,accesible and fast.”

Written on: 01/07/2018 by Camillaborgholmsweden (1 review written)

Third time renting through Rentalcars , works very well. Easy to book, all info that you need. Good cars, very happy so far...accessible near terminal… Read Full Review

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★☆☆☆☆

“NOT TO BE TRUSTED”

Written on: 29/06/2018 by 1978Ramos (1 review written)

HIRED A CAR FROM GRAN CANARIA AIRPORT TOOK FULL COVER INSRANCE OUT ONLY TO BE TOLD BY HERZ THAT THE INSURANCE I HAD DID NOT COVER ME FOR ACCIDENTAL DAMAGE TOLD ME THAT I WAS GETTING A NEW CAR TURNED OUT THAT IT HAD 18K ON THE CLOCK AND WANTED SERVICING THERE WAS DAMAGE ON THE CAR WHICH WAS NOT RECORDED 1200 EURO TAKEN AS A DEPOIST WHICH HAS YET TO BE TAKEN OFF MY CREDIT CARD THIS IS 4 WEEKS AFTER GIVING IT BACK DONT USE THEM CANT GET ANY RESPONCE FROM THEM … Read Full Review

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★☆☆☆☆

“DO NOT USE IF YOU LIVE IN AUSTRALIA”

Written on: 24/06/2018 by CHARLIE83 (1 review written)

Firstly, when your payment is processed, unbeknown to me, I was charged a foreign conversion fee on my credit card as I now believe the company is UK based. This is probably illegal but I'm sure there will be some loophole this company has used to get around it. Secondly, I just called the company to try and amend my booking and I got transferred to someone who can hardly speak English and could not do the transaction for me. I have done it online myself (all I needed was to bring forward the… Read Full Review

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★★★☆☆

“Communication”

Written on: 06/06/2018

I found booking and value for money excellent and included full excess cover, but when I realized I already had excess cover with my travel insurance, I sent a couple of emails to cancel the cover, without a single reply. When you are on the other side of the world, communication is very important… Read Full Review

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★☆☆☆☆

“There are wrong information ”

Written on: 05/06/2018 by odKnight177 (1 review written)

According to the web site of global rent car, there are no branch at Munich central station not no one answer through phon call through general information counter by Munich Visitor office near the station even air port branch of so called General Rent Car office… Read Full Review

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★★☆☆☆

“Allways change booking to smaller or vehicle not wanted .”

Written on: 05/06/2018

when using easy car it seems to impossible for them to provide the vehicle advertised it is always replaced by cheaper down market model… Read Full Review

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★★★☆☆

“Amendment charges”

Written on: 27/05/2018 by 107Simpson (1 review written)

Charges for changing the car after I just booked it are too high! Please amend! … Read Full Review

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★☆☆☆☆

“When you order the car they give it cheap, then they...”

Written on: 24/05/2018 by 93Doherty (1 review written)

When you order the car they give it cheap, then they ask you if you want full insurance which for 10 days l paid 110 ? Approx. Then when l picked the car up from firefly at airport they then said l had to pay 156 full insurance r leave my debit card open so if the slightest scratch on the car they would take off up to 1,500 euros. When l told them l was already insured they told me it was nothing to do with them. I then got the number of car rental and told them l did not want insurance and… Read Full Review

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★★★★★

“Easy to book and use”

Written on: 23/05/2018 by Stanleyp92 (1 review written)

Great help when booking and changing, Easy to do, because of flights changes, and no extra charges. I use this service for 5 years and always get a good experience … Read Full Review

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★☆☆☆☆

“They charge cancellations, alot!”

Written on: 16/05/2018 by Ritchie241 (1 review written)

With my big disappointment I found out you charge cancellations, and quite highly as well. This is NOT showing on your website, or else is showing is a very disguised way to deceive your customers. On this booking I can see 50 EUro cancellation fee (more than 4 months before the pickup), which wasn't presented to me at the moment of booking. Free cancellation in my world means FREE. If you say *except deposits, then you should NOT show FREE! that's cheating. … Read Full Review

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★☆☆☆☆

“hidden information. ”

Written on: 13/05/2018 by Abdielj109 (1 review written)

I ordered Mazda 2 by Budget. I tried to put different drop off destination but the website did not allow. so I had to change the order after it was done and emailed to me. I was then asked to pay an extra ~20 US$ for this change. just upon signing I had to acknowledge the addition of another 200 Eu !!!… Read Full Review

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★★★★★

“recommending rentalcars.com car hire”

Written on: 10/05/2018 by Lexie1960 (1 review written)

i recommend the services given by website of rentalcars.com. there sevice is fast and knowledeble. highly recommended service. shimon tzur-israel… Read Full Review

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★★★☆☆

“Bad Contact Us”

Written on: 09/05/2018 by HadleyKennedy166 (1 review written)

So 2 days before my trip I was informed by email that our car is not available. I have paid some of the fee as deposit yet the car was suddenly unavailable ? The email states if any trouble , simply reply to email. Yet the only provided email is a  no_reply address. As an international customer from other countries, calling may not be the most efficient. The email contact is not easily accessible on the website or anywhere… Read Full Review

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★★☆☆☆

“Sito web da migliorare molto/web site to be improved a lot”

Written on: 19/04/2018 by arsantafe (1 review written)

La prima volta che ho prenotato non ho trovato come aggiungere un navigatore. Inoltre mi è stata addebitata la assicurazione "protezione completa anche se non l'avevo chiesta. Il sito web lascia margine a questi errori. First time that I have reserved, I could not to find how to add an extra as the navigator gps. In addition, with my sorprise, I have been charged with the full insurance that I had not requested. The web site design give too much space to this kind of errors… Read Full Review

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★★☆☆☆

“It cost more for me to book the same car for 2 less days”

Written on: 18/04/2018 by 1979Neville (1 review written)

It cost more for me to book the same car for 2 less days. Also, I am unsure if I will get a refund for the 2 extra days of insurance I initially paid for. … Read Full Review

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★★☆☆☆

“Why imposing prices in pounds?”

Written on: 14/04/2018 by Fuller422 (1 review written)

Why imposing prices in pounds?… Read Full Review

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★☆☆☆☆

“Misrepresentation”

Written on: 03/04/2018 by Willemvanzyl (1 review written)

Rentalcars.com allowed the whole booking to proceed with a different drop-off location, but then surreptitiously completed the transaction with the drop-off at the same location as the pick-up. What a nuisance i.t.o. extra time and cost to correct the booking!… Read Full Review

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★★★★★

“Keep up the good service”

Written on: 15/03/2018 by benmarome (1 review written)

It was easy and clear instruction to go through the order… Read Full Review

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★☆☆☆☆

“carrentals.com unclear on their zero acces insurance...”

Written on: 04/03/2018 by Rentalcars123 (1 review written)

It is very difficult to contact Rentalcars.com after confirmed booking to resolve issues or either cancel or amendments. Carrental.com are not clear on certain Insurance policy which offer ZERO excess as i found out the hard way i.e it is only applicable for residents of australia hidden in very fine prints. However, I had already booked with ZERO access, I e-mail them and found out that i do not qualify because i am non-Australia resident and their e mail back to me has confirmed that. Why… Read Full Review

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