Hoseasons, St Ives Holiday Village

ST IVES HOLIDAY VILLAGE (HOESASONS)DIRTY CHALET,SLUGS IN THE BATHROOM,FLIES EVERYWHERE,SMELLY FURNITURE AND BEDDING,FOOD ON THE PLATES FROM PREVIOUS OCCUPANT. SWIMMING POOL OUT DATED, LIFEGAURDS UNRELIABLE(OUTSIDE HAVING A SMOKE).CLUBHOUSE OUTDATED,STAFF ARE A JOKE!.FEEL ROBBED BEST PART OF A £1,000. MY CAT STAYED IN BETTER DIGS THAN ME.DO HOESEASONS CHECK THESE PLACES OUT BEFORE THEY RECOMMEND THEM, I DONT THINK SO. I STAYED IN THE WOODLAND GOLD, TOP OF THE RANGE HOVEL!.TRYED TO MAKE THE BEST OF IT BUT GAVE UP AND WENT HOME TWO DAYS EARLY.

Complete frauders!!!! wouldnt recomend to anyone they tried to fob my family off with a bronze when we paid for a gold!! was dirty, holes in the sheds yes SHEDs mouldy stagnent smells... ....

They say they have had refurbs NO!!!....

The dept Manager admitted that they get this alot!!!...!!!!!

We stayed from 10-17th April in a Silver Chalet and had a fantastic holiday. The chalet was tidy and clean (although a spring clean would be nice if i am to be picky!)and the bedding was crisp, clean and looked & felt new. Kitchen was usable however a baking tray would have been nice. Bathroom was nice for kids as had bath and shower was powerful and hot. There was no damp smell and the heating was powerful with 2 heaters.. Overall the accommodation was suitable and usable for 1 week for a family of 5. As you walk around the park it is clear some accommodation are being updated and the grounds were looking lovely with flower beds being planted whilst we were there. The park was clean with no rubbish laying around. We used the swimming pool most days and found it clean and tidy although a little cold with the doors open. The slide was good for little ones however a height restriction was imposed on our last day so no one below 132cm could use it. Pool open 10am-12 noon and 2-6pm. Changing rooms basic but usable. The shop was good for basics although a little pricey and had strange opening times. The amusements we did not use but they seemed very popular. Childrens outside play area was lovely. Bar food was basic but ok and the free games with kids meals were a nice touch. The club house was large, clean and full most nights. The ladies toilets need renovating ASAP. Baby changing was through the restaurant which must be annoying for diners and was set very high on the wall. Foxy club for kids was FANTASTIC, Games 6-7PM then adult and kids bingo combined 7-8pm followed by another hour of Foxy show time and party dances. The 4 entertainers were great with the kids and no two nights were the same. We did not stay for t he adult entertainment so cannot comment. The staff were friendly and helpful - my daughter fell over and cut her knee and a passing staff member came over to offer his assistance and check she was ok. My two older children age 4 and 7 in their words "HAD THE BEST HOLIDAY EVER" We booked through Hoeseasons and their brochure lists the accommodation as it is - Gold, Silver or Bronze Chalets, however check the John Fowler website and they are honest with regard to the accommodation state, they give more detail for you to know what to expect and their prices reflect this. Overall we had a fantastic holiday at a great park in a lovely setting and location for a bargain price. We will be going back and would recommend. This park has had a lot of negative reviews and I was very worried before we arrived as we booked and paid before reading the reviews, from our stay it is clear they are listening as they were working on updating the park and accomodations. Give it ago, just dont expect the ritz when you pay peanuts. Thanks for a great holiday.

Dreadful.The John Fowler (Hoseasons) St Ives Holiday camp. We got there late on the Monday night for a four day stay. Normally we go abroad but thought to try out a Uk holiday this time. After a 6 hour drive we finally arrived at this camp 8pm'ish. Nobody there to greet you, we found out where to go by asking some people heading back to their own chalet. They wished us "good luck" which should have been an omen.

The first chalet we were given stank of mould, tabacco, animal. Not good if you are an asthmatic! It was freezing the hot air heater in one of the bedrooms didn't work.There was a plug in electric heater in the sitting room. The TV didn't had poor or no reception.The bed covers were old, paper thin and not very clean. There were flies around. You wouldn't want to sit on the little sofa it was so smelly and dirty and the carpets...well!So we left the same night and stayed at a bed and breakfast.The pictures on the website are a con. I can't tell you how dissapointed we were. I can live with basic but not filth. I wouldn't let my dog spend a night in this hovel of a so called chalet. Also I noticed the pool was shut.