Woolwich Mortgages Reviews - www.woolwich.co.uk

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★★★★★

“Really excellent!”

Written on: 03/02/2017 by MackenzieLarkin119 (1 review written)

I rarely post reviews but read so many negative ones about Woolwich/Barclays that I felt it was appropriate to show that they can get it right! AIP on 11th January, formal application (3 hours in branch with mortgage advisor!!) 26th Jan, Valuation instructed 30th Jan, Valuation carried out 2nd Feb by esurv , Offer emailed to me 3rd Feb! Had excellent comms from the mortgage advisor - the track-it system is very patchy though - that could be far better. Highly recommended! … Read Full Review

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★★★★★

“Excellent ”

Written on: 04/07/2016

From submitting my application on the 15th June to getting my mortgage offer On 28th June .... 13 days in total from application to offer!!!! Excellent service , kept Upto date with everything via txt or the track it service.... Valuation done on the 27th had my offer on the 28th. Now just waiting on completion date . Help to buy mortgage with 5% deposit… Read Full Review

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★★★★★

“Excellent mortgage options & a smooth process”

Written on: 23/06/2016 by amirfk (3 reviews written)

We have finally managed through a broker to take out the best mortgage possible from Barclays / Woolwich at a very competitive rate. The journey was absolutely perfect as I was kept informed about the progress and finally completed today. Thank you Barclays for helping us buy our dream home. Fantastic service!!… Read Full Review

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★★★★★

“Very smooth. ”

Written on: 13/03/2016 by Amiyah492 (1 review written)

Having read the reviews on here after applying to Barclays I was really concerned about the whole process. However I've had a great experience with them to be fair. I applied over the phone and have just been approved with the mortgage offer in the post. All done and dusted within 14 days. Perhaps I've just been lucky. I made sure all finances were tidy and in order before applying and checked my credit score, which was 999 out of 999 with experian. Feel really sorry for all you guys who've… Read Full Review

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★★★★★

“Experience not as other Reviews”

Written on: 05/11/2015 by roggyman (1 review written)

OK, I have read many reviews and have suffered sleepless nights due to the worry they bring, Woolwich seem like a bunch, based on this website.......... However (luckily ?) our experience has been completely different and in fact enjoyable, efficient and fantastic if I'm honest. We set up an appointment 5 weeks ago IN BRANCH, did our own research on rates, credit files and how much LTV we though was right for us (ie keep a fair chunk of savings rather than put all down as deposit). My credit… Read Full Review

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★★★★★

“Excellent Customer Service ”

Written on: 01/02/2015 by Alivia377 (1 review written)

I have banked with Barclays for a few years and decided to give them ago for my mortgage application rather than go for a broker. I was worried after reading the reviews, however I have found I have received outstanding service. The in branch advisors were polite, courteous and always on hand if I had any questions or needed advice. I found the Barclays track it system useful to see the stage of my application and felt I was well informed through the process. I even had a courtesy call after… Read Full Review

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★★★★★

“Outstanding Service and Speed”

Written on: 23/09/2014 by bagwell2588 (2 reviews written)

Having been let down quite severely by Nationwide Mortgages, our broker was able to find us a better deal through Woolwich (things happen for a reason as they say…). Firstly, Woolwich accept scanned documentation which was perfect for us as we work full time. We were able to submit document via email to our broker who received verification from Woolwich almost immediately. We were also provided with a login to Barclays online “Track It” system where we could see the status of our… Read Full Review

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★★★★★

“Fast Service through Barclays Mortgage Advisor”

Written on: 15/05/2014 by Reillyul401 (1 review written)

We had our offer accepted on a house, rang Barclays to make appointment to see someone in branch as we didn't want to chance applying over the phone. Waiting time for an appointment was 2-3 weeks due to the recent MMR changes but they searched our whole area and found a branch that had a slot free in just over a week. Appointment took about 1h 40mins to do full mortgage application, we did go prepared though with all documentation asked for. We got a decision straightaway from their computer… Read Full Review

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★★★★★

“Excellent Service”

Written on: 03/04/2014 by TheKat (1 review written)

Having applied for mortgage on 7 march,everything was done and dusted within 3 weeks of application,from valuation to releasing of funds !!!!!! we now have moving date of 4 april..... thank you Woolwich for super efficient service........FIRST CLASS… Read Full Review

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★★★★★

“Great Service!”

Written on: 31/12/2013 by NTD14 (1 review written)

When I first visited this website after selecting Woolwich as our preferred lender to buy our dream house, my heart started sinking even before the process had started. Ours was a complex mortgage due to another property we own, we didn't have a lot of choice despite a decent deposit and our existing lender(on the other property) really messed us about by initially agreeing to lend us the money and later refusing to do so after we had put the offer in. So, I was really stressed out after… Read Full Review

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Bagwell2588's Response to NTD14's Review

Written on: 12/08/2014

Hi. This is good to hear - I have just had the same thought as am now going with the Woolwich after being badly let down by Nationwide. I will post a review either way if all goes well!

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★★★★★

“excellent service”

Written on: 21/12/2013

I have recently returned to having my mortgage with Woolwich after leaving because of independant financial advice. The mortgage process was quick and easy on the phone and the offer letter came through within a fortnight - and mine is not a standard application and i have struggled in the past. My advisor was in regular contact by email and phone. I cannot fault the service i have had. Thanks Woolwich… Read Full Review

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★★★★★

“A Positive Experience”

Written on: 15/11/2013 by KSDOC (1 review written)

I don't normally write reviews but I think that its is important to highlight positive experiences and give credit where it's due. I had an offer accepted on 23 July and as a longstanding Barclay's customer decided to apply for a loyalty mortgage. I called Barclays/Woolwich and was put through to a mortgage advisor (locally based)who made an appointment to call me back the next day to go through the application. This duly occurred and the call lasted about 90 minutes. Instructions were clear… Read Full Review

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Joshkerr's Response to KSDOC's Review

Written on: 09/12/2013

Hello

I am a researcher working for ITN productions. We are currently looking for people who have a mortgage with Woolwich for the new television advert that they are doing. It would be great to have a chat with you.

Please email me on [email protected]

Many thanks

Joshua Kerr
Researcher
ITN Productions

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★★★★★

“Great service throughout.. maybe I'm lucky?”

Written on: 08/02/2013

I made my mortgage application in store last Monday (28th Jan) - I received a text 2 days later to advise that the survey had been booked and would take place on the following Monday (one week after application), this took place and I received the results the following day. It is now Thursday 4th Feb and I have my mortgage offer and a copy is with the solicitor. I was kept informed of the proceedings all the way through. Happy Woolwich customer :-)… Read Full Review

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Julia7889's Comment

Written on: 13/03/2013

it is because they want your custom. once they have it - APPALLING

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★★★★★

“Quick highly recommended ”

Written on: 07/01/2013 by HappyM23 (1 review written)

All I can say after all the bad reviews about Barclays and Woolwich mortgages is that our broker was fantastic 85% loan to value done in less than 2 weeks on newbuild hopefully be moving in early February, mortgage offer in writing really quick really happy with everything well done Woolwich. Highly recommended after useless Santahder and Nationwide!!… Read Full Review

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★★★★★

“I have found woolwich very good to deal with. I...”

Written on: 05/02/2011

I have found woolwich very good to deal with. I applied 27th Jan, Valuation instrcted on 28th, offer sent on 4th Feb. I was on fast track so its quite fast. I found the call centre very helpful when chasing my progress… Read Full Review

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★★★★★

“My lifetime tracker mortgage from Woolwich is one of...”

Written on: 22/01/2011 by onil (3 reviews written)

My lifetime tracker mortgage from Woolwich is one of the best financial decisions I ever made. Base + 0.19% - fantastic… Read Full Review

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Guest's Response to onil's Review

Written on: 10/10/2011

Blimey and i thought i`d done well with base + 0.29%
well done.

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Sarah3B's reply to Guest's Comment

Written on: 02/01/2013

I also got that 0.19% rate back in 2006/7, but wait till you need to deal with them again. The are a nightmare and they cost me a lots of wasted time and money - said we could up our mortgage to move, then after paying out over £350 for HIP, as well as tons of money, time and effort to get the house looking good enough to sale, plus 17 time consuming viewings - when we wanted to go through with the borrowing, they turned us down! Not even a reason given. Hate them and would never recommend them to anyone.

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★★★★★

“Excellent service. I was very worried after I began...”

Written on: 03/08/2010

Excellent service. I was very worried after I began the process and THEN read the reviews. I needed a quick re-mortgage and I am pleased to say that from start to finish it took 4 weeks. They even chased me for my replys to paperwork. I would recommend them to anybody… Read Full Review

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★★★★★

“It took me 12 workings days to obtain an offer from...”

Written on: 05/05/2010

It took me 12 workings days to obtain an offer from Woolwich for the sum of £245000, and have had in the main a positive experience. The call centre seems a little impersonal but in the main efficient (Chennai based), not mumbai as stated in another review. They did lose my bank statements and most recent payslip but upon my adviser faxing it again they processed them and the offer was made within 48 hours. My advice is to call them daily, I did receive one call back from them after requesting… Read Full Review

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