Currys Reviews - www.currys.co.uk

Click here if this is your business
★☆☆☆☆
1.4 / 5
12% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Currys - www.currys.co.uk - Ask a question now

Media Gallery for Currys - www.currys.co.uk

Currys - www.currys.co.uk
Currys - www.currys.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Showing only reviews written:

Within the last 6 months
(cancel refinement)
★☆☆☆☆

“POOOOOOOOOOOOR CUSTOMER SERVICE AGAIN !!!!!”

Written on: 02/12/2017 by Djgoose (1 review written)

I ordered a tv last week 26/11/17 and set a delivery/installation for today Saturday 2nd Dec. I have waited in allllllllllllllllllllll day to be told the appointment had NOT been booked ( after waiting on the phone for over 30 mins ) even though the salesperson booked it in front of me. What an absolute joke, this happened before with poor customer service and kids or very weak team players that just want to work there because they have to or so they can just get staff discount !!!!. Get a grip… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Never purchase from Currys”

Written on: 25/11/2017 by Camryn449 (1 review written)

Purchased a laptop on line 2 weeks ago arrived next day but wrong product supplied. Phoned up they kept arguing they had sent me the right item but as it was red and not white it clearly wasn't - White on order form, white on website. Arranged collection and delivery of correct item. Several days and phone calls later new product on way delivery day agreed waited in no delivery checked couriers website says returned to Currys. Phoned Currys who said has sent 2 in error and 1 was going back to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Absolute disgrace! ”

Written on: 20/11/2017 by Staceyabrahams (1 review written)

I made a purchase from instore on Friday spending a significant £2500.00 and an EXTRA £20 for delivery! My delivery was supposed to be here yesterday (Sunday) between 11.30am and 3.30pm however, it never arrived despite me paying for this delivery day. We waited in all day which was an inconvenience after 3.30pm as we missed a very important prior engagement. I contacted the knowhow team at approx 4.40pm and after being on hold for over half an hour I finally got through to a team… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Nightmare/Horror”

Written on: 16/11/2017 by RohanStack (1 review written)

Hi. I do alot of shopping online but for a new washing machine I decided to go in-store at Currys. I saw a nice display Samsung that was on offer. Paid for it and saw it bubble wrapped in front of me. All set for delivery on Monday. BUT come Monday had a call from transport to say go back in-store as the item wasn't in stock to pick up...? Drove all the way back to Currys who said the item has been collected by Transport on Saturday i.e. 2 days before delivery. Now the item is 'lost', my money… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“no aftercare”

Written on: 27/10/2017 by pcgenius (1 review written)

induction hob went bang. rang the number on aftercare receipt. sent engineer week later. After he left it didnt work. Rang engineers again sent another week later. Wrong mother board fitted. waited another week for 3rd enginneeer. 2 days later it went wrong again. Went twice to curry shop and each time told to wait 72 hrs for a write off code. NO CODE ARRIVED. Went back to shop to tell them the call centres say theres no recored call from them even though the phone states all calls recorded… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Left a 94 year old woman without a cooker”

Written on: 25/10/2017 by Billyz241 (1 review written)

I took my Mother into Currys on 16th October, 2017 to buy a new upright gas cooker, as hers had broken down. She found one and ordered it with installation. We were given a date of 23rd October for delivery and install. Mum waited all day on the 23rd, got up really early 6am, was worried about making any dinner in case she was eating when they arrived. No Show, no phone call. When I phoned, got all the apologies and was promised it would be there on 25th between 7am and 11am, and guess what… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Frustrating Experience”

Written on: 02/10/2017 by Potter81 (1 review written)

Exceptionally frustrating experience. Ordered bluetooth speaker online on the Sunday. Received confirmation of order. Even received email saying preparing for dispatch on Monday. Only to get email 2 days later saying no stock and the stock would not be replenished. Apparently there is some clause in their terms and conditions saying this is okay though. Refund processed 8 days later. When I looked online it showed stock in store up north. I asked if they would transfer the stock to my local… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Resolving a problem”

Written on: 05/08/2017 by maltwhiskyman (2 reviews written)

Purchased a washing machine, not from my local branch,that was delivered as promised. Got it all plumbed in and connected did a trial programme and it was fine. The next day tried to do a full wash and it would not start. Checked the plug and it seemed OK but I put in a fresh fuse just in case. Tried again and it worked without trouble. The following day tried to run another problem and it wouldn't work. Contacted the manufacture and they offered to send an engineer out but not until next… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Never buy anything from currys”

Written on: 18/07/2017 by 300Lawson (1 review written)

Had to pick up a JVC Television from Currys on Father Christmas advice, went Wrong last week, only to be told couldn't be fixed as dropped!!!!!!!!! Well I can assure you the Televison Was Not Dropped , how do I Know the Television was not dropped in Transet!!!!!!!!! Would never buy Any think !!!!! From Currys Again As After Care Customer Serviice Is Crap!!!!! Don't Know What Father Christmas would Think. Daughter Very Disappointed !!!! To think Father Christmas would Give Her A Faullty… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview