Currys Reviews - www.currys.co.uk

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★☆☆☆☆
1.4 / 5
12% of users recommend this
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★☆☆☆☆

“POOOOOOOOOOOOR CUSTOMER SERVICE AGAIN !!!!!”

Written on: 02/12/2017 by Djgoose (1 review written)

I ordered a tv last week 26/11/17 and set a delivery/installation for today Saturday 2nd Dec. I have waited in allllllllllllllllllllll day to be told the appointment had NOT been booked ( after waiting on the phone for over 30 mins ) even though the salesperson booked it in front of me. What an absolute joke, this happened before with poor customer service and kids or very weak team players that just want to work there because they have to or so they can just get staff discount !!!!. Get a grip… Read Full Review

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★☆☆☆☆

“Never purchase from Currys”

Written on: 25/11/2017 by Camryn449 (1 review written)

Purchased a laptop on line 2 weeks ago arrived next day but wrong product supplied. Phoned up they kept arguing they had sent me the right item but as it was red and not white it clearly wasn't - White on order form, white on website. Arranged collection and delivery of correct item. Several days and phone calls later new product on way delivery day agreed waited in no delivery checked couriers website says returned to Currys. Phoned Currys who said has sent 2 in error and 1 was going back to… Read Full Review

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★☆☆☆☆

“Absolute disgrace! ”

Written on: 20/11/2017 by Staceyabrahams (1 review written)

I made a purchase from instore on Friday spending a significant £2500.00 and an EXTRA £20 for delivery! My delivery was supposed to be here yesterday (Sunday) between 11.30am and 3.30pm however, it never arrived despite me paying for this delivery day. We waited in all day which was an inconvenience after 3.30pm as we missed a very important prior engagement. I contacted the knowhow team at approx 4.40pm and after being on hold for over half an hour I finally got through to a team… Read Full Review

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★☆☆☆☆

“Nightmare/Horror”

Written on: 16/11/2017 by RohanStack (1 review written)

Hi. I do alot of shopping online but for a new washing machine I decided to go in-store at Currys. I saw a nice display Samsung that was on offer. Paid for it and saw it bubble wrapped in front of me. All set for delivery on Monday. BUT come Monday had a call from transport to say go back in-store as the item wasn't in stock to pick up...? Drove all the way back to Currys who said the item has been collected by Transport on Saturday i.e. 2 days before delivery. Now the item is 'lost', my money… Read Full Review

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