Currys Reviews - www.currys.co.uk

Click here if this is your business
★☆☆☆☆
1.5 / 5
13% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Currys - www.currys.co.uk - Ask a question now

Media Gallery for Currys - www.currys.co.uk

Currys - www.currys.co.uk
Currys - www.currys.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Currys - Negligent sale of services”

Written on: 04/06/2019 by EmilyCurran76 (1 review written)

I purchased an oven from Currys (online) and chose to add the following service for £15: 'Remove and recycle your old appliance To save you the hassle, when we deliver we can take away and recycle your old appliance, along with any packaging your new one comes in. Just add Let’s recycle on the Basket page, charge applies.' The bottom of my invoice also stated: 'What will be done for you? We’ll unpack your product and dispose of the packaging for you. Before we leave, we'll make sure… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“What a waste of time”

Written on: 25/03/2019 by eddduck1948 (44 reviews written)

Tried to change my email address... impossible to get on any of the customer pages - just went to an advert screen...ALSO no 10% discount was not shown on the PAY screen so I aborted the purchase… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Shocking. Truly shocking and no remorse”

Written on: 01/03/2019 by DavidEastSussex (3 reviews written)

Shocking experience. I wouldn’t even give one star but that’s the minimum. Failed delivery to my mid 80’s mother in law of a TV we bought for her. She waited in 7 hours initially for a delivery that never showed. Not once did Currys/ Team Know How ring us to advise. When I rang the customer service number and eventually got through to the agent they couldn’t wait to get off the phone because it was by then 8 o’clock and she wanted to go home. The agent bad mouthed me to her line… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“Uninterested staff at Luton store”

Written on: 21/02/2019 by ronakahmed (2 reviews written)

We went into the Luton Currys store in am attempt to not buy online. Found a vacuum cleaner we wanted but couldn't find staff available to obtain one from the stock room as there wasn't a boxed one around. I went to queue at the tills with a photograph of the item and the wife hung around the vacuum cleaner hoping to catch a staff member. There were staff stationed in other areas but refused to help. The item wasn't in stock according to the uninterested till operater. I found it not… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★☆☆

“False picture”

Written on: 14/12/2018 by odonnell78 (2 reviews written)

RUSSELL HOBBS Illuminating 21603 Jug Kettle - Copper Product code: 243421 On description picture shows it illuminates blue all over when boiling but it does not. There is a blue light that goes around the bottom, the only time you will see it all illuminated blue is if your in the pitch black,which I usually put light on when I go into kitchen. The staff in the first branch I went to was not helpful looked my interested in talking to each other and making roll ups said they would reserve… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 1
★☆☆☆☆

“Unbelieveable”

Written on: 21/10/2018 by DavisCook1980 (1 review written)

When purchasing my washing machine no problems when coming to install and take other machine away boy do they make it hard work after three attempts to come and actually fit it meaning having to take time of work and phone calls to know-how and repaid a visit to currys who were very unhelpful and just don't want to know your problems. I wouldn't recommend them which is a shame as we don't have much choice where I live. I was told on the phone to ask for installing money back as a good will… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Worst Customer services ever experienced!”

Written on: 02/07/2018 by Brujnr1 (1 review written)

This one star is for the manager of the Stirling store who was helpful. If it wasn't for him there would be no stars at all. You are not going to believe this one. It's long but it's worth reading for a laugh! • Ordered 4 fans for guaranteed delivery next day to this store. We needed them for the following day and were told we would be e-mailed or called when they arrived. Still no word by mid afternoon so we called. • Passed from pillar to post on the phone to Customer services. Finally… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“The staff were extremely helpful!!”

Written on: 04/05/2018 by Ciegend (1 review written)

I bought a tv from the Currys store in Bristol, Cribbs Causeway. I had some questions about which tv was best for gaming and mounting on the wall. I managed to catch a member or staff's eye and he came over. He was incredibly energetic, polite and extremely helpful! I was enthralled by him and his information. He said he would do me a deal and threw in a load of extra stuff as well. I really felt benefited and valued when I left. Great Staff, nice store. I would gladly buy from there again!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★★★★★

“great little fridge freezer. style . function.cold”

Written on: 05/04/2018

Montpellier under counter fridge freezer.. black looks great nice and cold. very stylish. great freezer... great fridge small but thats why i bought it. handles easy to fit no problem. on time delivery .. all good. all round brilliant cant fault it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★★★★★

“Excellent service”

Written on: 14/03/2018 by Pereirare301 (1 review written)

Ease of ordering online informed of next day delivery and then received a text night before informing of timescale then further call following morning to two hour delivery slot Installation guys brilliant and even went out of their way to support with a problem Very impressed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“PANASONIC - KX-TG6623EB Cordless Phone with Answering...”

Written on: 15/01/2018 by NumptyNana1 (1 review written)

These phones are PERFECT. Easy instructions, nice BIG numbers, lots of features; had lots of fun choosing over 25 ringing tones! Important that I can put them on to Loudspeaker at a touch. Very good value, and the Curry's team were extremely helpful. One criticism: it takes FOR EVER to get through to a person to talk to on the phone. But they offer excellent advice when you do!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“POOOOOOOOOOOOR CUSTOMER SERVICE AGAIN !!!!!”

Written on: 02/12/2017 by Djgoose (1 review written)

I ordered a tv last week 26/11/17 and set a delivery/installation for today Saturday 2nd Dec. I have waited in allllllllllllllllllllll day to be told the appointment had NOT been booked ( after waiting on the phone for over 30 mins ) even though the salesperson booked it in front of me. What an absolute joke, this happened before with poor customer service and kids or very weak team players that just want to work there because they have to or so they can just get staff discount !!!!. Get a grip… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Never purchase from Currys”

Written on: 25/11/2017 by Camryn449 (1 review written)

Purchased a laptop on line 2 weeks ago arrived next day but wrong product supplied. Phoned up they kept arguing they had sent me the right item but as it was red and not white it clearly wasn't - White on order form, white on website. Arranged collection and delivery of correct item. Several days and phone calls later new product on way delivery day agreed waited in no delivery checked couriers website says returned to Currys. Phoned Currys who said has sent 2 in error and 1 was going back to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Absolute disgrace! ”

Written on: 20/11/2017 by Staceyabrahams (1 review written)

I made a purchase from instore on Friday spending a significant £2500.00 and an EXTRA £20 for delivery! My delivery was supposed to be here yesterday (Sunday) between 11.30am and 3.30pm however, it never arrived despite me paying for this delivery day. We waited in all day which was an inconvenience after 3.30pm as we missed a very important prior engagement. I contacted the knowhow team at approx 4.40pm and after being on hold for over half an hour I finally got through to a team… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Nightmare/Horror”

Written on: 16/11/2017 by RohanStack (1 review written)

Hi. I do alot of shopping online but for a new washing machine I decided to go in-store at Currys. I saw a nice display Samsung that was on offer. Paid for it and saw it bubble wrapped in front of me. All set for delivery on Monday. BUT come Monday had a call from transport to say go back in-store as the item wasn't in stock to pick up...? Drove all the way back to Currys who said the item has been collected by Transport on Saturday i.e. 2 days before delivery. Now the item is 'lost', my money… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“no aftercare”

Written on: 27/10/2017 by pcgenius (1 review written)

induction hob went bang. rang the number on aftercare receipt. sent engineer week later. After he left it didnt work. Rang engineers again sent another week later. Wrong mother board fitted. waited another week for 3rd enginneeer. 2 days later it went wrong again. Went twice to curry shop and each time told to wait 72 hrs for a write off code. NO CODE ARRIVED. Went back to shop to tell them the call centres say theres no recored call from them even though the phone states all calls recorded… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Left a 94 year old woman without a cooker”

Written on: 25/10/2017 by Billyz241 (1 review written)

I took my Mother into Currys on 16th October, 2017 to buy a new upright gas cooker, as hers had broken down. She found one and ordered it with installation. We were given a date of 23rd October for delivery and install. Mum waited all day on the 23rd, got up really early 6am, was worried about making any dinner in case she was eating when they arrived. No Show, no phone call. When I phoned, got all the apologies and was promised it would be there on 25th between 7am and 11am, and guess what… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Frustrating Experience”

Written on: 02/10/2017 by Potter81 (1 review written)

Exceptionally frustrating experience. Ordered bluetooth speaker online on the Sunday. Received confirmation of order. Even received email saying preparing for dispatch on Monday. Only to get email 2 days later saying no stock and the stock would not be replenished. Apparently there is some clause in their terms and conditions saying this is okay though. Refund processed 8 days later. When I looked online it showed stock in store up north. I asked if they would transfer the stock to my local… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Resolving a problem”

Written on: 05/08/2017 by maltwhiskyman (2 reviews written)

Purchased a washing machine, not from my local branch,that was delivered as promised. Got it all plumbed in and connected did a trial programme and it was fine. The next day tried to do a full wash and it would not start. Checked the plug and it seemed OK but I put in a fresh fuse just in case. Tried again and it worked without trouble. The following day tried to run another problem and it wouldn't work. Contacted the manufacture and they offered to send an engineer out but not until next… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Never buy anything from currys”

Written on: 18/07/2017 by 300Lawson (1 review written)

Had to pick up a JVC Television from Currys on Father Christmas advice, went Wrong last week, only to be told couldn't be fixed as dropped!!!!!!!!! Well I can assure you the Televison Was Not Dropped , how do I Know the Television was not dropped in Transet!!!!!!!!! Would never buy Any think !!!!! From Currys Again As After Care Customer Serviice Is Crap!!!!! Don't Know What Father Christmas would Think. Daughter Very Disappointed !!!! To think Father Christmas would Give Her A Faullty… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview