Currys Reviews - www.currys.co.uk

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Latest Reviews

★★★★☆

“Unhappy at first but now satis9”

Written on: 10/08/2020 by louisamcaliskey (1 review written)

I had a new tv delivered and when unpacked the screen was cracked. I spent upto 3 hours 4 times in a week trying to speak to someone. However due to covid i tried to understand. But it took 2 weeks for new t.v. to be replaced. I wasnt very happy with tbe service. However currys have acknowledged the frustration i felt and sent an apology and a £20 giftcard. I thank them for that and for acknowledging they could of handled the situation better… Read Full Review

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★☆☆☆☆

“do not buy from here ”

Written on: 06/08/2020 by Adeline404 (1 review written)

Currys are notorious for their horrendous after sales service… Read Full Review

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★☆☆☆☆

“Dreadful customer service ”

Written on: 15/07/2020

Please see below details of my contact with Curry’s to date regarding the above order, which has resulted in a number of hours trying to get in touch with customer services: 1st July – order TV for my mother, which turned out to be a 24 inch screen, so 2nd July – contacted customer services, and arranged for an exchange to a 32 inch tv which was confirmed by email. 3rd July – 24 inch TV delivered as agent had not cancelled delivery, I was advised that a 32 inch TV would be sent out… Read Full Review

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★☆☆☆☆

“Curry's BEWARE!!”

Written on: 16/06/2020 by 136Edwards (1 review written)

The wife bought a smart tv yesterday from Curry's online. It said the item was in stock so she so she placed the order to collect from Curry's Hedge End, Southamapton. She got confirmation but then had an email to say the item was not available but no money had been taken. She checked her bank account and the money had been taken. We decided to go to Curry's in Hedge End and give them the order number for collection to see what would happen. The shop has all the windows covered from inside so… Read Full Review

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★☆☆☆☆

“Broken goods no refund”

Written on: 12/05/2020 by Kbab8284 (1 review written)

Broken goods delivered, no response to messages and dozens of calls to customer service hung up on. Best of luck trying to get your money back from this company!… Read Full Review

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★☆☆☆☆

“Terrible ”

Written on: 10/05/2020 by PatLondon (1 review written)

The worst online and store ever. All they want is your money. No customer service at all.They expect you to wait for hours on the phone and still cannot answer any problems just take your money. GO ELSEWHERE… Read Full Review

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★★★★★

“My new TV”

Written on: 27/04/2020 by capricorn18 (1 review written)

I purchased the 55inch LG OLED TV online last week and I can honestly say, really not impressed with the picture at all. After spending a long time perfecting all the different settings, simply not happy at all. Therefore, arranged for the pick up of the TV and I exchanged it for the 50inch Panasonic 4k HDR ULTRA, which was half the price of the LG. This TV is absolutely superb. Picture and sound outstanding. I am a person who is fussy about a TV, it's picture and the sound quality. My bedroom… Read Full Review

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★☆☆☆☆

“Price Fixing”

Written on: 14/04/2020 by Joyce496 (1 review written)

went to order SHARK DuoClean Powered Lift-Away True Pet Anti Hair Wrap AZ950UKT on the Currys website priced around £269 but they were out of stock left email details because they said when it come's back in stock they would let me know. After a few days got an email saying back in stock. Checked on the Currys web site and still out of stock but still priced £269. Left a another message email me when in sure enough got another email saying back in stock but surprise surprise it is now £399… Read Full Review

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★☆☆☆☆

“They really are this bad”

Written on: 08/01/2020 by vzRees440 (1 review written)

Pathetic company. Purchase an expensive cooker,waited for "promised" delivery,nothing turned up,no updates, no contact from anyone,no information from customer service after 30 mins on hold. Finally told me they had attempted delivery (found out the driver ended his round 6 drops early because he overslept !!! ) Demanded a refund and went elsewhere. So should you… Read Full Review

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★☆☆☆☆

“Absolutely appalled.”

Written on: 19/12/2019 by CACACAnan (1 review written)

Absolutely disgusted. I expect to be contacted to make this right… Read Full Review

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★☆☆☆☆

“actually 1 star is too much.”

Written on: 09/12/2019 by lago (15 reviews written)

actually 1 star is too much. Sleezy charlatans, I bought a TV advertised at 349 on ebay with a voucher code. the voucher didn't work and I received 2 invoices on PayPal for 399. When I finally got a reply after 3 days they said they had refunded, & could not find the order, not true. I sent all PayPal proof but I'm still waiting for a 2nd response, I also tried phoning but just a recorded message to wait & wait & wait yawn yawn. USELESS go elswhere. … Read Full Review

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★☆☆☆☆

“Worst customer service, they blame customer for their...”

Written on: 18/11/2019 by ekingulen (1 review written)

I returned an item I got online to one of their store, as its one of the option given, and I thought its safest. They told me I will receive a call to arrange the refund, but I didn't get any call after a week. I called them back, and I am told item is received and I will receive a refund shortly. Then after 10 days not receiving any refund I called them again. And now I am told the wrong item is returned to warehouse from the retail branch, and they need to go through investigation and after… Read Full Review

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★☆☆☆☆

“Currys - Negligent sale of services”

Written on: 04/06/2019 by EmilyCurran76 (1 review written)

I purchased an oven from Currys (online) and chose to add the following service for £15: 'Remove and recycle your old appliance To save you the hassle, when we deliver we can take away and recycle your old appliance, along with any packaging your new one comes in. Just add Let’s recycle on the Basket page, charge applies.' The bottom of my invoice also stated: 'What will be done for you? We’ll unpack your product and dispose of the packaging for you. Before we leave, we'll make sure… Read Full Review

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★☆☆☆☆

“What a waste of time”

Written on: 25/03/2019 by eddduck1948 (44 reviews written)

Tried to change my email address... impossible to get on any of the customer pages - just went to an advert screen...ALSO no 10% discount was not shown on the PAY screen so I aborted the purchase… Read Full Review

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★☆☆☆☆

“Shocking. Truly shocking and no remorse”

Written on: 01/03/2019 by DavidEastSussex (3 reviews written)

Shocking experience. I wouldn’t even give one star but that’s the minimum. Failed delivery to my mid 80’s mother in law of a TV we bought for her. She waited in 7 hours initially for a delivery that never showed. Not once did Currys/ Team Know How ring us to advise. When I rang the customer service number and eventually got through to the agent they couldn’t wait to get off the phone because it was by then 8 o’clock and she wanted to go home. The agent bad mouthed me to her line… Read Full Review

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★★☆☆☆

“Uninterested staff at Luton store”

Written on: 21/02/2019 by ronakahmed (2 reviews written)

We went into the Luton Currys store in am attempt to not buy online. Found a vacuum cleaner we wanted but couldn't find staff available to obtain one from the stock room as there wasn't a boxed one around. I went to queue at the tills with a photograph of the item and the wife hung around the vacuum cleaner hoping to catch a staff member. There were staff stationed in other areas but refused to help. The item wasn't in stock according to the uninterested till operater. I found it not… Read Full Review

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★★★☆☆

“False picture”

Written on: 14/12/2018 by odonnell78 (2 reviews written)

RUSSELL HOBBS Illuminating 21603 Jug Kettle - Copper Product code: 243421 On description picture shows it illuminates blue all over when boiling but it does not. There is a blue light that goes around the bottom, the only time you will see it all illuminated blue is if your in the pitch black,which I usually put light on when I go into kitchen. The staff in the first branch I went to was not helpful looked my interested in talking to each other and making roll ups said they would reserve… Read Full Review

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★☆☆☆☆

“Unbelieveable”

Written on: 21/10/2018 by DavisCook1980 (1 review written)

When purchasing my washing machine no problems when coming to install and take other machine away boy do they make it hard work after three attempts to come and actually fit it meaning having to take time of work and phone calls to know-how and repaid a visit to currys who were very unhelpful and just don't want to know your problems. I wouldn't recommend them which is a shame as we don't have much choice where I live. I was told on the phone to ask for installing money back as a good will… Read Full Review

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★☆☆☆☆

“Worst Customer services ever experienced!”

Written on: 02/07/2018 by Brujnr1 (1 review written)

This one star is for the manager of the Stirling store who was helpful. If it wasn't for him there would be no stars at all. You are not going to believe this one. It's long but it's worth reading for a laugh! • Ordered 4 fans for guaranteed delivery next day to this store. We needed them for the following day and were told we would be e-mailed or called when they arrived. Still no word by mid afternoon so we called. • Passed from pillar to post on the phone to Customer services. Finally… Read Full Review

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★★★★★

“The staff were extremely helpful!!”

Written on: 04/05/2018 by Ciegend (1 review written)

I bought a tv from the Currys store in Bristol, Cribbs Causeway. I had some questions about which tv was best for gaming and mounting on the wall. I managed to catch a member or staff's eye and he came over. He was incredibly energetic, polite and extremely helpful! I was enthralled by him and his information. He said he would do me a deal and threw in a load of extra stuff as well. I really felt benefited and valued when I left. Great Staff, nice store. I would gladly buy from there again!!… Read Full Review

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