written by CaitlynMendonca on 09/06/2021
Very nice hotel. I really liked the interior of this hotel. Rooms are very neat and clean as well as the bathrooms. Comfortable mattresses and bed. Feels really refreshing here. They also served delicious food. Attentive and very helpful staff. Overall, great experience.
written by MRDuddy on 15/03/2005
Comfort Inn 36th St/9th Avenue:
After originally booking up and arriving at West End Studios, and being faced with what can only be described as a bomb-site of a hotel room, we immediately checkout out and hauled our suitcases (through the rain!) downtown to try and find a hotel that would put us up for our ten day stay. After trying a few and being turned away we eventually arrived at a Comfort Inn, they unfortunately had no room at the Inn (!) but told us of another Comfort Inn within walking distance. So again, we set off in the rain with suitcases in tow and finally arrived at our Comfort Inn on 36th Street/9th Avenue. They staff were SO helpful. They were very understanding of our plight and I think took pity on us! (Well, we did look like drowned rats by now!) They provided the three of us with a room and extra bedding to accommodate us. The free breakfast the following morning was very welcome. Although it was only a choice cereal, breads, bagels, fruit and preserves it set us up for the rest of the day and on our return there was always tea/coffee facilities available in the lobby. (We even made up our own packed lunches from the breakfast selection each day to take with us!)
Half way through our stay we had to be moved to another room, as our original room had been booked out for a couple of nights, but we were then reinstated to the previous room (which had a fantastic view of the city at night) for the remainder of our stay. Although the rooms weren't huge, they were fine for us to use as a base, and very comfortable. Including: wardrobes, TV, desk, phone, tea/coffee/hot chocolate facilities, bath/shower room and the all-important air conditioning.
The location of the Comfort Inn was OK too. Although it wasn't situated right in the heart of the city, it was only a short walk to the subway, which we welcomed each morning after filling our faces with the free breakfast! We were within easy walking distance of the Empire State Building, Macy's, Madison Square Gardens and only about half a mile away from Times Square.
All in all this hotel was perfect and we will definitely chose a Comfort Inn when we go to New York next year, although we'll book ahead and chose one nearer to Times Square, or maybe further downtown by the financial district.
But after all our problems initially with West End Studios (see my review) it was a real delight to find helpful, friendly staff who were only too pleased to help us out in our time of need!! And it made our stay in New York an absolute delight instead of the absolute nightmare we originally thought it was going to be.
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