Flying Bouquets Reviews - www.flyingbouquets.com

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Latest Reviews

★☆☆☆☆

“I ordered a bouquet from Flying Bouquets in 2004 for...”

Written on: 03/02/2006 by helen20c (1 review written)

I ordered a bouquet from Flying Bouquets in 2004 for my aunt's birthday and they arrived on time and were apparently fantastic. My aunt then ordered two bouquets in 2005 (after receiving a great bouquet from me). One had a delivery error and they were in a pretty sad state when they arrived. The second bouquet for her mother-in-law never arrived. To this day my aunt cannot get in touch with them via email or telephone… Read Full Review

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☆☆☆☆☆

“I had the unfortunate experience of dealing with...”

Written on: 18/01/2006 by Missy3 (1 review written)

I had the unfortunate experience of dealing with Flying Bouquets. I ordered flowers a week before my mums birthday on the 12 August last year. They never arrived. I called for weeks and sent several emails but never got a reply. One day I sat on the phone ringing for about 5 mins (I wasn't giving up) and got through to a very rude man who I later found out was the manager. He tried to tell me that they had been delivered and left outside. Royal Mail have never left anything outside my… Read Full Review

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239313_Mirkah's Response to Missy3's Review

Written on: 19/04/2006

Unfortunately I have worked for Flying Bouquets for couple of months. Must say that I absolutely agree with your opinion. There is non existing customer service whatsoever and the rude manager is actually the owner who was on Watchdog as well.

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☆☆☆☆☆

“Used Flying Bouquets several times and happy with them...”

Written on: 11/01/2006 by i waddell (1 review written)

Used Flying Bouquets several times and happy with them but ordered a bouquet for Nov and they never arrived. Site not available emailed but no reply money taken from account now scared to order anything from internet… Read Full Review

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☆☆☆☆☆

“Ordered flowers from Flying Bouquets for Valentines...”

Written on: 11/01/2006 by henryeccles (1 review written)

Ordered flowers from Flying Bouquets for Valentines day, never arrived. Eventually got through on the phone after calling for about 3 hours. They eventually sent flowers the next day, and offered me a free bunch on another date. Tried to send another lot, and again zero joy. I am happy to back up anyone who goes to the Trading Standards to nail this guy. Interestingly he has been on the BBC's Watchdog programme.
Don't go anywhere near this company… Read Full Review

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☆☆☆☆☆

“I have used Flying Bouquets before and although the...”

Written on: 03/01/2006 by darrengage (1 review written)

I have used Flying Bouquets before and although the flowers were not delivered the next day or even the next couple of days they did eventually turn up. Luckily for me it was not ordered for a birthday or any other celebration so I was not embarrassed by its ill timing. The bouquet was beautiful and this swayed me to use Flying Bouquets again, at my peril! I ordered a bouquet on the 07th Dec 05 and it has still not turned up. I have emailled Flying Bouquets and have had no reply. The website… Read Full Review

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☆☆☆☆☆

“Have always used Flying Bouquets-the last time was for...”

Written on: 31/12/2005 by nicebeaver (2 reviews written)

Have always used Flying Bouquets-the last time was for the new mother in laws birthday. Money was taken and flowers never arrived. Mortified, this could have disasterous connsequences!!! Cannot contact by phone or e mail and website has vanished. How do I proceed??… Read Full Review

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★★★★★

“Placed order with Flying Bouquets on 29th November...”

Written on: 25/12/2005 by pmseepe (1 review written)

Placed order with Flying Bouquets on 29th November 2005, payment taken on 2nd December 2005, delivery for 24th December 2005. Today, 25th December, no flowers and website does not exsist… Read Full Review

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Kim1's Response to pmseepe's Review

Written on: 29/12/2005

I ordered two lots of flowers with flying bouquets for xmas for my mother & father and for my sister. They have taken my money and not delivered the flowers. These should have been delivered on 23rd December in readiness for xmas as i was on hols. On my return i have found out that they were not delivered. I have previously used them and a delivery was made and the flowers were lovely. Now I find I cannot contact them to get my money back, I think this is a rip off. I will stick to a well known florist from now on. I have just lost £50.00

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★☆☆☆☆

“I ordered flowers from Flying Bouquets.com because...”

Written on: 19/12/2005 by antiscot (1 review written)

I ordered flowers from Flying Bouquets.com because they looked fab for the cost of them, it did cross my mind how I could get something that good for such a cost but I took a chance. These flowers were for my Aunts 50th Birthday and I ordered them 4 days in advance. I was so embarrassed when they had not arrived on her birthday and did not come through until 6 days after her day, every day I tried to get through to get an update and every day the phone rang out, I don't think they have anyone… Read Full Review

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☆☆☆☆☆

“My boyfriend ordered me some flowers for my 21st...”

Written on: 19/12/2005 by christinar (1 review written)

My boyfriend ordered me some flowers for my 21st birthday from Flying Bouquets as a surprise which was on the 14th December. To this date I still haven't received any flowers and every time we try to contact Flying Bouquets.com we cannot get onto their website. What a coincidence none of their phone lines work either. This company has the cheek to take peoples money and then not deliver the flowers, I think the service is rubbish and we won't be using them again… Read Full Review

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☆☆☆☆☆

“Absolutely appalled by Flying Bouquets. Flowers...”

Written on: 14/12/2005 by 0014678 (1 review written)

Absolutely appalled by Flying Bouquets. Flowers ordered and money taken out of account. Still awaiting flowers when they were supposed to arrive by 27th November for a special birthday. Cannot contact the company and the website has now vanished. Have contacted Trading Standards and they want to talk to me further but they also want to hear from others who have had problems with them… Read Full Review

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★★★★☆

“Flying Bouquets was recommended to me, as I had to...”

Written on: 22/11/2005 by JoanneL (1 review written)

Flying Bouquets was recommended to me, as I had to order some flowers for a client. Having ordered a very reasonably priced bouquet, I stumbled across this website and I was worried to say the least. However, they arrived on time, and the client was delighted! As this website says, for every bad review there are probably 100 satisfied customers… Read Full Review

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Vvvvvv's Response to JoanneL's Review

Written on: 28/12/2005

As I use to work for flying bouquets (and happy flora) I can say that for one lucky person to receive flowers,there are 100 unlucky.

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239313_Mirkah's Response to JoanneL's Review

Written on: 19/04/2006

As I used to work for FB too I have to agree for 1 lucky person there is 1000 unlucky plus the rude owner/manger who doesn't give a damn about customers and employees.

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☆☆☆☆☆

“I ordered 2 bouquets from Flying Bouquets to be...”

Written on: 30/10/2005 by hammie (1 review written)

I ordered 2 bouquets from Flying Bouquets to be delivered, but I was only allowed to enter one delivery address. I tried ringing Flying Bouquets and emailing them, but received no replies. The flowers were ordered on a Saturday and only one bouquet was delivered the following Thursday. After several attempts at calling Flying Bouquets I was informed that I would only have been charged for one bouquet. I now have my credit card statement which shows that I was in fact charged for 2 bouquets… Read Full Review

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☆☆☆☆☆

“Tomorrow I will report Flying Bouquets to Trading...”

Written on: 12/10/2005 by Jo Lam (1 review written)

Tomorrow I will report Flying Bouquets to Trading Standards.
I ordered flowers on Friday am to be delivered next day, as the web site states all orders taken before 5pm will be delivered next day. No flowers arrived sent 3 e-mails no reply tried all day Monday to get them on the phone engaged or no answer. Managed to speak to someone from the office on Tuesday am, who told me flowers had gone Friday and could not think why they had not arrived. When I told her about all the bad reviews that I… Read Full Review

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☆☆☆☆☆

“I have now contacted Trading Standards and Watchdog...”

Written on: 10/10/2005 by Unhappy Lou (3 reviews written)

I have now contacted Trading Standards and Watchdog re: Flying Bouquets. Trading Standards still need more complaints before taking action!… Read Full Review

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☆☆☆☆☆

“It is sad to see that Flying Bouquets is still causing...”

Written on: 30/09/2005 by chesjak (4 reviews written)

It is sad to see that Flying Bouquets is still causing us customers grief. As far as I am concerned, the best way to stop this happening is for everybody to contact the Trading Standards. I have (see my last post )

If enough of us do that, and it doesn't take many of us, then Trading Standards have told me that they will investigate the company and if necessary close it down.

If you truly are that annoyed with this company then I urge you all to do it. The telephone number is in my last… Read Full Review

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☆☆☆☆☆

“After a month I finally have a refund from Flying...”

Written on: 23/09/2005 by Unhappy Lou (3 reviews written)

After a month I finally have a refund from Flying Bouquets for flowers that arrived dead.
I must have made about 8 calls in total. During which they said they would replace the flowers but didn't ever manage it. When I pushed for a refund I was first told it would take 7 days. Then 10. Then 30 days. Strange it only took 24 hrs to deduct the payment in the first place.
When I finally got someone helpful on the phone, she managed to process it immediately and it was in my account the next day!… Read Full Review

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Unhappy Lou's Response to Unhappy Lou's Review

Written on: 23/09/2005

Flying Bouquets have relocated to the 'West Midlands'. They don't seem keen to reveal the address. I wonder why?!? However I do have a direct Birmingham number for them: 0121 520 4513.

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☆☆☆☆☆

“I ordered a bouquet from Flying Bouquets for my...”

Written on: 22/09/2005 by maintenanceman (1 review written)

I ordered a bouquet from Flying Bouquets for my mother-in-laws 80th birthday as a surprise. The surprise was that they were delivered a week early and they were the wrong flowers. I contacted "Roger", who runs Flying Bouquets, and was told, "the date the flowers were delivered was the date I gave on the order". This was a lie but I had no proof because the confirmation e mail only contained the name and address of the recipient. Roger would not give me a refund but offered to send another… Read Full Review

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☆☆☆☆☆

“I have been talking to the Trading Standards people...”

Written on: 14/09/2005 by chesjak (4 reviews written)

I have been talking to the Trading Standards people that cover the area in W/Midlands where Flying Bouquets operate from and it sems that they will investigate a company if they get a minimum of five complaints.

So all those of you who have had bad experience of the company, make a difference and telephone your local Trading Standards now and put your complaint to them. They will foward your complaint onto the appropriate office for action.

Good Luck… Read Full Review

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☆☆☆☆☆

“We have fallen foul of Flying Bouquets as everybody...”

Written on: 12/09/2005 by chesjak (4 reviews written)

We have fallen foul of Flying Bouquets as everybody else has.

I would urge everybody to contact Consumer Trading Standards directly on 08454 040506 and put your complaint to them. Only then will this company be brought to account.

They have a head office in Teddington Middlesex and an Office in Tipton W/Midlands

I understand that they are setting up another trading name. So be quick.

Good Luck… Read Full Review

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☆☆☆☆☆

“We originally thought that the non delivery from...”

Written on: 08/09/2005 by chesjak (4 reviews written)

We originally thought that the non delivery from Flying Bouquets, even though our account had been debited, was an operational error.
I am far from sure now, it seems to have been repeated so many times, and I am sure that for every one of us on this site, there are masses more that have not voiced their opinion.
As well as moving from Middlesex to Birmingham, it appears that they are now setting up as HAPPY FLORA. Could this be so that they can wash their hands of all those "nasty people… Read Full Review

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