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“Excellent Customer Service & Good Quality Photo books”

★★★★☆

written by Marleey159 on 07/10/2014

I have purchased several photo books from Pixum. I find the software easy to use to crete the books slightly more tricky to save them and return to them later to continue to create the book. I complete my photo book and they came through the post in good time. In one of my books some of the photos were in the wrong place so covering other photos I reported this to the company and they sent me a new updated book with pictures in the correct place. The quality of the photo book is excellent.

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“Good value and good quality prints”

★★★★☆

written by Islandphotographer on 26/09/2014

I have used Pixum several times to print out my entries for my Camera Club competitions. Generally speaking I am pleased with the results and will continue to use them. The blacks are particularly well rendered and I have had compliments from judges in Black and White competitions when it has been noted that my prints were amongst the few with 'true black' colouration. However, I do find that some prints lack the saturation of colour that you see on screen. I also find it very frustrating that Pixum crop the actual print to the size of the image. To my mind, if I order a certain size, I should get a piece of paper of that size with a white border around my image. If, for instance, my print is in letterbox format I would still expect the full size of paper with a big border top and bottom. When the print is cut to the actual size of the image it does not allow any margin for mounting.

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“first album I have tried to create”

★★★★☆

written by Hayleee363 on 26/09/2014

I found it quite difficult at first not having tried it before, but with excellent assistance from one of your technical team I produced an album I was very pleased with. I have shown it to a couple of friends and they were also impressed. Hope to create another one in the future.

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“Great prints - pity about the checkout!”

★★★★☆

written by BraylonHewitt on 05/08/2014

I was very happy with the end product (though the book corners were dented on transit). I would like better text input facilities ... including accents! The price quoted at checkout was not what appeared on my credit card. I complained and was given a new, different quote. Customer Service was very pleasant and helpful ... but it should not have happened in the first place and nobody could assure me the programming problem would be addressed urgently.

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“Annual photo book”

★★★★☆

written by cademo on 24/06/2014

Quality of printing and paper is super. It's the fourth book I've made. Unfortunately one of the pages has something missing but Pixum are in the process of sorting it.

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“My first order”

★★★★☆

written by jvKidd272 on 24/06/2014

I wash very happy with the quality and the ease that I managed to down load my pictures, this was the first time I had done this. Will of course use again when needed. Thank you for the speed and efficiency.

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“Holiday Pictures....mini Posters from Pixum”

★★★★☆

written by bayard1music on 18/05/2014

Just returned from a short break in Paris, took a lot of pictures. Printed 60 mini posters from my favourite supplier Pixum. Very pleased as always with the prints. Not sure I like the sellotape to secure the prints in their cardboard sleeves. I think this is one area that could be improved. Highly recommended. Alan

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“Holiday photo book”

★★★★☆

written by KalebRegan on 29/04/2014

I did not find the site user friendly. The instructions just directed me in circles as I could not find the photos I had stored to use for the book. Eventually I put them into another folder on my desktop and used that. That said I was pleased with the end result and think it is a fab way to keep a memory of your holiday. It is easy to show to others and they can just flick through if they want!! The quality of the finished book was good so I will use it again.

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“Great value and good work”

★★★★☆

written by Stephen209 on 16/04/2014

I had been disappointed by previous on line providers and high street outlets and thought I would give Pixum a try. It was relatively straight forward. The prints were well produced at a reasonable cost; the delivery time was satisfactory too. I would not hesitate to use the service again and have in fact recommended it to a colleague.

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“3rd in a test of ten”

★★★★☆

written by on 23/02/2014

The same 30 photos were sent to 10 companies for printing at standard 6x4. Came equal top on photo quality along with MyPix and Jessops which all look like they come from the same lab. Let down compared with the other two due to not printing the filename on the back and on price. More upload options than the other two including ftp however the implementation is poor having to upload to a temporary album fist before going to the website to move to an album. Photobox on the other hand allows direct uploading to your album of choice. Well packaged although I would have preferred a more traditional folder, having a sticky patch to hold the flap down does not mix with photos. One of the first to hit the doormat along with MyPix with identical packaging. If you don't want any printing on the back this is the one to choose but that's not for me.

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“tree”

★★★★☆

written by on 28/01/2014

photographs good,but delivery slow and quite expensive

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“Second annual calendar”

★★★★☆

written by on 22/01/2014

Once again the calendar made a much appreciated Christmas present. Thank you!

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“Two photo books”

★★★★☆

written by Swampy2201 on 07/01/2014

Excellent quality from not brilliant photos supplied by us, made a great memory present.

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“2014 Calenders”

★★★★☆

written by on 01/01/2014

I ordered four kitchen calenders, but when the package arrived there was only one inside albeit the package was big enough to hold the complete order. I simply contacted Pixum by Email and the order was fulfilled in time for Christmas. I have used Pixum before and will continue to do so, good product, great service, good price and regular offers.

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“wedding book”

★★★★☆

written by on 29/12/2013

End product excellent but website quite challenging It took sometime to work it out and help desk did not bet back to us when we requested help

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“Great Professional Service”

★★★★☆

written by richard.farrow on 12/11/2013

I have been using Pixum for a number of years now and have been very happy with the quality of their Photobooks. My customers are always impressed with their albums and have I have recomended them to other professionals and friends as I believe you can not buy better for your money. The software is easy to use and create with. The tools are all there for you to put together wonderful albums to be proud of. I have had a couple of problems, a book arrived damaged, one didn't arrive at all, but they handled these with their usual professionalism and sorted the problem fast. My only criticism is that i'd like to see a set discount for professional people like myself who put quite a lot of business their way. Having said that, if you use them on a regular basis, there is always varied discounts that come along at odd times t0 make use of.

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“small square photo book - excellent!”

★★★★☆

written by Garethj on 04/11/2013

Having used other companies in the past, I was more than pleased with the pixum book. Plenty of scope/ permutations/ variety for layout, positioning etc. in the design options, although fitting a photo exactly to the page edges was a bit fiddly and didn't always work out perfectly (but maybe I need to know the software better). Otherwise the final result was of high quality and very pleasing. I will return for my calendar design this month and hope that the design scope is equally as good. The price was also fairly competitive.

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“Photo album”

★★★★☆

written by on 10/10/2013

As usual, turnaround was quick and the reproduction quality was good. The feature that I would like to see improved would be the use of slightly heavier paper.

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“Quality reliable product.”

★★★★☆

written by on 09/10/2013

I've used Pixum photobooks many times and created four wedding albums within the last 14 months. Plus points - All albums were processed quickly. Production quality is excellent even on standard paper. Photos look as good in print as they do on screen. (provided they are edited well ie Photoshop or similar. I've not used the online enhancement tool) Minus points - Judgeing final size on screen is difficult when selecting the album size & creating the product. I've learned to physically enlarge the album image and measure the page on screen to give, for example, A4 size. Photo selection is difficult. I take images direct from a file, the icons having previously being arranged in approx. order. My albums often exceed 200+ pics. so this is much easier. State on the web-site that photo files must not be renamed or moved in any way, once the album is created, otherwise the album is 'lost'. Postage is slowwer than expected.

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“Venice photos for framing”

★★★★☆

written by on 27/09/2013

Really happy with the service and quality these were for framing

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