Discount Baby Brands - www.discountbabybrands.co.uk

I bought the whole Mamas and Papas nursery range from Discount Baby Brands because the products were far cheaper than anywhere else, and the delivery was fast and the choice was great.

All items I was looking for were in stock and despatched next day. Discount Baby Brands were cheaper than other suppliers.

I bought a Mamas and Papas Pliko Pushchair from Discount Baby Brands and after having had the pushchair for four weeks the stitching on the seat fabric came undone. I rang company and was told I would have to pay £25 to send to Mamas & Papas for repair as it was not to do with them. I stitched the pushchair myself as I thought it more cost effective than returning pushchair. One week later I was in my garden with my 14 month old daughter toddling around when I found her with a plastic stud from the frame of the pushchair(about the size of a smartie)about to put it in her mouth.

I again rang company only to be told the same again. This then took about 5 weeks to arrange collection of pushchair and I made it perfectly clear that I wanted a replacement or refund. Therefore I was gob smacked to find it on my doorstop 10 days later, repaired but with an extra washer to pack out stud popper. Since then I have had countless conversations on the phone with the company going around and around in circles to basically be told it is nothing to do with them. Apparently they are tested to withstand high amounts of force so my daughter must be super strong! When I stated that my daughter could have chocked to death I was told "never mind, she didn't"! They take your money and then do not want to know.

We got our mamas and Papas items within 2 days of ordering and it was a £1200 order including furniture. We saved about £200 on our local Nursery store in Bolton so we were generally pleased with the savings.

Discount Baby Brands provided the best online value for money. Extremely helpful and friendly staff. I`ll be ordering a lot more items from them over the coming months.

Discount Baby Brands stocks predominantly Mamas and Papas and Silver Cross baby goods. Their prices, particularly for Mamas and Papas are quite cheaper than the high street, however it took over 2 weeks for the items I ordered to arrive (despite having everything in stock) and they gave me inaccurate delivery dates, meaning that I spent all day inside waiting for it on a day they told me it would definitely arrive. Short opening hours means that you can only contact them between 9-5pm Mon-Fri and email response is very slow. Other companies I have used for similar products have been much more efficient and the delivery process w

has been far more reliable. I now wish I had spent a bit more money elsewhere and had my order processed speedily and efficiently. I still haven't got my goods 17 days after ordering despite them saying it would be delivered in under a week.