Magnet Reviews - www.magnet.co.uk

★★★☆☆
3.2 / 5
56% of users recommend this
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Magnet - www.magnet.co.uk

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★☆☆☆☆

“Dreadful from start to finish”

Written on: 25/08/2021 by jas1988 (1 review written)

Dreadful customer service. Missing and damaged units. They then offered a compensation amount of 20% of the value of the replacement items. Not to mention I was missold the entire kitchen in the first place… Read Full Review

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★☆☆☆☆

“Horrible Staff & service”

Written on: 23/06/2021 by ysHogan134 (1 review written)

Magnet are absolute trash. Their trustpilot reviews are fake (very easy to do, TP are complicit in this behaviour). Their customer service is appalling. Kitchens are low quality vs the price (their new CEO probs just focussed on bottom line). The way they talk to customers and resolve (their own caused) issues is terrible. I've worked with multiple branches, all bad. Swansea and Bedford in particular = very bad… Read Full Review

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★☆☆☆☆

“Kitchen nightmare”

Written on: 16/05/2021 by Shyann224 (1 review written)

A year ago I was having my dream… A year ago I was having my dream kitchen installed total spend over 11.000 pounds I paid magnet for installation. Within weeks 5 cupboard doors had delaminated and compact laminate worktop blistered I had nova integra fitted.Nearly 9 months later after magnet refused to do anything to rectify, the ombudsman withheld my complaint of doors being replaced, it’s been extremely stressful, and upsetting and it’s certainly took the shine out of my dream kitchen… Read Full Review

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