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Written on: 09/02/2020 by LeahWhitehead328 (1 review written)

Went to vet requiring urgent surgery, vet tried to phone them without success, emailed an urgent t pre agreement request, no reply for 24 hours, By then had to put my dog to sleep, they paid £50 out of £310. I informed them didn’t need policy any longer as no longer had the much loved family pet, then 2 weeks later receive correspondence enquiring as to why we had cancelled the policy! Upsetting and inconsiderate, totally money focused and would not recommend at all… Read Full Review

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