I have had the Dell Dimension 4100 since 2001. Has been upgraded to Windows 2000. Lots has been upgraded from drives to ram.

I have had my Dell Dimension 4100 since Nov 2000. It has proven to be an excellent choice. I had no problems obtaining driver support when I upgraded from Win 98 to Win XP. I have also not had any problems upgrading hardware - the original well-designed box now holds extra RAM, two hard drives, a CD-ROM and CD-R/RW, and for a while, I even had third hard drive running off of a PCI-based expansion card. The computer has run continuously with minimal downtime for as long as I have had it.

I have also been satisfied with Dell's service. The original CD-burner shipped with the system proved to be defective, but I made one call and a Dell technician replaced the drive on-site for me the next day. I have also had to replace the case fan, which burned out after two years, but Dell shipped me the replacement part with no problems.

I have found Dell to be priced very competitively. When I configured this system on their website, I also investigated what it would cost me to build a comparable system from generic parts. The prices came out about equal, and the price for my Dell system also included a three-year support contract.

I use Dell at work, and I plan to use them again for my next home PC.