Simply Games Reviews - www.simplygames.com

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★★★★★
4.8 / 5
94.6% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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Please note, this company underwent new management in January 2007. If you would like to leave a review relating to an experience dated BEFORE January 2007, please visit this alternative listing.


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Latest Reviews

★★★★★

“Good shop fast shipping highly recommend:) ”

Written on: 04/12/2020 by Walsh37 (1 review written)

Good shop fast shipping highly recommend:)… Read Full Review

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★☆☆☆☆

“Waiting and still waiting”

Written on: 03/12/2020 by Ian..... (1 review written)

Ordered a ps4/5 game Got a email saying it is been processed thou there warehouse the day it was released, go thou there link to see shere your package is all you get is " IT WILL BE UPDATED WHEN WE TRY TO DELIVER IT " it was meant to be delivered so already that's 1 day late even before there send it 2 days later and still waiting for it. look like order online thou the PlayStation app PAY extra but will GET it on time in the future… Read Full Review

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★★★★★

“Exceptional. Fast. Great price.”

Written on: 02/12/2020 by sarahmatthews93 (1 review written)

Ordered a game & it arrived the next day, wasn't expecting it to due to it being black Friday. The games are always priced well & the service has always been very good… Read Full Review

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★★★★★

“Quick, amazing price and easy to use”

Written on: 02/12/2020 by Flynnco342 (1 review written)

Not got a bad word to say. Website is easy to navigate, prices are spot on and despatch notices are very quick. I've ordered a few things now from here and varies from pre orders to games already out. Recieved Assassin's Creed Valhalla early morning of release which is fantastic. Never had that sort of service before apart from physically going to the shop to get the game, ordered 2 games on the Friday and Recieved them both on the Monday. Always guaranteed delivery when stated. Will always use… Read Full Review

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★★★★★

“Processed super quick on the release day and the...”

Written on: 01/12/2020 by afonsoneto (1 review written)

Processed super quick on the release day and the delivery options for the UK are great and inexpensive. Totally recommend!… Read Full Review

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★★★★★

“Excellent Service”

Written on: 01/12/2020 by Elaineu477 (1 review written)

I bought two games- both were significantly cheaper than other online stores, and they arrived the next working day (ordered on the Friday, received on the Monday). Excellent pricing and service- I will use again… Read Full Review

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★★★★★

“Top class”

Written on: 01/12/2020 by Silvads55 (1 review written)

Always great prices and speedy delivery - highly recommended… Read Full Review

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★☆☆☆☆

“Order didn’t arrive!! ”

Written on: 30/11/2020

I ordered my son a new game which came out, it was stated it was dispatched first class via Royal Mail. I hadn’t received nothing so emailed simply games to get a update with regards to this delivery. Simply games replied to myself saying they’ve tracked my item and it’s showing up delivered! Up to now I’ve still not had my game I ordered and still not had no refund/ another game sent out etc. Wouldn’t recommend simply games to my friends or family … Read Full Review

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★★★☆☆

“Good service in the past ”

Written on: 29/11/2020 by Tanyax30 (1 review written)

Been a good games site up until now. However ordered two games together, one of which was cancelled by simply games. I don't understand why it was cancelled after I have seen it still in stock on the website even after a few days later. Lost confidence in buying online lately, will be heading back to high street shops… Read Full Review

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★★★★★

“Excellent service”

Written on: 28/11/2020 by Lhop (1 review written)

Ordered and despatched and delivered expediently. I would definitely recommend to friends and family. The product was excellent value for money… Read Full Review

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★★★★★

“Fantastic”

Written on: 27/11/2020 by Hubbard450 (1 review written)

Excellent company, so easy to order from, no problems whatsoever & delivery was so speedy & kept up to date with everything, would definitely recommend & order from them again. Thank you… Read Full Review

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★★★★★

“Great price quick delivery ”

Written on: 26/11/2020 by CarolineP76 (1 review written)

Delivered quickly and well packaged. Good communication and great price for bundle offer. Will definitely use again… Read Full Review

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★☆☆☆☆

“Don't ship pre-orders when they say”

Written on: 24/11/2020 by PapaLaz999 (2 reviews written)

So today is the third pre-order of a game from SimplyGames where they have not shipped it to arrive on release day, as promised. This is not some issue with a postal service, they have not even shipped it. Despite taking my money!! Today is the turn of Overcooked (PS5). Preordered it two weeks ago, told it will ship 1/2 days before official release. They took my cash quickly enough. Today is the release day, game now shows as in stock, mine still "Preparing" as it's been for last two weeks. I… Read Full Review

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★★★★☆

“Shipped a preorder in good time.”

Written on: 23/11/2020 by zubairk (1 review written)

Let down by Royal Mail which is unusual, so arrived a day after release. The pre-order bonuses weren't well packaged, I imagine this is a problem of the manufacturers. (Poster folded in half, all items loose). But I was concerned they wouldm't deliver at all, as they had pre-orders available so close to launch (other stockists were out), but I was proven wrong. Service and delivery was good… Read Full Review

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★★★★★

“Great price, great service.”

Written on: 23/11/2020 by Les58 (1 review written)

Best price on the internet coupled with great service and super fast delivery. Will definitely use again… Read Full Review

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★★☆☆☆

“Preorder did not arrive in time”

Written on: 23/11/2020 by DanSmith91 (1 review written)

Preordered months before release, but it did not arrive on time. Heard lots of great reviews about how the game would arrive on the day of release so went with Simply games despite them not being the cheapest option, do not believe all the reviews about games getting delivered early!… Read Full Review

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Was this review helpful? 0 1
★★★★★

“Just a perfect service”

Written on: 20/11/2020 by Slapshoe (1 review written)

As a regular customer I can't recommend simplygames enough. Excellent value for money compared to other high street sellers or amazon. You can regularly find physical releases from the smaller game studios too, perfect for collectors. Very easy to manage your orders with a website that just works great. Exactly what they claim to be… Read Full Review

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★☆☆☆☆

“Worst customer care ”

Written on: 20/11/2020 by Lottie2311 (1 review written)

I will never use this site again this is my opinion having just spent a lot of money with purchasing the new Xbox and numerous games from this site. To discover there was an issue with the version of call of duty Cold War that they are selling as being compatible with the series x. Myself along with many other Xbox users are having issues with it crashing the consoles to discover that the particular version is not compatible at all and there is an updated version that has to be purchased . So I… Read Full Review

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★★★★★

“Simply the best!”

Written on: 20/11/2020

Love Simply Games, I ordered 2 items on Sunday, dispatched on Monday with an email and text message letting me know (before 10am), came through the door in perfect condition on Tuesday. I always check with Simply Games for my games because of their outstanding service and, 95% of the time, they're cheaper than anywhere else. Highly recommended and I have recommended them time and time again to friends and family. Thank you Simply Games for the outstanding customer service you provide… Read Full Review

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★★★★★

“Does what it says on the tin”

Written on: 19/11/2020 by Alibongo14 (1 review written)

Ordered for the first time as a pre order. Was a bit sceptical as I hadn't heard of the company before. Decided to take the chance. So glad I did. Got a great deal and received regular updates on the order. Item came right on time. Very good service and will definitely be buying again. Thank you very much… Read Full Review

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