Simply Games Reviews - www.simplygames.com

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★★★★★
4.8 / 5
95% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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Please note, this company underwent new management in January 2007. If you would like to leave a review relating to an experience dated BEFORE January 2007, please visit this alternative listing.


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Latest Reviews

★☆☆☆☆

“Unhelpful Customer Services”

Written on: 02/08/2022 by Romerson (1 review written)

My Blu-ray collection never turned up. Royal Mail apologised that the item had been incorrectly tracked to my house. After several emails to Simply Games explaining that the postman had not delivered that day, they asked me to send CCTV of the postman delivering that day to my house! Royal Mail asked me to give Simply Games the case ref to make a claim for the missing item but they refused. They are happy to take your money but very unhelpful when the item does not arrive… Read Full Review

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★★☆☆☆

“Pre-order arrived late again”

Written on: 29/07/2022 by Jac1884 (1 review written)

Two of the last 3 pre-orders I've ordered have not arrived on time. This last one I ordered on a Tuesday for arrival today (Friday) and it has not arrived in the post. Will update if it somehow magically appears today. Will not be using again if it doesn't… Read Full Review

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Juddu's Response to Jac1884's Review

Written on: 30/07/2022

Same, and nothing today for me either, so it will be Monday earliest for me. It should never say on the website "arrive by release day".

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★★★★★

“Fantastic customer service ”

Written on: 03/07/2022 by TracyAH (1 review written)

Customer service is exceptional, easy to navigate website and prices very competitive, first used this company when struggling to buy ps5. Received email alerting of stock and received product within days. Always use now when pre ordering games, prices very reasonable, communication good and delivery very fast, cannot fault this company… Read Full Review

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★★★★★

“Came very fast ”

Written on: 03/07/2022 by Joshua_Doherty (1 review written)

I preordered F1 22 and it came a whole day before the release date that topped with the price simply games is by far one of the best places to buy any game from! Just the pure speed of the delivery considering royal mail is delivering is absolutely amazing on the digital xbox store the Xbox series x version was £70 and here on simply games it was around £55 which is a absolute bargain a whole £15 discount just to own the game on disc! Everything about this company is just perfect I will be… Read Full Review

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★★★★★

“Great Shop”

Written on: 27/06/2022 by radioektyf (1 review written)

I've been ordering from this company for a couple of years now and highly recommend them. Always a great and speedy service with no issues. Competitive prices and often cheaper than Amazon! Let's support independent businesses… Read Full Review

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★★★★★

“Simply the best ”

Written on: 29/05/2022 by KOP1986 (1 review written)

Have said it before and hopefully I'll be able to say it again. Simply games is by far the best place to buy video games on the Internet,consoles as well come to that. Thanks again. … Read Full Review

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★☆☆☆☆

“No response from customer service with missing game”

Written on: 27/05/2022 by ARaymond (1 review written)

Had an issue with a new game having a empty box and no cartridge inside. Emailed the customer service with 0 response still, not even an automated one and it's been 4 working days already. Also their phone number advertised on their invoice and website is a dead line, so I can't even speak to someone to know my issue has been logged. I don't hold the missing game issue over their heads as it's obviously a manufacturing issue, but to have seemingly no customer service in place is shocking. They… Read Full Review

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★★★★★

“Quick delivery,efficient”

Written on: 24/05/2022 by Dvuz71 (1 review written)

I havecnever had a problem,with SG.Even when ordering close to christmas,i had a prompt delivery.My most recent of WWZ and WWZ Aftermath,was no different.Everything from ordering to postbox,was perfect… Read Full Review

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★★★★★

“Great site for gaming needs ”

Written on: 28/02/2022 by StanleyMeier1978 (1 review written)

Always get a prompt delivery and decent price with simply games. This is my go to shop for gaming… Read Full Review

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★★★★★

“Elden ring ”

Written on: 28/02/2022 by Russell007 (1 review written)

Awesome game, amazing detail and at an amazing price too, I will definitely be returning for more game purchases. 100% recommend, delivered release day unlike one of their competitors.. this company deserves your money over the bigger players, never had any problems with games or delivery or customer service. Give theses guys a go for all your gaming needs and desires, faultless service and cheaper than the competition… Read Full Review

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★★★★★

“Amazing”

Written on: 28/02/2022 by 347Day (1 review written)

My pre-order arrived on release day so I'm very very pleased with simplygames and would definitely recommend… Read Full Review

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★★★★★

“Always use Simplygames”

Written on: 21/02/2022 by 303Price (1 review written)

I always use Simplygames because's they're cheaper than most places, quick and reliable. Would always recommend them to others!… Read Full Review

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★★★★★

“Quick and accurate ”

Written on: 19/02/2022 by 436Cowan (1 review written)

I was sent what I ordered quickly and accurately. No issues. Just what you want from an online retailer!… Read Full Review

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★★★★★

“Cheapest around and great quality product”

Written on: 18/02/2022 by MarkMaynard (1 review written)

I had been looking for a Nintendo switch and simply games had the best price by far. The product arrived via dpd which is one of the better delivery companies and in a timely manner. Would definitely shop there again… Read Full Review

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★★★★★

“Delivered in less than 24 hours!”

Written on: 23/01/2022 by Richgirlbad (1 review written)

Very impressed with free delivery. I ordered around 3pm and still arrived the next day. Thanks!… Read Full Review

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★★★★★

“Got spider man quite fast”

Written on: 21/01/2022 by Karumati (1 review written)

Got my game within a week from moment of order, cheaper than on amazon too… Read Full Review

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★★★★★

“Always Delivers, Great Prices”

Written on: 19/01/2022 by Kiki3400 (1 review written)

I don't really buy my physical games anywhere else. Always guaranteed to be the cheapest if they stock it. Keep coming back because of the value and service. I don't think I have waited longer than 48 hrs for a delivery. Usually its within 24 hours. Never had an issue. Great quality, value and service… Read Full Review

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★★★★★

“First Class Service”

Written on: 17/01/2022 by MartSoC (2 reviews written)

Cannot fault the service I have had lately with plenty of communication and superfast next day delivery at no extra cost (might have been very lucky with the post) Game bought at a bargain sale price too… Read Full Review

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★★★★★

“Great prices and speed of delivery was excellent!”

Written on: 03/01/2022 by 386Moser (1 review written)

I bought two PS4 games that were at a great price, better than anywhere else on the internet, and the speed of delivery was great, even over the Christmas period. Would highly recommend… Read Full Review

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★★★★★

“Quicky delivery and cheaper than anywhere else!”

Written on: 02/01/2022 by RGRi (1 review written)

Simply Games had what I wanted for much cheaper than anywhere else I'd researched. The communication and updates on my order were brilliant ans even though I ordered over a bank holiday weekend, my order was delivered promptly. I would not hesitate to use them again in the future… Read Full Review

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