Please note, this company underwent new management in January 2007. If you would like to leave a review relating to an experience dated BEFORE January 2007, please visit this alternative listing.
written by GlennGlenny on 03/11/2023
I recently ordered from Simply Games for the first time and then realised the postal address was incorrect thanks to PayPal! I emailed the store and they responded quickly and adjusted the address for me. I got the item really quickly and the price was the best out there
written by 123Bell on 14/10/2023
pre-ordered Forza on the Fri 11th Aug 2023 payment taken 6 weeks before despatch, Game despatched day before release 5 days later still no game sent email stating no game not intrested so now have to open case with paypal to get £69.99 refund. Will not be using any more.
written by Andy1973pandy on 13/10/2023
Excellent service yet again . Ordered one day delivered the next
written by Underwoodcd106 on 28/08/2023
I don’t know what say , I preordered it came on time no hassle great service .
written by manx57 on 28/08/2023
Placed a pre-order in July 23 for Ride 5's 24th Aug release, it is now the 28th Aug and it is still not here!!
written by GamingGirl on 20/07/2023
I had Pre Ordered a game 1 month before release date. It arrived 2 days after release. Please do NOT Pre Order games from here. You will regret it.
written by ArcueidLover on 18/06/2023
I've used Simply Games for quite some time now and I've never been disappointed by them. Orders are always promptly shipped and arrive quickly - products are always priced well and often more affordable than other services in the same sphere and the few times there's been a problem with an order I've been able to quickly resolve it on getting in touch with their customer service. I've ordered many games from them for different platforms and even finally got my PS5 from them when shortages were abound for such - came as quite a bundle too with a few games and a handful of useful accessories. All in all I've had no issues with their service and would happily recommend to anyone who can make use of their services - which sadly is limited to the UK but well worth it to all in the UK who wish to buy what they have on offer.
written by on 16/05/2023
Have been buying games from Simply Games for about 5 years. Usually found them to be the cheapest & reliable. Delivery is always fast (or on time with pre orders) I don't buy lots of games but always buy from here unless it's an older game. Would highly recommend to anyone looking for games with great prices & fast delivery. Never had a problem so not used customer service.
written by Kaileyu98 on 15/05/2023
Pre-ordered a game which arrived the morning of release. V satisfied ????
written by lon3wolf2002 on 15/05/2023
Easy to use site, prices were great and items delivered on time. I recommend Simply.
written by JoseHawkins32 on 22/04/2023
Two pre-orders in a row now have failed to arrive on release date, despite payment being taken up to a week prior to the release date. The second order, payment was taken on Monday 17th April & today Saturday 22nd April, the Royal Mail have again not delivered. If it wasn't for the fact this is becoming consistent (2 pre-orders & 3 orders overall) I may not have written such a negative review. The company was the best place to order games by post this time last year. Now they've seemingly decided to post when they feel like it. Used to be a big advocate of the store, but until they buck their ideas up I won't be shopping here.
written by Jamir313 on 03/03/2023
Fantastic price as always with Simply Games, never have I found it cheaper elsewhere and they never fail to deliver a game within the time scale they state. Preorders have always come on release day & customer service are very prompt and helpful. Wouldn’t buy a game elsewhere.
written by on 27/02/2023
SimplyGames used to be great, but in the last few years they never deliver preorders on time. My last 5 preorders have all been really late, not just a day late, but anywhere from 3 days to 2 weeks. Amazon and ShopTo deliver on time. They seem well aware their deliveries aren't on time for many customers but they don't seem to care.
written by LyricFisher on 17/02/2023
Never had a single issue in the 5 years using this company.
written by Shenpet on 07/01/2023
The wrong item was sent. Have to say excellent in making contact but I have to pay P&P to send item back and wait for them to get the item before they send the right item out. So for there mess up I have to wait a lot longer to get my box set before I can play my game. Do the right thing and send my item out now, you have the proof I sent it back.
written by Steven1314 on 07/01/2023
Excellent as usual, great titles at great prices, my order was made up very quickly and sent out, I can't say much more , I've never had a problem with Simply Games. Thank you.
written by jacshin6 on 02/01/2023
I ordered a 4k film at the cheapest price I could find anywhere and also received a discount code to use that made it even cheaper. Best value I could find anywhere. Communication was great and I received the film in only a couple of days, even with the postal disruptions. I would definitely recommend and will check then out for future purchases. Great stuff! * I would like to have put received early but the option wasn't there.
written by on 30/12/2022
I use to use Simply for all my games. Sadly my last two pre orders have arrived late. I get that this is down to Royal Mail but Simply should follow others and ditch them for someone more reliable. Until they do its Amazon all the way for me.
written by Webster995 on 17/12/2022
Never had a problem before but Really not happy that they're still using royal mail over other couriers, especially around Christmas. Will have been over a week before i receive my order. Not convinced I'll even get it before Xmas now. Evri would have had it delivered in a couple days no fuss. Royal mail are unreliable now which means the business is also. a bit of foresight wouldn't have gone a miss to ditch them and go with someone else.
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