I bought one in 2006 and its been amazing. I have almost got rid of every unwanted hair on my body with no problem, but you do need to follow instructions properly. But now my pen has broken and I can't get another to finish my legs. Where can I get another?

Electrolysis takes time. Even at a salon, they will tell you it takes months and a lot of appointments to make a noticeable difference. Those three or four hairs on your chin are actually 30 or 40 that are taking it in turns to grow. So while you might think it's not working, it is - slowly, but permanently. Electrolysis is the only permanent way to remove hair. IPL and others only slow growth. And unlike IPL, electrolysis treats any colour hair on any colour skin. It is important to be patient and to follow the instructions every time. And hairs can only be treated successfully when they are in the growing stage of their cycle, not when dormant. Some people look on this treatment the same way others look on weight loss: they want something instant, with no exercising or calorie restriction. I'm sorry, but these things require dedication and time. That said, this Beautiko electrolyse pen with patches is brilliant. The instructions can look a bit daunting, but are easily understood and explained step by step, whether using the probe or the pads. My biggest problem area was my chin with excess hair caused by hormone problems, which made the hair coarse and with extremely deep roots. That is common in such situations, as anyone who has ever pulled one out with tweezers will know! This sort of hair will take more treatment than finer hair, but it will work given time and perseverance. I started on that area and concentrated on that area. If you try to do everything all at once, nothing will get done properly and you will be disappointed and disillusioned. I treated it with a combination of the probe and the smaller rectangular pads. To save me some time after treatment, I ran a battery epilator over the treated area to remove the hairs rather than tweezering individually. This made it easier to stop growing hairs at the next treatment. Once that area was responding well, I started on upper lip, and so on. Watching my friends and family members when they have been learning to use this pen, a common mistake is to try to do too big an area at each treatment e.g. by spreading the gel over too large and area when using the probe. This dilutes the current and slows the success rate down. Slowly and surely is the motto with any form of electrolysis. Also the pads, while allowing you to treat a larger area at one time, also spread the current. The probes treats hairs quicker, but take longer to cover a large area. I found the best way was to use a combination of both methods. I am now only treating the occasional new hair and am more than happy with the results. The watch words: time and patience!

Trying this product i was definitely weary to how the safety precautions were treated but in trying the Beautiko Electrolysis Pen on my face i see results that pleases me indefinitely !

I used this kit every other day for 3 months and followed the instructions. I don't think it has permanently removed a single hair from my legs or underarms.