Have read most of the reviews on here and can recognise a lot of the problems. Slow speeds, frequent outages, the need to reboot, etc. About a week ago I decided to ditch the Thomson router supplied Tesco and start using my trusty old Netgear router (which was originally supplied by Sky Broadband). Rang Tesco, got my username and password, removed the Sky firmare from the router by flashing a newer version from Netgear's website, and I was good to go. Since then, I've not had any issues. The service is as reliable as the one I was getting from Sky. I cannot believe Tesco would choose such a cheap router. Tight F**kers!

Tesco broadband is suffering major technical issues such that you either can't access email accounts due to am 'unrecognised error returned from email server' or, if you are successful, you can wait literally minutes for an email message to open. Have not been able to access emails for 3 days - ecah day complained to Tesco and received automated response telling me how to make internet connection faster - no problem with internet connection - everything else works as you would expect. Probelms seem to coincide with launch of Tesco bank - have seen posts elsewhere about problems accessing bank accounts on-line. If you are considering Tesco as broadband provider I would think again - you will end-up extremely frustrated and causing serious damage to your health (and possibly furniture, pets, etc.)

TESCO BROADBAND - think we paid about £12.99 a month

Switched from BT (see my review on THEIR Business Broadband) and immediately had problems over the date of switch-over - contacting their so-called Customer Service is about as easy as getting in touch with Osama bin Laden - they don't answer emails, either!
The speed was mediocre most of the time except maybe in the middle of the night but it could NEVER be described as more than 'quite good'. There were quite often failures with the service and, as I said, contacting them was worse tham useless - if you ever did manage to get through, they either did not understand your complaint or, more likely, didn't want to.
Can't remember if there was a yearly contract but anyway, after about a year we switched to another supplier, for whom my daughter had worked and have had no problems since.
On the plus side - you do get Tesco points!

I was with Tesco dial up and then moved to the cheapo Broardband at bow £14.16 month incl (useless )F secure.
The speed at 512 is rubbish for nowadays and it is not possible to use on BBC i player etc.
So I am looking to move to O2 who seem to offer good speeds for bette rprice. My line won't support silly speeds so I need to be realistic. But Tesco rely on inertia which is the most usual force in the world.Tesco are reliable and does not have outage. My wireless connection needs resetting after many hours anyway, so it is down to speed and value.

Tesco Broadband is reliable. I'm only on half a meg, but that speed is maintained at about 490Mb. You get what you pay for!

I have been on the uncapped 512Mb option with Tesco Broadband for several years now. Recently I have been concerned that I have been paying over the odds for this service, but I am coming to the conclusion that it is not nearly as poor as I had thought. Reading the many reviews of other ISP's recently, as I have looked for an alternative, probably with a phone bundle, suggests that in this case you get what you pay for, and it may actually be worth staying.

Tesco Broadband is fairly cheap compared to other ISPs out there and there are no download limits. I've heard some people complain that ISPs who promise no limits at a fairly low price have various ways of restricting your speed anyway but certainly not with Tesco. The trouble with Tesco is that while the speed is definitely of broadband standard the connection is not very reliable. Expect to be disconnected on average five times a month. You'll be able to reconnect eventually but after a few hours or so, which can really be annoying if you're downloading or for online gaming.

Also, Tesco like some ISPs out there use what's called a transparent cache. It's basically a local proxy. This works by Tesco storing webpages on it's own server for faster retrieval but this also means webpages are not always up to date and not very good if you want to use an anonymous proxy.

So, all in all if you don't mind being disconnected a few times a month and looking for a cheap ISP then Tesco is a reasonable choice, but I've cancelled Tesco account and decided to look for a more reliable ISP.