24-7 Electrical - www.24-7electrical.co.uk

Would give no stars if I could. Ordered item on black Friday an Xbox one. Not received, website down, phone number goes to voice mail, email returned failed notification. This is a Christmas present and now I've got to go through the bank to get my money back. One very annoyed customer. Warning to all do not use them ever that's if their website ever comes back up.

I would give this company no stars at all if possible. They despatched a delicate item to me in a flimsy plastic bag, and needless to say, when it arrived it was damaged beyond repair. I have had no refund, and they don't even bother responding to emails. Keep well away from this lot. I even emailed amazon who I ordered through and they didn't even reply to my email except to say my complaint had been received.

after 3 weeks Im still waiting for a refund on a faulty item that was returned. not impressed!

247 Electrical had my item in stock, and sent it out, together with a tracking number by Royal Mail. Unfortunately the tracking number only tells you when it has been delivered, so how you can track it, as described by 247 is beyond me? The item never arrived, 247 would not resend until 3 weeks had passed, and now out of stock, have promised a refund, but I'm still waiting!

They may be cheap, but buy elsewhere, at least you will get what you ordered.

The good parts - they (Powerblock U32 Weights) were cheaper than anywhere else on the web. I would have been fine with that and a longer delivery timescale if they had not quoted them as in stock and with a delivery timescale of a couple of days. I actually phoned through to customer services to make sure they were in stock before placing the web order. Yes - its in our warehouse, needs 1 day to send through to our team, and then it will be dispatched. We will email you when we do. That was Tuesday. Phoned on Thursday to be told that they were still waiting for it from their 'warehouse'. Really? Sounds like it was being supplied from a subcontractor, I said to customer services. "Oh no, we cant keep everything in stock sir". Well, then dont list it as in stock on your website then!! Grrrr. "As soon as it is being dispatched, we will send you an email." Anyway, phoned on Friday, and its been dispatched! No email, no notification. But I was able to get a tracking number from customer services. Due for delivery on Monday by Citylink. Waited in all day Monday, no delivery, no card. But the Citylink website status was 'Attempted Delivery" or something similar. In the end I picked it up from the depot on my way home from work on Tuesday (fortunately it is on my way home as there are limited depots, my local being 20 miles or so away). So finally got my goods and it turns out they were sourced from a completely different supplier. I just wished that websites that attract you through price are more honest about stock. Overall view is that the service satisfactory given the price, but they do not live up to their service promises.

Ordered electic fire online,they sent us the wrong product and refused to refund our money until they had collected it again and got it back to their warehouse.Was also told that the optimyst fire we had originally ordered was out of stock, Perminatally!.

Customer service was awful, All managers apparently off sick with no complaints dept.

Needless to say will not touch them with a bargepole in future!

Received my order before estimated delivery date, very pleased with the product and service of this site :D!

I am very impressed with the service and the price anad would certainly use you again and recommend you to anyone

Ordered from 24/7 as they were easily the cheapest I could find anywhere on the net and I'm so glad I did! Instant communication to questions (I had to confirm the order was for a pair as it seemed too good to be true)and delivery was quick and it was well packaged.

Product itself is great. Had the selecttech 1090's which had a habit of dropping weights on my foot. These are brilliant-wish I'd bought them earlier. The add on takes them to 41kg max per dumbbell which is enough for me at the mo.

Thanks!

They had stock of a product I saw when abroad on holiday, which was not the easiest to find in the UK. Better still they had it at a great price. Purchasing process was qucik and smooth. Within 2 days, the item was delivered safely and securely. Cant get better then that, surely? 5 Star rating, and deservedly so.