Dell Inspiron 8600 - This is a good machine, (not brilliant, just good) let down by Dell's customer service. Their "service" included having no spare parts available (for a brand new model) when the LCD fritzed after just 4 hours use, a series of broken promises resulting in five days of work lost, and, being charged for software support on software they installed. I will never buy another Dell, I will stick to smaller companies where you are treated as a person, not a (sales) number.