Enterprise Reviews

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Latest Reviews

★☆☆☆☆

“Customer service my $&*%”

Written on: 15/10/2017

I sent an email concerning CWD (did they include that)before we went to Toronto but did not receive a reply. We requested a compact car or better but got a mini car which would not carry 2 bags. We were told we had to take out Damage Waver DW because we were responsible for the full cost if the car was right off. The cost doubled. They had us over a barrel and had no choice but to take it and complain later. We did and sent an email still no reply. They brag about good customer service. A load… Read Full Review

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★☆☆☆☆

“Rip-off admin fee”

Written on: 02/09/2015 by 5Butler (1 review written)

Admin fee of £ 35 for forwarding a parking fine - which was issued in error. Even if it had been legitimate, it is outrageous to charge that much for simply looking up customer details on their database, printing a standard letter and posting it. There are people who don't earn as much as £35 in a day!… Read Full Review

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★☆☆☆☆

“Rip-off ”

Written on: 20/10/2014 by Melanyw408 (1 review written)

Renting a car from Enterprise rent-a-car from Mulhouse airport proved to be a nightmare. 1. After a couple of days into the rental while my wife & I were in Colmar the key broke.I telephoned for assistance ,and they advised me on the telephone that "as it was my fault" I had to pay the Euro150 fee.As I had no option I agreed. 2.The assistance in due course came and demanded Euro190,after phoning the office he agreed upon the Euro150.He managed to put the key together and I drove off.This was… Read Full Review

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★☆☆☆☆

“never use enterprise!!”

Written on: 08/08/2014 by mitre86 (1 review written)

Holding my deposit for two weeks and still had no refund. When i returnet the car they said withing 3 days money will come back to accout... i called them after one week they said within 10 days... then i called them after 12 days and they said within 14 days.. its been 14 days and still had no money back from them. Bad customer service… Read Full Review

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★★★☆☆

“I remember the first time I saw "Enterprise" coming...”

Written on: 12/04/2005 by christophermartin (1 review written)

I remember the first time I saw "Enterprise" coming soon to a TV near me in a TV guide I didn't even know it was Star Trek until I saw the show. I thought maybe it was a spin off of the TV show on CBS called JAG, you know "And Admiral, It is the Enterprise" spoken by Chekov in Star Trek IV? OK so it was in the past, far past, I mean so far back that Kirk is not even born in this time line, and neither is Spock! And of course I wouldn't expect the tech level of this show to be less advanced as… Read Full Review

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