Enterprise

I sent an email concerning CWD (did they include that)before we went to Toronto but did not receive a reply. We requested a compact car or better but got a mini car which would not carry 2 bags. We were told we had to take out Damage Waver DW because we were responsible for the full cost if the car was right off. The cost doubled. They had us over a barrel and had no choice but to take it and complain later. We did and sent an email still no reply.

They brag about good customer service. A load of BS avoid using them.

Admin fee of £ 35 for forwarding a parking fine - which was issued in error. Even if it had been legitimate, it is outrageous to charge that much for simply looking up customer details on their database, printing a standard letter and posting it. There are people who don't earn as much as £35 in a day!

Renting a car from Enterprise rent-a-car from Mulhouse airport proved to be a nightmare.

1. After a couple of days into the rental while my wife & I were in Colmar the key broke.I telephoned for assistance ,and they advised me on the telephone that "as it was my fault" I had to pay the Euro150

fee.As I had no option I agreed.

2.The assistance in due course came and demanded Euro190,after phoning the office he agreed upon the Euro150.He managed to put the key together and I drove off.This was around 1:30am.Soon after

the key broke again(so much for his repair) and fortunatly with the assistance of another driver we managed to "fix" the key with the help of a rubber band! we arrived back at our accomodation at 2:30am. completly exhausted.

3.the following morning I telephoned Enterprise explaining the situation and requesting to exchange the car and they said come to the airport at 8:00pm.Upon our arrival the clerk said that as it "was my fault" I had to pay the Euro850 excess before she would exchange cars.I protested that I did not break the key,I merely turned the key in the ignition and it came to pieces. I said that obviously it ws caused by "normal wear & tear" due to the the numerous drivers of the car which had done over 50000 kilometers,and I was just the unlucky customer who got a damaged key on "it's last legs"She was not intertested and refused to contact either her manager or anybody else in the Company.she said I could come back tomorrow to speak to the Manager.As I had no intention in paying Euro850 for damage to the key I and my wife reluctantly had to return to Colmar.The day was completly wasted!

4.We returned and the Manager agreed that it was not my fault and supplied us with a replacement car without paying the previusly demanded Euro850.

5.Upon my return home I have written four times over the past month to Enterprise explaining what happend asking for their comments and demanding the refund of the Euro150 I had paid for the assistance I needed to fix the faulty key.I have not received any acknowledgement whatsoever.

6.So let my experience be a warning to any potential tourist wanting to rent a car from Enterprise.

Holding my deposit for two weeks and still had no refund. When i returnet the car they said withing 3 days money will come back to accout... i called them after one week they said within 10 days... then i called them after 12 days and they said within 14 days.. its been 14 days and still had no money back from them. Bad customer service.

I remember the first time I saw "Enterprise" coming soon to a TV near me in a TV guide I didn't even know it was Star Trek until I saw the show. I thought maybe it was a spin off of the TV show on CBS called JAG, you know "And Admiral, It is the Enterprise" spoken by Chekov in Star Trek IV? OK so it was in the past, far past, I mean so far back that Kirk is not even born in this time line, and neither is Spock! And of course I wouldn't expect the tech level of this show to be less advanced as the tech in the Original Star Trek. After all that would be stupid and the ship would have the tech level of a Great War Warship if they did that. They get a pass from that because, it only makes sense to have LCD screens everywhere! The opening music, I liked the first 5 episodes I saw and then it got really old, it got so old that Deep Space Nines music started sounding good, or maybe even Voyager. The beginning music and scene changed after the first season and got much more graphical and they called it Star Trek Enterprise in the second season. I like the beginning; it is neat to see the advancements. But one of the star ships towards the end of the opening sure looks like a Romulan Bird of Prey from ST:TOS.

I can understand why they have never ending to be continued episodes (mini series with in the series) instead of one week shows. Because they are much cheaper to make and write. And any series after this one will have the same thing going for it I bet. OK fine, so be it, that is what I have a VCR for! However Deep Space Nine was the first to do this, but they had the Dominion War as the main plot and ALWAYS HAD SUB PLOTS going also. Eneterprise lacks in this as they basically make small movies and extend them over weeks and weeks of programming which makes reruns really annoying because you basically know that for the next 4-7 weeks there will be nothing new, which is OK too since they foolishly moved the day of Enterprise to Friday night and I can go out with out setting the VCR to tape it.

One thing I absolutely can not forgive was the Xindi plot for an entire season. Besides being a rip off of a Star Wars world, 5 races on one planet with sentient being? Yeah OK whatever but. Insectoids? Reptillians? Monkeymen? Human? And Whalemen? Then to top that confusion all of these races have their own ships? If there is ANYTHING that killed this series it was the Xindi, no wait what killed it was after Earth was saved and the Xindi became peaceful against Earth, Enterprise was thrust into another never ending plot about WWII and aliens helping Nazi's take the world. That is what did it in.

I like this show, do not get me wrong. I loved that out of all the Star Treks ever made, this is the one I could actually imagine myself being a part of because it is so realistic. I was sad to hear that it was canceled because besides the Xindi and a few other never ending plots it was a pretty good show with so much potential. I even liked how they explained the no ridge forehead Klingons. But the never ending episodes did ENT in. Star Trek doesn't make its money from the first time it is aired it makes its money off Reruns and making Mini Series or MicroMovies with in the show was just stupid.

I know, what a long review. I'll stop by saying, It was a good show, with a good cast and it could have done well, The next Generation well if it just had more episodes instead of all the never ending episodes. I will buy all 4 seasons on DVD but only if I can get them cheap off an online auction.