Kwik Fit Reviews - www.kwik-fit.com

★★☆☆☆
1.6 / 5
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Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com

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Latest Reviews

★☆☆☆☆

“Replaced 2 tyres for no reason”

Written on: 20/03/2021 by MarleyNicholson (1 review written)

I went to them to get a tyre fixed. They replaced two tyres without telling me they were going to, then charged me 250 pound. I asked for my original tyres back. 'They couldn't find them' These are the 'boys not to trust' Should be looked into and shut down… Read Full Review

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★★★★★

“Very welcoming and helpful”

Written on: 06/03/2021 by Riyadul44698 (1 review written)

the staff were very kind and polite. Very careful whilst driving my car. Halim the manager helped me out in as my car desperately needed some tyres. The staff mainly riyadul helped me a lot with my car and also found my locking nut as it was lost… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 25/02/2021 by Paris362 (1 review written)

Just had all four tyres replaced by the person I dealt with and his team, I must say impressed with the knowledge and attention to detail from the team. Nice to see well done… Read Full Review

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★☆☆☆☆

“Worse than Ryanair !!”

Written on: 19/02/2021 by Dunn46 (1 review written)

I thought id seen and dealt with the worse customer service company when id dealt with Ryanair,but this outfit on Whitworth Rd in Rochdale beats them hands down .More work in a self certificate sick form than these employees.3 HOURS ! to repair a puncture when all bays were empty and said with a grin on the face must be acceptable to previous punters.Hopefully this is one of many future buisness to go bang !!!… Read Full Review

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★☆☆☆☆

“incompetent technicians and management that cover for them”

Written on: 13/01/2021 by Caseyom250 (1 review written)

I took my car here to get a simple tyre job done, they managed to over-tighten the wheels bolts to the point that they had to be cut off by another actual garage, the area manager contacted me and claimed to be there at the time and was involved during the whole job (so lucky) he said they didn't do anything and wasn't interested in anything, even when I pointed out that the technician that claimed to be involved in the work said that they had done it (I even recorded the conversation) he… Read Full Review

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★☆☆☆☆

“BEWARE KWIKFIT WHEEL AIGNMENT ”

Written on: 01/12/2020 by MDNA (1 review written)

I've fitted 4 new tyres and then been told I need to do wheel alignment. They gave me £75 GBP quite over a phone, which is damn expensive, but I agreed as my car was in a garage already. But when I came to pick my car up, they gave me £160 GBP bill for wheel alignment! AVOID at all costs !!!… Read Full Review

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★★★★★

“Recent Visit”

Written on: 30/09/2020 by birnamwood (1 review written)

I had a problem with my brakes which required the rear to be renewed. Accepted a quote and the work was done when the parts were delivered. Checked the price after and Kwik Fit was competitive. Great Service from the team in there, always helpful and it would be hard to beat… Read Full Review

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★★★★★

“Great service ”

Written on: 04/05/2020 by edyconstantin (1 review written)

The person I dealt with and the guys from Kwick Fit Ashford are great. Very good customer service all the time. Thanks a lot !… Read Full Review

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★★★★★

“Excellent Service allround ”

Written on: 13/04/2020 by Sued1956 (1 review written)

I took my car in to be fixed suspension and the staff had excellent meet and greet and brought me a seat to sit on outside and provided me with fluids as I was there all day, I was so impressed with the service provided and they explained everything they needed to do and showed me materials that needed to be replaced to make the car road worthy I would definitely recommend their services to others A massive Big Thank You to all at Kwik Fit Ashford kent… Read Full Review

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★☆☆☆☆

“Kwik fit damaged my car ”

Written on: 11/03/2020 by Parrish126 (1 review written)

I’m waiting for the regional manager to call me back. My car went for a Mot test and came back damaged. And no one is taking any responsibility. Why am I expected to pay for the mishandling of my car, this is beyond bad customer service. It's not only bad customer service it's unethical and illegal to try to make someone pay for a mistake that your employee made. Procedures should be in place ensure this doesn't happen again. The call back can take as long as it takes no timescale given by… Read Full Review

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★☆☆☆☆

“Utterly abysmal!!”

Written on: 04/03/2020 by Skobiwan (1 review written)

Went there at about 09:30 this morning to had a tyre repaired. Booked a slot for 11:00. No problems booked in at 11:00 told them which tyre, all good so far. 15 minutes later was told that I needed new tyres, still not a problem. They didn't have my tyres so woulds have to order them in, still no problem. Told me it would cost a £100 more than the online price, then when i queried this it was brought down to only £20 more, for insurance allegedly. So I said no I don't want insurance and was… Read Full Review

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★★★☆☆

“Online MOT booking great & great price”

Written on: 03/02/2020 by aceChipping (3 reviews written)

I booked my MOT online for the last 2 years, two different cars, but managed to book the wrong centre twice. Each time a phone call to KwikFit, immediate answer & they changed the centre with no fuss & no extra charge. You can see online the appointment times & costs at all centres in an area & pick whichever you want. I usually managed to get the MOTs almost half-recommended price. The only negative with KwikFit is that whether or not they try to add unnecessary stuff onto your MOT to fleece… Read Full Review

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★☆☆☆☆

“Garage at Richfield Avenue Reading ”

Written on: 21/01/2020 by Cecelia33 (1 review written)

garage at… This is a review for Reading garage at Richfield Avenue  I gave up taking my car to this garage... everytime I've been there they "recommend" many things that you don't actually need...I took my car to fix a nail punching and they "recommended " changing the 4 tires... and they refused to fix the punching... I think this is a management issue... because I used to go to the one in Addlestone and they are just fine. Don't take your car to this garage. They abuse of our ingenuity… Read Full Review

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★☆☆☆☆

“WHAT A SHAME”

Written on: 07/09/2019 by KyanWaugh (1 review written)

3 years excellent service and gave a positive review to offset those negative I had seen. Last year told would need brake fluid this year so booked it with the MOT. When arrived noticed a change of manager and had my reservations then and there. Failed MOT with a huge list of faults non of which mentioned the years before not even as advisories and have checked the paperwork to confirm. Wanted to take over £700 from me for the repairs.  I was one of a few who would have recommended but sadly… Read Full Review

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★☆☆☆☆

“Rippoff company”

Written on: 18/07/2019 by Twitcher003 (1 review written)

Don’t use them. They are the biggest rippoff Company I have ever known. Failed my car falsely On faults that never existed. Told me it would cost £100++ to repair. Absolutely disgusted with their corruption. Don’t believe anything they tell you. … Read Full Review

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★☆☆☆☆

“Go elsewhere”

Written on: 27/06/2019 by mattcarter80 (1 review written)

Service was excellent. I can’t same the same for pricing. I went to the local Kwik-Fit today with a slow puncture on a run flat, which they do not repair as policy. I’ve no objections to that so had 2 new tyres fitted. The rub is that I was charged £577 for having them fitted when if I had been able to wait a couple of days (I couldn’t), they would have been under £400 (excluding fitting) when purchased on the Kwik-fit website. Below received from Kwik-Fit, justifying the near 50%… Read Full Review

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★☆☆☆☆

“Unnecessary work”

Written on: 07/06/2019 by Skyla34 (1 review written)

Two new tyres fitted OK. However one of the staff then assured me that I also needed two new rear brake discs and replacement brake pads on all four wheels. Having had the car serviced less than two months ago, the garage that did that service has removed all four wheels and shown me the state of all the discs and pads. None of them are worn enough to need replacement now. They will probably last another two years. … Read Full Review

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★☆☆☆☆

“Irresponsible, liers, worse car service, they damaged...”

Written on: 13/04/2019 by Royex266 (1 review written)

Rather than fixing my car they caused damage to the flushing lights stick. Noone could take any responsibility as the person who broke the light stick went off for leave for one month and the others were playing the fools (!!!!!). Unorofessional, irresponsible. I took my car for service and rather than fixing things they caused more damage and they take no responsibilities. Please please please stay away from them. There is no communication between the engineers and the teceptionist engineer… Read Full Review

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★☆☆☆☆

“NOT A KWICK FIT”

Written on: 03/04/2019 by nick.ratlins (1 review written)

VERY DISAPPOINTED. HAD A PUNCTURE AROUND 9.30 THURSDAY 28TH. VEHICLE IS A MOTABILITY CONTRACTED CAR SO HAS TO BE REPAIRED BY KWIK FIT. THEY ARRANGED FOR THE RAC TO RECOVER THE CAR AS IT DOES NOT HAVE A SPARE & THE BLOWOUT WAS TOO SEVERE FOR THE ONBOARD REPAIR KIT. INITIALLY IT WAS GOING TO TELFORD FOR A NEW TIRE BTU THEY DID NOT HAVE THE SIZE IN STOCK TO KW AGREED TO DO THIS AT MY HOME ON FRIDAY 29TH AFTER 3.00PM, WHEN I WAS HOME FROM COLLECTING CHILDREN FROM SCHOOL. NO ONE TURNED UP. I HAD… Read Full Review

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★★★★★

“Kwik Fit Giffnock ”

Written on: 23/03/2019 by JRoberts67 (1 review written)

Fantastic service very professional… Read Full Review

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