Kwik Fit Reviews - www.kwik-fit.com

★★☆☆☆
1.6 / 5
14% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Kwik Fit - www.kwik-fit.com - Ask a question now

Media Gallery for Kwik Fit - www.kwik-fit.com

Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Great service ”

Written on: 04/05/2020 by edyconstantin (1 review written)

The person I dealt with and the guys from Kwick Fit Ashford are great. Very good customer service all the time. Thanks a lot !… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent Service allround ”

Written on: 13/04/2020 by Sued1956 (1 review written)

I took my car in to be fixed suspension and the staff had excellent meet and greet and brought me a seat to sit on outside and provided me with fluids as I was there all day, I was so impressed with the service provided and they explained everything they needed to do and showed me materials that needed to be replaced to make the car road worthy I would definitely recommend their services to others A massive Big Thank You to all at Kwik Fit Ashford kent… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Kwik fit damaged my car ”

Written on: 11/03/2020 by Parrish126 (1 review written)

I’m waiting for the regional manager to call me back. My car went for a Mot test and came back damaged. And no one is taking any responsibility. Why am I expected to pay for the mishandling of my car, this is beyond bad customer service. It's not only bad customer service it's unethical and illegal to try to make someone pay for a mistake that your employee made. Procedures should be in place ensure this doesn't happen again. The call back can take as long as it takes no timescale given by… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Utterly abysmal!!”

Written on: 04/03/2020 by Skobiwan (1 review written)

Went there at about 09:30 this morning to had a tyre repaired. Booked a slot for 11:00. No problems booked in at 11:00 told them which tyre, all good so far. 15 minutes later was told that I needed new tyres, still not a problem. They didn't have my tyres so woulds have to order them in, still no problem. Told me it would cost a £100 more than the online price, then when i queried this it was brought down to only £20 more, for insurance allegedly. So I said no I don't want insurance and was… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“Online MOT booking great & great price”

Written on: 03/02/2020 by aceChipping (3 reviews written)

I booked my MOT online for the last 2 years, two different cars, but managed to book the wrong centre twice. Each time a phone call to KwikFit, immediate answer & they changed the centre with no fuss & no extra charge. You can see online the appointment times & costs at all centres in an area & pick whichever you want. I usually managed to get the MOTs almost half-recommended price. The only negative with KwikFit is that whether or not they try to add unnecessary stuff onto your MOT to fleece… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Garage at Richfield Avenue Reading ”

Written on: 21/01/2020 by Cecelia33 (1 review written)

garage at… This is a review for Reading garage at Richfield Avenue  I gave up taking my car to this garage... everytime I've been there they "recommend" many things that you don't actually need...I took my car to fix a nail punching and they "recommended " changing the 4 tires... and they refused to fix the punching... I think this is a management issue... because I used to go to the one in Addlestone and they are just fine. Don't take your car to this garage. They abuse of our ingenuity… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“WHAT A SHAME”

Written on: 07/09/2019 by KyanWaugh (1 review written)

3 years excellent service and gave a positive review to offset those negative I had seen. Last year told would need brake fluid this year so booked it with the MOT. When arrived noticed a change of manager and had my reservations then and there. Failed MOT with a huge list of faults non of which mentioned the years before not even as advisories and have checked the paperwork to confirm. Wanted to take over £700 from me for the repairs.  I was one of a few who would have recommended but sadly… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Rippoff company”

Written on: 18/07/2019 by Twitcher003 (1 review written)

Don’t use them. They are the biggest rippoff Company I have ever known. Failed my car falsely On faults that never existed. Told me it would cost £100++ to repair. Absolutely disgusted with their corruption. Don’t believe anything they tell you. … Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Go elsewhere”

Written on: 27/06/2019 by mattcarter80 (1 review written)

Service was excellent. I can’t same the same for pricing. I went to the local Kwik-Fit today with a slow puncture on a run flat, which they do not repair as policy. I’ve no objections to that so had 2 new tyres fitted. The rub is that I was charged £577 for having them fitted when if I had been able to wait a couple of days (I couldn’t), they would have been under £400 (excluding fitting) when purchased on the Kwik-fit website. Below received from Kwik-Fit, justifying the near 50%… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Unnecessary work”

Written on: 07/06/2019 by Skyla34 (1 review written)

Two new tyres fitted OK. However one of the staff then assured me that I also needed two new rear brake discs and replacement brake pads on all four wheels. Having had the car serviced less than two months ago, the garage that did that service has removed all four wheels and shown me the state of all the discs and pads. None of them are worn enough to need replacement now. They will probably last another two years. … Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Irresponsible, liers, worse car service, they damaged...”

Written on: 13/04/2019 by Royex266 (1 review written)

Rather than fixing my car they caused damage to the flushing lights stick. Noone could take any responsibility as the person who broke the light stick went off for leave for one month and the others were playing the fools (!!!!!). Unorofessional, irresponsible. I took my car for service and rather than fixing things they caused more damage and they take no responsibilities. Please please please stay away from them. There is no communication between the engineers and the teceptionist engineer… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“NOT A KWICK FIT”

Written on: 03/04/2019 by nick.ratlins (1 review written)

VERY DISAPPOINTED. HAD A PUNCTURE AROUND 9.30 THURSDAY 28TH. VEHICLE IS A MOTABILITY CONTRACTED CAR SO HAS TO BE REPAIRED BY KWIK FIT. THEY ARRANGED FOR THE RAC TO RECOVER THE CAR AS IT DOES NOT HAVE A SPARE & THE BLOWOUT WAS TOO SEVERE FOR THE ONBOARD REPAIR KIT. INITIALLY IT WAS GOING TO TELFORD FOR A NEW TIRE BTU THEY DID NOT HAVE THE SIZE IN STOCK TO KW AGREED TO DO THIS AT MY HOME ON FRIDAY 29TH AFTER 3.00PM, WHEN I WAS HOME FROM COLLECTING CHILDREN FROM SCHOOL. NO ONE TURNED UP. I HAD… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Kwik Fit Giffnock ”

Written on: 23/03/2019 by JRoberts67 (1 review written)

Fantastic service very professional… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Pleasant efficient staff and service”

Written on: 26/02/2019 by DianeHughes (1 review written)

I took my car for MOT and full service. It was done very quickly and I was very happy with the polite service I received from the two guys I dealt with. Would recommend. I have used this garage for a few years now and always been satisfied… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Renewal of Tyres”

Written on: 08/01/2019 by williammacbeth (1 review written)

To keep this brief - I required 4 new tyres and the best price was from Kwik Fit for the tyre types. On removal of wheels it was found the two front alloys were cracked. Kwik Fit kept the car in its premises until I procured new wheels on the net. The new wheels had tyres and the Kwik Fit team fitted them and aligned them all at a reasonable cost and despite me messing them around. Keep coming back as the service is excellent and good advice has always been provided with usually the best cost… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Took my car for an MOT and was told it had failed...”

Written on: 04/01/2019 by ykKing138 (1 review written)

Took my car for an MOT and was told it had failed because the headlamps aim was too high. I was advised that the adjustors had 'snapped off' and I would need two new headlamp units at a cost of £414.95. This just didn't sound right - snapped off - so I took the car to my local garage. They said the lights could easily be adjusted, nothing had snapped off and that it would cost £45 to adjust. I was a woman on my own and I am sure Kwik Fit tried to pull a fast one. I could be £400 worse off… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Garage price different to online”

Written on: 30/12/2018 by McNulty431 (1 review written)

Came in store this morning to get 4 new tyres for my car and the garage quoted me £490 for Bridgestone. Price online for 4 Bridgestone tyres was £312. The assistant at the garage advised that £60 is for tracking which isn’t included in the online price. This would take the price up to £372 and not £490. The assistant then advised to book it online and bring the car back on the appointment booked online which seems like a waste of time so after a bit of talking he agreed to match the… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Faulty tyre exchange led to serious incident”

Written on: 13/12/2018 by Faris (8 reviews written)

Unfortunately a tyre exchange in July 2018 was not done properly and my wheels were not properly reattached leading to one of them flying off when next being driven. Fortunately no one was injured but 6 months later am still trying to get transparency on what happened and compensation. Customer service considering the incident is non existent… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“'dangerous and incompetent'”

Written on: 13/11/2018 by Barker394 (1 review written)

took my car in for tracking and alignment. when I got it back the mechanic said he had adjusted it but the report sheet showed the 'after' with a red value. when I questioned this he said that ' it should be like that as it was set by the factory'. when I checked with the manufacturer they said that 'whoever claimed this was a dangerously ignorant, incompetent and irresponsible individual who should not be let anywhere near a vehicle'!! I contacted KF who have not even bothered to respond… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★★

“How fast was that”

Written on: 21/10/2018 by Greenhill131 (1 review written)

Queslett Road,Great Barr Birmingham Booked for 4 new tyres on line ,appointment 9 am I arrived about twenty minuets early,greeted by very friendly staff on arrival who new about my appointment.I expected to be their at least one hour.I was driving out work done at 9 am.How good was that.Best work and fastest work ever.Thanks to the staff who completed the work. Well done,I recommend this garage for service with a smile… Read Full Review

Report this review
Was this review helpful? 0 0
overview