Kwik Fit Reviews - www.kwik-fit.com

★★☆☆☆
1.6 / 5
15% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Kwik Fit - www.kwik-fit.com - Ask a question now

Media Gallery for Kwik Fit - www.kwik-fit.com

Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Check internet site first”

Written on: 24/07/2021 by brianpaul (2 reviews written)

Check online price first before you purchase Had a puncture which was on the side wall so needed a new tyre on my ford fiesta was charged £107 by Kwik Fit Deal Kent which i thought was a bit high but had no option but to pay. When i got home and checked the Kwik internet site the same tyre was being sold including fitting for £80. I have contacted Kwik Fit for an explanation but received no reply.Avoid at all cost !!!!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Altrincham branch - Great”

Written on: 03/07/2021

I used the Altrincham branch. The person on reception was extremely helpful. I booked my car in for later in the day. Whilst waiting for my car to be finished, I was listening to the receptionist on the telephone to other customers. He manner was always courteous and helpful. Another customer also commented the same. Overall the service at this branch was exemplary!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Thanks for getting my holidays off on a good start!”

Written on: 26/06/2021 by Finn1967 (1 review written)

Before setting off on a holiday drive across the country, I dropped in at Kwikfit in Swindon (Great Western Way) for a check-up of my car, and the service was instant, fast, professional and FREE! I could not believe it! Thanks so much for giving me that quick reassurance (and also a tip for what to look out for at the next car service). I'll surely be back! … Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Kwik Fit Truro - tyre repair”

Written on: 08/06/2021 by Eganbi470 (1 review written)

Bank holiday Monday I visited Kwik Fit Truro as I noticed a nail in my tyre, the tyre wasn't deflating so I left it in until I could get to a tyre centre. I explained there was nail in the tyre and asked them to take it out to check if it was punctured and if so repair the puncture, I was advised a repair would be £25 (which is expensive but no other places were open) After approx 15 mins of looking over the rest of the car and taking photo's the member of staff removed the wheel. He then… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Knaresborough branch”

Written on: 02/06/2021 by DenzelCooney5 (1 review written)

I booked my wife's car in for a service at the Knaresborough branch and thought no more about it until I got home from work for her to tell me it had failed on loads of issues and was not safe to drive . I think they used a shock tactic to gain the work. When all they needed to do was advise her that in the near future three tyres would need replacing and the tyre seal was out of date , none of which were at or even near a legal limit and for the work they did they charged my wife an extra… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Tyre repair”

Written on: 28/05/2021 by Lucas4567 (1 review written)

I visited Kwik Fit Beckenham today with my wife. One of the tyres on our car was losing pressure and we expected that a new one would be needed. However, the technician/mechanic after a thorough investigation detected a minor fault on the wheel which he proceeded to fix. A great result for us and many thanks to the mechanic for his efforts… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Mot”

Written on: 04/05/2021 by Jokirby (1 review written)

Took my car for it's mot. Would never normally contemplate using kwik fit due to it's sometimes notorious reputation for bad service but due to an oversight I needed the car in for it's mot ASAP and due to the really short notice couldn't get it booked in at my usual garage. So with trepidation especially since they were only charging £19.71 booked it in for the next day at the sheffield Ecclesall Road branch. The chap in reception was really busy talking to mechanics answering the phone and… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Replaced 2 tyres for no reason”

Written on: 20/03/2021 by MarleyNicholson (1 review written)

I went to them to get a tyre fixed. They replaced two tyres without telling me they were going to, then charged me 250 pound. I asked for my original tyres back. 'They couldn't find them' These are the 'boys not to trust' Should be looked into and shut down… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★★

“Very welcoming and helpful”

Written on: 06/03/2021 by Riyadul44698 (1 review written)

the staff were very kind and polite. Very careful whilst driving my car. Halim the manager helped me out in as my car desperately needed some tyres. The staff mainly riyadul helped me a lot with my car and also found my locking nut as it was lost… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent Customer Service”

Written on: 25/02/2021 by Paris362 (1 review written)

Just had all four tyres replaced by the person I dealt with and his team, I must say impressed with the knowledge and attention to detail from the team. Nice to see well done… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Worse than Ryanair !!”

Written on: 19/02/2021 by Dunn46 (1 review written)

I thought id seen and dealt with the worse customer service company when id dealt with Ryanair,but this outfit on Whitworth Rd in Rochdale beats them hands down .More work in a self certificate sick form than these employees.3 HOURS ! to repair a puncture when all bays were empty and said with a grin on the face must be acceptable to previous punters.Hopefully this is one of many future buisness to go bang !!!… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“incompetent technicians and management that cover for them”

Written on: 13/01/2021 by Caseyom250 (1 review written)

I took my car here to get a simple tyre job done, they managed to over-tighten the wheels bolts to the point that they had to be cut off by another actual garage, the area manager contacted me and claimed to be there at the time and was involved during the whole job (so lucky) he said they didn't do anything and wasn't interested in anything, even when I pointed out that the technician that claimed to be involved in the work said that they had done it (I even recorded the conversation) he… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“BEWARE KWIKFIT WHEEL AIGNMENT ”

Written on: 01/12/2020 by MDNA (1 review written)

I've fitted 4 new tyres and then been told I need to do wheel alignment. They gave me £75 GBP quite over a phone, which is damn expensive, but I agreed as my car was in a garage already. But when I came to pick my car up, they gave me £160 GBP bill for wheel alignment! AVOID at all costs !!!… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★★

“Recent Visit”

Written on: 30/09/2020 by birnamwood (1 review written)

I had a problem with my brakes which required the rear to be renewed. Accepted a quote and the work was done when the parts were delivered. Checked the price after and Kwik Fit was competitive. Great Service from the team in there, always helpful and it would be hard to beat… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great service ”

Written on: 04/05/2020 by edyconstantin (1 review written)

The person I dealt with and the guys from Kwick Fit Ashford are great. Very good customer service all the time. Thanks a lot !… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent Service allround ”

Written on: 13/04/2020 by Sued1956 (1 review written)

I took my car in to be fixed suspension and the staff had excellent meet and greet and brought me a seat to sit on outside and provided me with fluids as I was there all day, I was so impressed with the service provided and they explained everything they needed to do and showed me materials that needed to be replaced to make the car road worthy I would definitely recommend their services to others A massive Big Thank You to all at Kwik Fit Ashford kent… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Kwik fit damaged my car ”

Written on: 11/03/2020 by Parrish126 (1 review written)

I’m waiting for the regional manager to call me back. My car went for a Mot test and came back damaged. And no one is taking any responsibility. Why am I expected to pay for the mishandling of my car, this is beyond bad customer service. It's not only bad customer service it's unethical and illegal to try to make someone pay for a mistake that your employee made. Procedures should be in place ensure this doesn't happen again. The call back can take as long as it takes no timescale given by… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Utterly abysmal!!”

Written on: 04/03/2020 by Skobiwan (1 review written)

Went there at about 09:30 this morning to had a tyre repaired. Booked a slot for 11:00. No problems booked in at 11:00 told them which tyre, all good so far. 15 minutes later was told that I needed new tyres, still not a problem. They didn't have my tyres so woulds have to order them in, still no problem. Told me it would cost a £100 more than the online price, then when i queried this it was brought down to only £20 more, for insurance allegedly. So I said no I don't want insurance and was… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“Online MOT booking great & great price”

Written on: 03/02/2020 by aceChipping (3 reviews written)

I booked my MOT online for the last 2 years, two different cars, but managed to book the wrong centre twice. Each time a phone call to KwikFit, immediate answer & they changed the centre with no fuss & no extra charge. You can see online the appointment times & costs at all centres in an area & pick whichever you want. I usually managed to get the MOTs almost half-recommended price. The only negative with KwikFit is that whether or not they try to add unnecessary stuff onto your MOT to fleece… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Garage at Richfield Avenue Reading ”

Written on: 21/01/2020 by Cecelia33 (1 review written)

garage at… This is a review for Reading garage at Richfield Avenue  I gave up taking my car to this garage... everytime I've been there they "recommend" many things that you don't actually need...I took my car to fix a nail punching and they "recommended " changing the 4 tires... and they refused to fix the punching... I think this is a management issue... because I used to go to the one in Addlestone and they are just fine. Don't take your car to this garage. They abuse of our ingenuity… Read Full Review

Report this review
Was this review helpful? 0 0
overview