Kwik Fit Reviews - www.kwik-fit.com

★★☆☆☆
1.5 / 5
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Kwik Fit - www.kwik-fit.com
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Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com

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Latest Reviews

★☆☆☆☆

“Faulty tyre exchange led to serious incident”

Written on: 13/12/2018 by Faris (8 reviews written)

Unfortunately a tyre exchange in July 2018 was not done properly and my wheels were not properly reattached leading to one of them flying off when next being driven. Fortunately no one was injured but 6 months later am still trying to get transparency on what happened and compensation. Customer service considering the incident is non existent… Read Full Review

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★☆☆☆☆

“'dangerous and incompetent'”

Written on: 13/11/2018 by Barker394 (1 review written)

took my car in for tracking and alignment. when I got it back the mechanic said he had adjusted it but the report sheet showed the 'after' with a red value. when I questioned this he said that ' it should be like that as it was set by the factory'. when I checked with the manufacturer they said that 'whoever claimed this was a dangerously ignorant, incompetent and irresponsible individual who should not be let anywhere near a vehicle'!! I contacted KF who have not even bothered to respond… Read Full Review

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★★★★★

“How fast was that”

Written on: 21/10/2018 by Greenhill131 (1 review written)

Queslett Road,Great Barr Birmingham Booked for 4 new tyres on line ,appointment 9 am I arrived about twenty minuets early,greeted by very friendly staff on arrival who new about my appointment.I expected to be their at least one hour.I was driving out work done at 9 am.How good was that.Best work and fastest work ever.Thanks to the staff who completed the work. Well done,I recommend this garage for service with a smile… Read Full Review

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★★★★★

“No rip off”

Written on: 15/08/2018 by Shobie16 (1 review written)

Went in to the coatbridge branch seen by a man, start to finish waited half an hour what my problem was I had a screw in my tyre my thinking was they are going to take one look at it and say new tyre mate that will be about 120 pounds NO he says I can fix that 25 pounds great saved a ton well done Kwik fit… Read Full Review

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★★☆☆☆

“Kwik Fit - staff skill and knowlege a cause for concern”

Written on: 09/07/2018 by phowen (1 review written)

Last week I booked a ‘brake test’ at my local Kwik Fit in Richmond, where £840 of remedial work was identified. This was completed last week and I went to the Brentford branch of Kwik Fit, an MOT Test Centre, for my MOT test. My car failed, having been identified as having a Major and Minor Fault in the brake lines – neither of which was identified during my Brake Test. How were cracked brake pipes missed both during the Brake Test and again when extensive work was undertaken on the… Read Full Review

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★★★★★

“Great service ”

Written on: 22/05/2018 by AidenChaney (1 review written)

First time I have used Kwik Fit Clevedon (Somerset) arrived a the booking time of 9am went strait in sadly my wheel locking nut was not in the vehicle the fitting engineer drove me to Poursch in cribs causeway to collect the Tyers were fitted still on time with no fuss I would highly recomend the staff at cleevdon and also to note there were three members of staff down due to holidays and sadly one sick Great work guys well done and thanks to all from the manager to the shop floor an… Read Full Review

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★★★★★

“Excellent Staff and Service”

Written on: 05/05/2018

Tyre replacements; I had two front tyres replaced on my Audi. The staff were excellent, being both attentive and listening to my questions about tyre choices. I hadn't pre-booked the appointment and had the tyres changed and front wheel tracking alignment done whilst I waited. The staff provided advice on selecting competitively priced tyres specific to my car. Waiting room facilities were good with refreshments and a WC available - which I thought improved the wait. The whole visit was… Read Full Review

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★★★★★

“Barbourne branch,worcester.”

Written on: 14/04/2018 by Megamisty333 (1 review written)

Excellent service at this branch of Kwik fit.nothing is too much trouble.very helpful polite staff.wouldnt go anywhere else for mot and servicing.best service my car has had.better than main dealers at barbourne branch… Read Full Review

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★★★★★

“Friendly staff”

Written on: 11/04/2018 by Cliff1960 (1 review written)

I have used kwikfit Welwyn garden for many years now.the staff are friendly helpful people.always do a great job.thank you kwikfit Welwyn garden… Read Full Review

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★☆☆☆☆

“Kwik Fit - Giffnock”

Written on: 19/03/2018 by garygemmell (2 reviews written)

Went in to get a quote for a whole new exhaust system for my Ford Streetka - Quoted me over £500 more than the car is worth - went to Eurocarparts and got the whole thing for £150 and fitted it myself in less than 2 hours! They must either be fitting full stainless steel top of the range jobs or charging £200 an hour fitting lol The guy didnt have a clue what Mcpherson struts are either so I had to explain! Dire service will never go to a Kwik Fit again but I just did it to see if the… Read Full Review

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★☆☆☆☆

“4x4 wheel alignment ”

Written on: 10/02/2018 by Scoobydoo36 (1 review written)

Took my car for 4x4 wheel alignment cause i brought a brand new set of alloys. Put the alloys on and travelled 1 mile to kwik fit for the alignment, I checked the alloys before the employee took the car into the garage (all ok). The alignment got done but the mechanic noticed I had put one of the rotational tyres on the wrong side so I asked if they could change them over, in doing so once finished I noticed the two alloys they changed over had scratches that had gone down to the metal so I… Read Full Review

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★☆☆☆☆

“Overpriced pushy sales”

Written on: 22/01/2018

Quick fit Stratford on Avon Their tyres a overpriced I found the same ones £40 cheaper including fitting which quick fit charge £15 for each tyre Their wheel alignment is £69 on top Avoid at all costs As it will be you paying over the odds… Read Full Review

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★☆☆☆☆

“Tyred”

Written on: 07/01/2018 by JamesonDoherty294 (1 review written)

South Croydon kwikfit :my wife had a slow puncture on her evoque ,so went to Kwik Fit at discount one wheel change and alignment quoted £288 ,I thought this was a bit steep so went home and onto kwikfit pre book site for same tyre and same site for change the price was £166 ,phoned back the same guy and challenged his quote saying this was his price with discount ,just mumbled a load of rubbish basically trying to defend his quote ,please please do not use this branch or similar as they… Read Full Review

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★☆☆☆☆

“DO NOT USE KWIK-FIT UNDER ANY CIRCUMSTANCES!!”

Written on: 08/12/2017 by cfSkinner136 (1 review written)

Took my car into Kwik Fit as an emergency repair as my passenger window pane had fallen out of its clip and into the door panel, and dropped my car off at the Southend on Sea branch whilst I went to work around the corner. When I got home I not only discovered my driver side headlamp washer cover was missing but my bumper wasn't on properly on the drivers side. As Kwik-Fit was only supposed to touch my passenger door I knew straight away the engineers had been fiddling with my car and stolen my… Read Full Review

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★☆☆☆☆

“BISHOPBRIGGS STAFF RUDE & NASTY”

Written on: 11/11/2017 by KennethMcFarlane (1 review written)

I took the car in for a simple puncture repair to this branch. I wasn't told how much nor did I ask as, I assumed it would be about £10. Got the phone call to say the job was done & it would be £25. I was a bit taken aback & when I got there, asked the chap why it was so expensive. He advised this was the normal price and I would have agreed to that when the car was brought in. I advised him no price had been given, & after some flustered phoning said there had been a breakdown in… Read Full Review

Garygemmell's Response to KennethMcFarlane's Review

Written on: 19/03/2018

Yeah I agree total wankerbrigade!

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★☆☆☆☆

“2011 Mini 1 MOT due last minute booked only place...”

Written on: 03/10/2017 by llmarshall (1 review written)

2011 Mini 1 MOT due last minute booked only place available (I now know why!) Kwik Fit never again. Guy on reception never looked me in the face when I arrived to hand over key, should of realised already. Garage completely empty near end of month! Failed on osr brake pads low ok I accept a consumables but isn't that a recommendation, Anyway that's not the kicker!! There's a small tear in the flexi on the exhaust! Its a automatic with 30000 miles on the clock with no noise coming off it… Read Full Review

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★★☆☆☆

“Kwikfit Watlin gillingham ”

Written on: 23/09/2017 by Maribel1946 (1 review written)

Booked 1 tire change for one o'clock. Arrived at 12.55, handed keys over at 13.05, 13.35 says as it is a Range Rover with air suspension he doesn't know how to lock it off to jack it up and needs to wait for service manager. Wheel finally off at 13.45. It's now 14.09 and new tyre and wheel still not on. Finally finished at 14.20. Will be looking else where for my types in future… Read Full Review

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★☆☆☆☆

“Go somewhere else-even if it costs more ”

Written on: 19/09/2017 by Raymondi295 (1 review written)

Brought my car in to have 2 new tyres (I usually go to Halfords, but Kwik Fit were cheaper and I thought they'd be ok). It was a Sunday and it took 1.5 hours for 2 tyres (about 3 times longer than at Halfords). My car then juddered for a week at anywhere near 50mph. Took it back on the Sunday and was told that someone had taken all the weights and they could not re-balance the wheels. It is now Tues and I have been sat here an hour waiting (still no car) and the bloke sitting on the desk has… Read Full Review

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★☆☆☆☆

“bad”

Written on: 15/09/2017 by LaylaBaird227 (1 review written)

Exhaust for my Renault Megane, ,sat in the waiting room 3 and half hours only to be told when i asked that the mechanics couldnt remove my old exhaust, several blow torches, tools kept being ordered. I HAD TO LEAVE THE CAR AND GO BACK THE NEXT DAY, Another mechanic had to be called upon to remove the exhaust. poor customer service, not kept informed of what was happening. final bill £596.00 I put my trust in kwik fit and was seriously let down by the service i received. NO STARS AWARDED… Read Full Review

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★☆☆☆☆

“don't know what there talking about @ overpriced”

Written on: 14/08/2017 by nigelhalling (1 review written)

Took my saxo in to Cheltenham Kwik fit for break fluid change they found a problems fair enough. They call me in and told me my master cylinder needed replacing while pointing at the rear wheel drum. I ask how much is it going to cost they said £247. I wasn't born yesterday its the slave cylinder and it cost £27 on euro car parts. Kwik fit are your training monkeys? First time going in Kwik fit and it will be the last… Read Full Review

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