JD Sports Reviews

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JD Sports
★☆☆☆☆
1.4
9.0% of users recommend this
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  • Quality of service

  • Layout of shop

  • Value For Money

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“Excellent experience”

★★★★★

written by alisakas on 27/02/2014

I made two online orders the last month and I didn't have any problem. It was an international order, it arrived in 4 days in a perfect condition and with free shipping. What else to request? Would recommend it to everyone!

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“the best”

★★★★★

written by on 27/02/2014

i got robbed there and i never got my stock back and they have 1179.98 of mine and i havent got any of it back but at the same time i feel like its my fault so i'll let them off with something like that

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“Amazing :) ”

★★★★★

written by on 13/11/2013

Absolutely amazing, free delivery, ordered it and was with me the next day. Brought trainers for the man for bday, brilliant! Highly recommended

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“Thankyou JD Sports”

★★★★★

written by BillyBigBoiledegg on 02/11/2013

I wrote the 'jd/Hermes' post below. But since then, JD have been in touch with an apology and took full responsibilty rather than putting the blame on Hermes. They have also offered me the damaged trainers for free as a gesture of good will. Top marks for excellent customer service

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“GREAT SERVICE!!!”

★★★★★

written by TiffPageB on 07/10/2013

I ordered two separate orders last week and they was the right size, good quality and came within the waiting time!! The things are great reasonable prices and i would defiantly order online again, it was also hassle free!:) Love JD.

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“Good service and fast delivery!!!”

★★★★★

written by on 05/02/2013

I ordered a pair of shoes from the Netharlands on the 25th the package was sent on the 26th and I receieved the package today. I sent them a few e-mails about the were abouts of my package and they always sent me a good answer within a few hours. So overall good service and fast delivery!!!

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“JD Sports Middlebrook Bolton”

★★★★★

written by on 11/11/2012

I was in the store yesterday, its clean and very tidy. The young lady on the fitting rooms was lovely very helpful and genuine. Asked if I needed anything at all whilst always smiling even when the store was busy. I asked if she'd worked their long and she said only a week, well done JD employing someone who actually cares about customers. I bought the goods I tried on and left feeling happy thoroughly enjoyed my shopping experience.

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“Nice Layout”

★★★★★

written by on 24/10/2012

I visited the Brent Cross branch of this store and found that the layout was very good! I easily found what I was looking for and it was a better shopping experience compared to Sports Direct as their products are everywhere!

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“Great Value for money”

★★★★★

written by Brookbook on 14/03/2012

I recently visited my local JD Sports Shop and was amazed at how cheap the top branded products are. The shop was also Clean and Tidy, with very very helpful staff. I purchased two T-Shirts, namely a Sergio Taccini T Shirt, that was on a special offer of 2 for £20. The same Tshirt online was £25 each, so you can imagine how impressed I was at this bargain, not only that the staff made me feel as ease and also told me that if the item doesnt fit, I can return for a larger or smaller size. Generally I find that Internet Shops are cheaper than high street shops, however with JD Sports, this is not the case, I saved £30 with the T Shirts and noticed that the trainers and track suits were also a lot cheaper than some of the online stores I normally purchase from. Not forgetting that I would also have had to pay postage if I purchased online, this would have made the items even dearer. Well done JD Sports, you clearly do offer Great Customer Service and Outstanding Value for money.

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“T90 astroturf Boots”

★★★★★

written by leyton1323 on 11/03/2012

Amazing, very comfy feel better than expected when in game, very good value

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“Very Impressed”

★★★★★

written by Sandfish on 16/02/2012

After reading some of the other reviews from this site, I almost expected my shoes to either never show up or to receive an entirely different pair. However, this was definitely not the case. Overall these shoes feel solid, are quite comfortable, and are worth their price. As they were shipping to the U.S., their arrival time was also spot on as they arrived in 5 days (their projected international delivery window is 4-10 days). I had shot them an email inquiring on the projected arrival time, but received no response as of yet (their wait period is 1-7 days for emails). Regardless, I procured them nonetheless. Their customer service may be lacking, but their product certainly is not!

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“I recently bought a nike man bag from JD Sports. The...”

★★★★★

written by Ashley Bender on 25/06/2009

I recently bought a nike man bag from JD Sports. The ordering process was quick and easy and i have had no problems with the product. as this was not over 70 pounds it was not free delivery but it only took a week to come and i will definately be using this site again.

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“JD Sports is a great Sports shop. I think its the best...”

★★★★★

written by al9 on 14/11/2004

JD Sports is a great Sports shop. I think its the best one yet, value for money, great staff really nice and friendly. The layout of the shop is one of the best lay outs yet I have see in a Sports shop. I would reccomend everyone to go to this Sports Shop - it's the best yet!

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Asked by thazziez on 25th February 2015 Report this content
Has anyone ordered from JD Sports online from the US?

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Asked by gillianetta on 8th July 2014 Report this content
My daughter bought the wrong size trainers for her sons 10th birthday, as his feet had grown. They will not exchange for a bigger size as it is past 28 days return policy. Has anyone else had this problem? One very sad small child.

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Answers (1)
Report this content Looloo77 Written on: 12/07/2014
Good luck with that one! The only way to hit this company hard is by not shopping there anymore. Since I stopped shopping at JD Sports, I've discovered the same products much cheaper. Maybe you could sell the trainers on to someone else via Gumtree?
Asked by Cathy666 on 29th May 2014 Report this content
Hi guys just wondering if anyone can help. My son has ordered almost 300.00 of holiday items from jd sports between them and city link have had me on a goose chance for the past week it turns out our order has been lost in the depot of city link Edmonton iv been told although the items have clearly not been scanned out for delivery my son has to wait for a claim form . He s on holiday Saturday the form should have been here today but hasn't come there's obviously no chance of his order being sent back out in time or a refund now. I can't see why we have to wait for a form when jd and city link have told me they have lost it at the depot it's a joke my son hasn't another 300 pounds or time as he work to be left like this I don't know what else I can do please help?

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Asked by mandy1981 on 18th March 2014 Report this content
I haven't received my parcel from JD Sports but I've been told its been delivered by my hermes, I've contacted them and they've told me I need to contact JD Sports. Can someone help me with this please?

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Answers (1)
Report this content thindes78 Written on: 18/03/2014
I would contact JD Sports ASAP by email and phone -but I found I had to chase them everyday until they finally answered, but I would also contact my credit/bank card company to get advice, as I believe they can help you with a refund if you haven't received the item.
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