Delta Airlines Reviews

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★★☆☆☆
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Latest Reviews

★★★★★

“AtoB Transfer”

Written on: 07/04/2021 by hopetobe71 (1 review written)

AtoB Transfer specializes in a taxi service pickup from and to the airport. A taxi transfer with AtoB is more than just a taxi ride. You are treated like a special guest or a good old friend as our number one priority is total customer satisfaction. We create a unique taxi experience… Read Full Review

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★☆☆☆☆

“Fly not politics”

Written on: 02/04/2021 by Woke-sick (2 reviews written)

I firmly believe that people have the right to believe whatever you want. Whether it is true or not. If people want to believe that the laws in Georgia that require people to confirm their identity to make sure who you are and that your vote counts is the same as segregated schools and bathrooms for whites and blacks only, you are welcome to believe that. But as a company responding to an inaccurate representation of a voter law is both political and irresponsible. Delta had been my choice for… Read Full Review

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★★★★★

“Coronavirus”

Written on: 13/07/2020 by Billybear71 (2 reviews written)

Exceptional customer service over cancelled flights to USA because of covid. I did it all through facebook messenger and the agent at Delta was superb for us… Read Full Review

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★☆☆☆☆

“Worst airline ever”

Written on: 10/11/2017 by Dmbddzzxxxxxxx (1 review written)

I have been on four Delta flights over a five day period and I give Delta a 100% failure rating. All four flights over booked, my carry on taken away and given back at the gate on all four flights, late departure on all for flights. I understand things happen but all four flights make these issues appear the norm not the exception. I would recommend not going on your trip if Delta happens to be you only option… Read Full Review

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★★★★☆

“passenger load/unload”

Written on: 02/04/2017 by Parkerw154 (1 review written)

I'm lost at words at the manner airplanes are loading and unloading. Applies to every airline. Seemingly, the boarding process would be expedited if loaded from the rear forward. This keeps baggage and carry on from banging onto passenger already seated. Unload front to rear eliminates congestion at the door. Why do first class get to board of seating first. We all flying the same destination, They get their perks and amenities no one else get, regardless of ticket price. If their are empty… Read Full Review

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★★★☆☆

“Damaged suitcase”

Written on: 16/09/2016 by 182Reid (1 review written)

After recently flying in from Texas to Manchester, my suit case was damaged, and i mean like dropped off the side of the air plane, dented and the back ripped off it basically. After seeing the luggage claim office at Manchester airport, and sending off the insurance claim. I received a K2 Global suitcase, as a replacement for my Samsonite suitcase. While iam happy with getting a replacement, i am not willing to get a ford Ka, for a BMW. The replacement suitcase looks like you might get a… Read Full Review

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★☆☆☆☆

“Worst airline, long delay on departure and arrival flights”

Written on: 22/08/2016 by Cindy01 (1 review written)

These people obviously will not help you get to your destination. They will ask you to call and schedule your own flight if their own flight made customers miss their connecting flights. Connecting flights won't even wait for a minute for customers to get on. Flights delayed for hours on flight to mn and from mn. Customer service in Minneapolis is the worse. Most of these counter workers should be fired… Read Full Review

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★☆☆☆☆

“HORRIBLE AIRLINE”

Written on: 14/08/2016 by WesleyDavidson404 (1 review written)

I got to the airport over 50 minutes early for my flight. There was a woman with bags before me trying to check in and the ladies checking bags did not tell us they were cutting off the check in bags. I COULD NOT CHECK IN MY BAGS BECAUSE THEY WERE SHORT STAFFED. I ASKED THE WOMAN AT THE DESK WHY SHE DIDN'T TELL ME BECAUSE I WAS READY WITH MY BAGS. All she said was that they were SHORT STAFFED. I missed my flight because you are short staffed and now I have to get a hotel and buy another flight… Read Full Review

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★☆☆☆☆

“Horrible customer service”

Written on: 09/07/2016

7/2/16 After 2 delays causing me to miss my connection, an hour drive to the airport only to be told that they would have to rebook me on another airlines and that my departure would be delayed for a total of 12 hours from the original flight time I was told by the counter agent, who could give me no explanation for the delays that I could proceed to the other airlines counter to check in. Upon arriving there the counter was closed (you would think they would know this) leaving me to either… Read Full Review

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★★☆☆☆

“this is the third year in a row that I've used delta...”

Written on: 23/04/2016 by ontherunwayfor2hours (1 review written)

this is the third year in a row that I've used delta and this is the third time I've been delayed. why aren't these planes checked after each flight?? and why aren't there back up planes??? why do we have to sit on the runway while they fix the plane?'. im done with delta!!!'… Read Full Review

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★☆☆☆☆

“rates tripeld in three hours”

Written on: 24/03/2016 by Marshallhh143 (1 review written)

Searched flights found one round trip for. 418.00. Three hours later flight was 2,147.00 per person. Called customer svc. They confirmed the new rate. I was like REALLY. She was not very helpful. I checked and double checked delta site and other popular travel sites they all changed. How can they triple a flight $$$ in just a couple hours?? Sad in CT… Read Full Review

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★☆☆☆☆

“No assistance”

Written on: 23/02/2016 by Wendy22john (1 review written)

Flying out of Georgetown Bahamas. My husband and I had booked our flight and seats two months earlier. When we went to depart from home they did not have a seat for my husband. The ticket agent in Georgetown was not helpful what so ever. The flight was not even full and she said that she could not get us seats together . How delta gives up your seat even after you book and pick your seats is ridiculous. We fly delta only but may think about flying competitors… Read Full Review

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★☆☆☆☆

“Rude people”

Written on: 14/10/2015 by Kevinrio (1 review written)

My flight into Seattle was delayed causing me to miss connection. First words out of the mouths of the first 3 agents I asked was" I can't help you", followed by pointing me to next person that couldn't or wouldn't take time help or explain why they couldn't. No one would help until I demanded assistance from 4 th person… Read Full Review

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★★★★★

“great service and excellent flight attendants”

Written on: 18/08/2015 by andreavasquez (1 review written)

I traveled to the Dominican Republic from NYC and I had the best experience I could remember. The flight attendants were excellent on the way to DR and on my return to NYC. The checking was great and the personnel was friendly and very patient. I look forward to travel with Delta. I am glad I became a sky miles member. I highly recommend Delta Airlines!… Read Full Review

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★☆☆☆☆

“Unetical practice of overbooking”

Written on: 02/08/2015 by egWilson252 (1 review written)

I'll NEVER, NEVER, NEVER fly with Delta or as a matter of fact with any American airline on international flights. I've bought a ticket 3 months ahead of time, and now I am on a stand-by waiting to see if I'll get a seat in the middle of a summer season. The only good news is that I am stuck in Amsterdam, which makes the possibly one day extension bearable. The line of people on stand-by is long. You just cannot believe that these greedy bustards have overbooked the flight to such… Read Full Review

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★☆☆☆☆

“Negligent!”

Written on: 23/07/2015 by Lancaster326 (1 review written)

My daughter spent 18 hours between the Oakland, LAX, and Phoenix airport because of Delta's greedy overbooking fallout. Not only were all of Delta's flight cancelled by the time she reaching LAX, the staff said not a word to the passengers about what to do next. When my daughter asked for help, they had no solutions for her . . . really!!! Luckily, another mother took her under her wing and stayed with her throughout the duration of her ordeal. I had to call Southwest and purchase an… Read Full Review

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★☆☆☆☆

“1st Class turned out to be Ecomony Class”

Written on: 15/07/2015

Our dream flight on Delta turned out to be a nightmare and is continuing to be frustrating trying to get fair compensation for changes in flight classifications. My family made the trip of a lifetime to Alaska and chose to fly Delta first class for our return home due to the fact we knew it was going to be a long flight time and my husband is disabled and needed the ability to rest and stretch out and that there would be meals served. We left Anchorage as scheduled at 9:23pm and we got within… Read Full Review

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★☆☆☆☆

“Better off walking”

Written on: 13/07/2015 by StanleyMedeiros (1 review written)

If u don't mind horrible service or broken air conditioning this is the best option.. It was 100 degrees and smelled like a Mexican taint… Read Full Review

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★☆☆☆☆

“The worst option to fly ”

Written on: 29/06/2015 by Daleywm1965 (1 review written)

We dont have a lot of time from our vacation we chose Delta and its been horrible we are flying to Rome and the fligth is delayed, the check your names and passports downstairs and then they do it again upstairs delay after delay!! The worst service now they moved all of our agenda never flying again what a way to kill our anthusiasm… Read Full Review

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★★★★★

“Delta to Barbados”

Written on: 18/05/2015 by fiSantiago144 (1 review written)

Wonderful flight, great staff. The lunch meal we had was excellent. it was light years ahead of the wedding meal we had at Sandals. It was tasty, presentation was very nice. It was actually more then expected. Our flight was comfortable and your staff on the ground and in the air made our long flight a pleasant trip. Our thanks for a wonderful experience… Read Full Review

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