The locality of this hotel is great, however the Sol Pelicanos Sol only a few yards away is far superior and has the advantage of an enormous lagoon style pool. Staff were helpful and polite, this is a no frills holiday and due to it having a spa (that you have to pay for) this I would personally rate as no more than 2 star hotel. We did experience some problems with the lifts and as we were on the 10th floor this caused some difficulty, but as we were on holiday we chilled out and were patient. Eventually, like Rome, all roads led to the right place eventually.