written by leepro on 03/11/2006
Where are they???!!!!!?? I, too, still had $$ in my account. There's gotta be something we can do! Ideas, anybody?
written by matrixm61 on 20/10/2006
For the last 3 - 5 months I have not been able to log into the MatrixM ringtone and wallpaper web site. Were did the site go? I have unused $$ for ringtones that I can no longer use. I've tried e-mailing the personnel at this web site with no response or feedback at all. Is there an 800 number that can be called to clear this up?
written by matrim61 on 20/10/2006
For the last 3-5 months I have not been able to log into the MatrixM's web site. Were did the site go? I have unused $$ for ring tones that I can no longer use. I've tried emailing the personnel at this web site with no response or feedback at all.
written by charise0613 on 15/04/2006
MatrixM double billed me and never responded to any of the emails I sent regarding the double billing. In addition, I could never download anything and I keep getting error 16. Although the site advised me to send an email to tech support indicating I was getting error 16, they don't respond to these either. So, I joined about a month ago, have been doubled billed, have had no customer service or tech support, and no resolution to any of these issues.
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As rated by our community of reviewers
Karmelized's Response to leepro's Review
Written on: 24/12/2006
I have tried to pass on the information from the web page, but have been denied. If everyone will do their research via the web, you will find the office information. However, I have called every number given and they have all be out of order. To bad we cannot file a class action suit against them.
Joywtx's Response to leepro's Review
Written on: 17/01/2007
Still had money in my account too... Did anyone find out whats up with MatrixM?
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<br/>Joywtx
Caughtinamosh's Response to leepro's Review
Written on: 08/01/2007
I am in the same boat! I have some money left in my account and I haven't been able to get back on the website. Too bad too, as they have the best and cheapest ringtones that I have found. Most all of the tones that I downloaded were from $.30-$.70/per, opposed to at least $2.00 everywhere else.
<br/>Bummer! Hope MatrixM figure it out soon or announce a new website...?