Boots Advantage Card Reviews

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Latest Reviews

★★☆☆☆

“Beware losing card”

Written on: 26/06/2020 by Ajfhgbtjcbsmsk (1 review written)

I lost Advatage card befinni g December last year. Eventually some to someone at Boots customer Support who said my points would be transferred to a other card which will be sent out shortly. Plus points accrued from my temporary card transferred to it. Allowing for problems with staffing and post during these last 6 months from pandemic Covid I still haven't even deny replacement, I have been told by staff at Bootsshop my temporary card has expired and I will loose those points. Now I am… Read Full Review

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★★☆☆☆

“doesn't work ”

Written on: 16/01/2020 by Lainey433 (1 review written)

all of the offers has to be loaded otherwise it doesn't work. I don't wont to remember this. I would prefer those offers to be added to the card automatically and to be informed by the cashier or maybe by an email. I did get an offer for my birthday month and went to the tills to pay and even I had this offer loaded it didn't work so I had to ask someone to fix it on the tills. So I don't understand. If I want load the offer it doesn't work but when I will it's still doesn't work. What is the… Read Full Review

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★★☆☆☆

“the disavantage card”

Written on: 19/11/2019 by cockneyPaul (1 review written)

went to buy 3 for 2 items but was told the amount came to more than what's on my card, I could use 2 of the items against my advantage card and pay for the third (even though it was buy 2 and get third free), but can't part pay as it was over the amount on my advantage card. was told you can only buy up to the amount on card but can't pay the difference if you go over the amount..WHY??… Read Full Review

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★☆☆☆☆

“Points GONE ???”

Written on: 14/06/2019 by Adie63 (1 review written)

I have been collecting points off and on for a few years now and do often forget my Boots card anyway got my usual email and WHAT where have my points gone I have MS and don't get in to the store much but buy online and forget to put my Advantage card in and for them top to take my points of me stinks, my last purchase was about 18months ago a present of perfume for my wife £100ish bottle WELL BOOTS YOUVE SHOT YOURSELF IN THE FOOT will be shopping else where in the future… Read Full Review

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★☆☆☆☆

“two tier tears”

Written on: 29/04/2019 by Amarisd174 (1 review written)

Not told ahead of my purchase of £3000 hearing aids that Advantage points would be credited at a mere 1 point per £1, not the 'normal' 4 points per £1 on other Boots goods. Only told after several visits to store, by a clearly embarrassed employee who could not defend/explain the discrimination. (She claimed this was set out in the literature I received with my purchase!) It's the same devaluation for spec purchases, by the way. Oh, and the bloody aids don't work!… Read Full Review

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Was this review helpful? 5 0
★☆☆☆☆

“I had about £60 worth of points on my Boots Advantage...”

Written on: 26/01/2019 by GlennOliver (5 reviews written)

I had about £60 worth of points on my Boots Advantage Card, mostly accumulated by my late wife's purchases. I had not had cause to shop at Boots for several years, but this week needed some items so went to a store. I gathered the items and then tried to use my points to pay for them, but was told that the card was not recognised. I then rang Boots Customer Services to find out why and was told - "Boots will remove Boots Advantage Card points from Boots Advantage Card accounts that… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Not worth the hassle”

Written on: 01/12/2018 by 487Wright (1 review written)

I have got more than £20 on my Boots card, but because I can't use them as part payment I just don't spend them. I also have a Superdrug loyalty card & I have bought perfume, gifts & everyday toiletries using the points as discount. I am giving up on Boots - they do not reward loyal customers. It takes years to save enough points to buy anything worthwhile & I don't want to waste my points on toothpaste & shampoo. They seriously need to review this policy… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Use it or lose it! What Boots don't want you to know!”

Written on: 25/06/2018 by Ellamary (1 review written)

I haven't used my Boots card for a while. A family member was ill and subsequently died, so using the card when I was in the shop was not a priority. I was in my local branch recently and asked how many points I had accumulated. I was told 'none'. But I had not redeemed the points for some time and thought I could save them and buy something nice. I was shocked to hear that as I had not redeemed my points for 2 years, I lost them all! Boots never contacted me to warn me about this. I have been… Read Full Review

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Was this review helpful? 2 0
★☆☆☆☆

“Where have all the points gone?”

Written on: 28/01/2018 by JuanNoble443 (1 review written)

Have been saving my points for years and had a substantial amount saved but due to not having had my Boots card with me on many shops during the last 2 years I have not collected or spent any points. Suddenly without warning they disappeared. When I contacted Boots and it took a telephone call from myself having already emailed twice with no response from their Advantage Card Customer services team to find that they had been removed as I had not used the card in the previous 2 years and it… Read Full Review

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Was this review helpful? 4 0
★★★☆☆

“misleading promotions”

Written on: 21/10/2017 by giHouston127 (1 review written)

I noticed today that the promotion Additional 1000 points when you spend £50 doesnt mean additional but means Instead of. All the advantage points i should have earned on a £52 spend were removed. This is misleading customers and should be made clearer. Rosie moore… Read Full Review

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Was this review helpful? 1 0
★☆☆☆☆

“No advantage with a Boots advantage card”

Written on: 08/02/2017 by TamiaBarnes (1 review written)

Miserable card - Boots Advantage Card Boots don't allow The accrued points to be used as part payment It has to be exact - a bit difficult if one had their eye on a more expensive item .... Keep collecting or take your custom to someone else who are more in tune with loyalty cards and bow they should be used. Take a look at Tesco points use them anytime as part payment and can double the value during offers. Very very bad for such a big high street chain… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Its got to be the meanest reward card of them all.”

Written on: 09/01/2017 by Fuckpig (1 review written)

Is it that much of a reward that you have to spend £115 to make a £12 saving. Tata boots thats rubbish. I didn't have to unrecommend this to freinds anyone I know who has a boots "reward" card feel the same, its lame… Read Full Review

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★☆☆☆☆

“Boots' loyalty card - the 'disAdvantage' card!”

Written on: 08/01/2017

Time for Boots to rethink their 'loyalty' card: 1) Self serve till in Boots did not add any 'Advantage' points, despite selecting the 'Advantage Card' logo at the start of the transaction. Member of staff denied there was a problem and refused to help :( 2) I've just been sent 12 Advantage Card 'tokens' all with different terms and conditions - I don't have the time/space in my purse to carry these around on the off chance I might use them. Please Boots - just reduce your prices and I… Read Full Review

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★☆☆☆☆

“Rubbish bin it”

Written on: 06/11/2016 by 362Smith (1 review written)

absolute rubbish card does not allow part payment on your expensive bill. So frustrating I have stopped shopping in Boots because of their stupid loyalty card!!!… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“useless”

Written on: 20/10/2016 by viMcCabe203 (1 review written)

what kind of ridiculous this advantage card is, you have to spend fortune to actually get any benefit. It is probably analysed and designed by some stupid marketing boss, who has no clue how marketing works. boots need to come up with better incentive scheme. It is obvious they don't care about the business because by nature they will do well. however they should stop misleading people by introducing advantage card with is worth rubbish… Read Full Review

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★☆☆☆☆

“The mobile app ”

Written on: 12/06/2016 by BrynleeMcGregor (1 review written)

The boots app does not work on an android phone at all, it is terrible sort it out so I can get my points on my boots card.thanks… Read Full Review

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★★☆☆☆

“Spend or lose”

Written on: 01/06/2016 by MountainAga (1 review written)

When I lost/had my wallet stolen it took a long time to notify all the card companies. I forgot about my Boots Advantage card. Now I've got round to telling them and ordering a replacement I am told that I have forfeited all my points. Apparently it warns you in some obscure small print. It seems very uncharitable to me. I'm not impressed… Read Full Review

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★☆☆☆☆

“Driving customers AWAY!”

Written on: 28/08/2015 by Reefcurl (1 review written)

If you ever manage to get past the registration system you are either a genius or just plain lucky. Bop opts have made it soooooo complicated, I spent an hour on it and gave up! Now if I were a retired non computer literate pensioner it might be understandable, but I'm a computer programmer! I really do not have time for companies who set out to make loyalty cards so difficult. I'm going elsewhere… Read Full Review

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★☆☆☆☆

“So Irritating”

Written on: 26/08/2015 by 314Reynolds (1 review written)

What is the point of this card?? I have been battling with trying to spend my points and I really don't have time for it. I do my shopping online therefore I want to spend my points online (but they make it really difficult to use online even though many, if not most of us shop this way nowadays). After discovering you can't make a part payment with the points (who thought up that stupid restriction?) I have been trying to use it to buy a full price item online, it tells me I can, and asks me… Read Full Review

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★★☆☆☆

“Ridiculous Policy Preventing Part Payments”

Written on: 01/02/2015 by Dusty_321 (1 review written)

Could someone please explain Boots' policy of disallowing cash top-up payments with this card. I had £19 worth of points on the card but was told this morning I could not use the points to buy the perfume spray I wanted; as the price was £22 I was not be allowed to use my points in part payment - even though I offered to pay the £3 difference in cash. WHY??? I do not know of any other loyalty card which enforces such a ridiculous rule… Read Full Review

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