Claires Accessories Reviews

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Latest Reviews

★★★★★

“Best place to get ears pearced”

Written on: 31/05/2019 by Sarahjayneflynn (1 review written)

I got my ears pierced here the service was great you can even get two people at once, my experience was awesome I loved it i got the three week solution so I only have to wait three weeks then can take them out loves this 5 star and the best thing is adults and children can get it done there if u want your ears pierced this is your place the only had thing about it was the little burn and shock you get when it's done but after a while it's fine the best day ever for me… Read Full Review

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★☆☆☆☆

“I have purchased jewellery from multiple Claire...”

Written on: 12/04/2019 by RohanPike423 (1 review written)

I have purchased jewellery from multiple Claire stores, I also had my ears pierced there for the first time when I was a kid. They state that their jewellery is STERLING SILVER however it isn't. I have severe allergies to all metals other than sterling silver and stainless steel. They guaranteed me when I had my ears pierced that the earings were sterling silver. I had burning, swelling and a rash etc. Few days later my ears started to go manky and I had bleeding from the inside of my ears due… Read Full Review

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★★★★☆

“good clothing accessories”

Written on: 23/02/2018 by textileinfomedia (1 review written)

good collection of clothing and accessories and well maintain quality and reasonable price… Read Full Review

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★☆☆☆☆

“Ear-piercing for babies”

Written on: 08/02/2018

I took my 1 year old twins to get there ears pierced for there birthday. I decided to go to Claire's. The moment I walked in I asked the associate if she had pierced a baby before, she replied with "yes". My first twin sat on my lap and as I held her down to have her ears marked for placement of earrings I heard her let out an awful scream. I know my children's cries and this one as if something is wrong. I turned her around and seen a HUGE cut on her cheek going to her chin. I asked what… Read Full Review

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★☆☆☆☆

“Worst company-online orders are ALWAYS wrong”

Written on: 22/01/2018

They have a good range of items and loads of sterling silver earrings and they always seem to have offers on so I stupidly order online several times but unfortunately about 9 times out of 10 my orders are wrong. They have now charged me for sterling silver earrings which never even arrived in my order and now I realise this seems to be quite common with them. I have been trying to contact them but my messages get ignored. I will never order online again… Read Full Review

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★☆☆☆☆

“Guildford ”

Written on: 09/01/2018 by 1976Duffy (1 review written)

spent £60 on earrings, within a day of my daughter wearing them, not only did they fall apart, she suffered an allergic reaction. I was assured by the staff they were solid gold! For the price I have paid I expected greater quality and not cheap fake! I was refused a refund as earrings had been worn although they are damage and caused infection! The store manager was extremely disrespectful, childish and uncivil. Manager lacks any skills or knowledge, she’s a teenager!! I have yet struggled… Read Full Review

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★☆☆☆☆

“Manager accused my children of stealing”

Written on: 22/12/2017 by Staceyhardy82 (1 review written)

Yesterday (21 Dec 2017) my children and I were Christmas shopping at our local mall in Clarksville, TN.My children went to shop at Claire’s while I went to a different store. I received a call from my 14 year old daughter stating that I needed to come to Claire’s immediately bc the manager were accusing the 3 of them of stealing phone cases. So I get to the store and the manager is accusing my children of stealing phone cases but there was no security there. When I arrived people were… Read Full Review

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★☆☆☆☆

“RUDE STAFF”

Written on: 03/12/2017 by Pebzzz (1 review written)

My daughter age 13 wanted her carltlage pierced... so as I did with her sister at age 13 I took her to Claire’s in Whitgift Centre... I could see the shop was busy so headed straight for the till to ask if it could be done today....lady asked how old she was and I said 13... she replied she’s too young and will only do her lobes.... but she was snappy at me.... I told her this shop pierced my other daughters cartilage last year when she was 13 coz she was with an adult they said was ok… Read Full Review

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★☆☆☆☆

“Never take Kids to them ”

Written on: 20/10/2017 by Trey54 (1 review written)

Hi ! I am very very upset , Today I decided to take my 17 months 3 weeks old daughter for ear piercing at Stratford Westfield shopping centre Claire’s . I thought I was being wise in choosing a big brand like yours . I went in the lady marked my daughter Celina’s ears which I was happy with then she called her fellow piercer . It seemed like a good idea as they both will use the guns to do both sides at the same time. Celina was happily sitting in my lap both took a shot after nodding… Read Full Review

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★★★★★

“very patient”

Written on: 14/10/2017 by jhopkinson (2 reviews written)

I took my granddaughter who was terrified but desperate to get her ears pierced.Every time they tried to do it she shouted stop! When we said to leave it she cried and said she wanted it done. There was a queue growing while this was all going on but the person I dealt with was not fazed and carried on talking to her and explaining exactly what was happening. Finally she did it and the joy on her face when it was done was a picture. Thank you Claire's!… Read Full Review

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★★☆☆☆

“Online Shop Rubbish & Staff Rude ”

Written on: 29/09/2017 by Mummy1983 (1 review written)

I have used Claires Accessories for many years as my 2 girls love it. My youngest daughter had her ears pierced at the Aberdeen shop. The lady who did the piercing (foreign lady) was miserable as sin! My 5 year old daughter was excited but obviously a bit nervous. The lady did nothing to reassure her. When I spoke to her or at least tried to crack a joke, it was a waste of time. I would get more cheer from a stone. The ear piercing prices are also ridiculous. I paid over £50 also. That is… Read Full Review

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★☆☆☆☆

“What a rip off ”

Written on: 24/08/2017

Had my daughters ears pierced today 24th August in Newton Abbot Devon ! Was charged £50.00 !!!! The earnings were £17.50 each ear , this ripping kids off from a branded store is shocking .. I WILL NOT RECOMMEND OR SHOP THERE AGAIN… Read Full Review

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★☆☆☆☆

“Ear ring broke ”

Written on: 27/07/2017

I had my daughters ears done 5 months ago in claires in Cardiff and while we were on holiday 2 weeks ago the ear ring broke and the ball come off it and the stem of the ear ring was stuck in my daughters ear it took me a while to get it out then I had to go and buy a new pair of ear rings as I didn't want her ears to close up took them back to the shop and they wouldn't do a refund on the ear rings they only give me a replacement of the broken ear ring I was a but disappointed as I don't want… Read Full Review

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★☆☆☆☆

“Shockingly bad customer service. Unprofessional ”

Written on: 23/07/2017 by Adyson339 (1 review written)

I visited the Sevenoaks branch to get my daughter's ears pierced. The staff were incredibly rude and made us wait 20 minutes before telling us they didn't have time to pierce my daughter's ears. The shop was empty. When we explained they should have told us that straight away and not made us wait for 20 minutes one very rude member of staff started shouting at us. Will never go to Claire's again. Very unprofessional and untrained staff… Read Full Review

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★★★☆☆

“nose peircing ”

Written on: 10/05/2017 by ot123 (1 review written)

I brought a nose stud from Claire's and 2 days after having it in my nose the gem came out and now my nose stud is stuck in my nose, its infected my nose inside and its very sore, I'm really disappointed especially by something from Claire's… Read Full Review

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★★☆☆☆

“Good Quality But Overpriced”

Written on: 18/04/2017 by AnonymousReviews2014 (1 review written)

Not the best makeup shop I've ever experienced. I waited for ages in the queue for the two women at the checkout to finish scanning this woman's products. Staff appear to be poorly trained in their job. Everything is greatly overpriced, but generally it's worth the money. Some stores are cheaper than others, but the one I went to today was awful! The products are not normally worth the large rip off they are and quite possibly remain to be. Never going back unless desperate… Read Full Review

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★★☆☆☆

“Ear Piercing Horror”

Written on: 05/01/2017

I decided to get a double lobe at Claire's on one of my ears. i chose a stainless steel earing,after one week the top of the piercing came out leaving the butterfly clip and the stem in my ear which left me in excruciating pain therefore i had to visit the store where they said there is nothing they can do apart from telling me to go to the emergency room and give me a free ear piercing in 3 weeks time!! i am disappointed and shocked that this happened to me in a store i have trusted for… Read Full Review

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★☆☆☆☆

“Ear piercing”

Written on: 27/10/2016

My 11 year old daughter had both ears pierced in August costing £50 then they got infected so had to take them out. When I phoned to ask about re-piercing they can't use the same earrings so want to charge another£50. So much for customer service! Not going back!… Read Full Review

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★☆☆☆☆

“Ear piercing”

Written on: 25/10/2016

My 11 year old daughter had both ears pierced in August costing £50 then they got infected so had to take them out. When I phoned to ask about re-piercing they can't use the same earrings so want to charge another£50. So much for customer service! Not going back!… Read Full Review

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★☆☆☆☆

“pressuring customers in cwmbran”

Written on: 15/10/2016 by kirtles567 (1 review written)

Never going in claire's in cwmbran again putting pressure on me cause if u buy 3 thing u get 3 free so they just put two black nails polish cause I didn't want anything else it was £29 so paid £30 so I was stressed out and in pressure and bust into tears so two black nail polish and skull hand clips free some people are just so heartless… Read Full Review

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