Travel House UK Ltd. Reviews - www.travelhouseuk.co.uk

★★★★☆
4.3 / 5
87% of users recommend this

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Please note that Travel House UK Ltd - www.travelhouseuk.co.uk is located in London
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Travel House UK Ltd. www.travelhouseuk.co.uk
Travel House UK Ltd. www.travelhouseuk.co.uk

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Latest Reviews

★★★★★

“Excellent Customer Service”

Written on: 26/03/2018 by aileen26 (1 review written)

This is my second time to use Travel House in booking our family tickets. The staff has always been very good in dealing with me. This time it is the person I dealt with who assisted me with my booking. He is very polite, friendly and knows how to look after his customer's needs. I say that because from the time he reserved the seats for us up to the time I'm ready to pay for our tickets, he makes sure that he calls me now and then and offered me some options whic is very helpful. It was very… Read Full Review

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★★★★★

“Wonderful ”

Written on: 21/02/2018 by Guillermo287 (1 review written)

Wonderful service excellent every time, always 100% many thanks will always recommend family and friends… Read Full Review

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★★★★★

“exprience with the service”

Written on: 30/01/2018 by 26Schofield (1 review written)

very friendly and profession. very patient with questions and explains everything in details. quick at responding to emails and telephone. highly recommend booking with travel house uk ltd. I have used them for three years and they have been consistent with very good service and value for money… Read Full Review

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★★★★★

“Very supportive staff who made booking easy for me”

Written on: 21/01/2018

Took time to ensure my satisfaction made my booking easy and less stressful. Picks up calls straight away and listens to customer needs and works with customer to address those needs, Excellent service… Read Full Review

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★★★★★

“Great service ”

Written on: 19/01/2018 by Algeogio (1 review written)

Staff member was patient and helpful.Good customer service and efficient service. Keep up the good service Travel House… Read Full Review

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★★★★★

“Friendly and polite staff ”

Written on: 18/01/2018

Staff was very patient with my enquiries as I was looking for the cheapest fare on my choice of flights. Been using travel house over a a year and I’m 100% satisfied. My best friend doesn’t dispute my recommendation at all… Read Full Review

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★★★★★

“Journey to Sydney and Bali ”

Written on: 07/01/2018 by 245Sims (1 review written)

The staff member was quite friendly and helpful, my trip was not a straight forward return journey but he managed to find me suitable connecting air lines for my entire journey. I will not hesitate to recommend Travel House to my friends and my family… Read Full Review

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★☆☆☆☆

“refund”

Written on: 29/11/2017 by Hayleyk1974 (1 review written)

iwas mislead into paying a deposit by the person I dealt with who said he could refund it if my circumstances change. now that they have, he is refusing to do so and has not sent me any booking confirmation from the time I made a booking(10/11/17) but has only done so yesterday with a different flight we had agreed on before. this is not the first time he has done this too me. I was left nearly stranded in Africa with 2 babies because he did not validate my ticket and I had to buy another one… Read Full Review

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★★★★★

“A PEACE OF MIND”

Written on: 29/11/2017 by dnice77 (1 review written)

I have had the best experience with travel house. Their payment plan for the tickets gave me such a peace of mind, i could not believe it. The customer service was second to none. They answered all the queries i had and communication was excellent. I liked the payment plan the most because i couldnt have managed to pay the whole fare in one goal. The staff are very friendly and always willing to answer questions, leaving you feeling always reassured This was a top class service and i will… Read Full Review

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★★★★★

“Excellent service”

Written on: 13/11/2017 by Schwartz122 (1 review written)

Excellent service, the person I dealt with was kind, patient and very helpful. I recommend travelhouse for their excellent care… Read Full Review

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★★★★★

“Very good”

Written on: 02/10/2017

Very quick and good service !… Read Full Review

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★★★★★

“Reliable”

Written on: 17/09/2017 by McCullough181 (1 review written)

Reliable, competitive price, fast and genuine good customer services; my wife and I have used your services and we are satisfied; will come back always for help to book our flight tickets until we see someone better than you. Keep it up and bravo.Thanks Thanks … Read Full Review

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★★★★☆

“Excellent”

Written on: 01/09/2017 by Olu000009 (1 review written)

Good company with a brilliant customer service.Staff always ready to help.i will recommend them… Read Full Review

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★★★★★

“TRAVEL HOUSE EXCELS IN SERVICE!”

Written on: 31/08/2017 by Mwimbamusonda68 (1 review written)

This is the 2nd time I am using Travel House after being referred by a friend at work. The service has been constantly and consistently great. The Rep was patient, attentive to my travel details and worked over a few days searching for the best travel times and amount. I want to pay particular gratitude to the person I dealt with whom i say Big Up! Continue your professionalism and helpful attitude. Going beyond the ordinary service i have been receiving elsewhere. Thanks … Read Full Review

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★★★★★

“Thank you Travel House!”

Written on: 30/08/2017 by JaedenDriscoll22 (1 review written)

Once again our friendly Travel House consultant has researched flights to Australia for my husband and myself over Christmas and has come up with the best deal! We have been looked after so well over the past few years since we started booking through Travel House. We highly recommend them to anyone who does not want to do bookings online. We do our own research and know pretty much what we want, and Travel House always find a better fare. Thanks again and well done!… Read Full Review

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★★★★☆

“Very good service”

Written on: 24/08/2017 by AllieStokes131 (1 review written)

I have used TravelHouse for 4 of the last 5 long haul flights I have booked to Africa. I only do my booking with the person I deal with and every time he is very professional and will go the extra mile to ensure I get the best value for money. He has managed to get me an extra checked in bagged for no additional cost before. Once I had to change my return dates and I can not complain about the service I got. Just booked my latest trip with the person I deal with at TravelHouse and everything… Read Full Review

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★★★★★

“EXCELLENT SERVICE ”

Written on: 20/08/2017 by Marquess381 (1 review written)

Once again pleasure to book flights with travel house uk ,the service you get is 2nd to none the staff are so friendly and helpful like the person I dealt with me today , highly recommend your firm,i liked everything about it could not fault anything about it,It really is aplesure to book with you once again very happy… Read Full Review

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★★★★★

“Personalised Elite Service”

Written on: 04/08/2017 by Hubbard422 (1 review written)

I approached Travel House 2 weeks before travel and I do not regret doing so. The options given to me were narrowed done sequentially until I settled on travel options that presented value for money. Never at any point did I feel pressurised to make a purchase as I was given time to think over the options presented. The attention to detail was meticulous and I will definitely use Travel House and recommend it to family and friends. Excellent service all round… Read Full Review

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★★★★★

“Impressed”

Written on: 28/07/2017 by nishatchauruka (1 review written)

I went to travel house after a recomendation. The consultant I dealt with was great, all my phonecalls were answered promtly.I got what I believe to be the best deal. I'm very happy. I will definately be using them again. My tickets were released promtly… Read Full Review

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★☆☆☆☆

“UNPROFFESSIONAL AND SLOW RESPONSES”

Written on: 26/07/2017 by angelanhamburo (1 review written)

In June I reserved a ticket on your website, from Heathrow to Harare. The very next day I received a call back, I paid a deposit of £50. 1. I received a reservation notice with another customers personal travels details on, I requested for this to be resolved and it was not sorted. I then had put a negative review online and it was resolved immediately. 2. In June I called to pay for my ticket in full. money to my agent - I was told that the plane I made a deposit payment on had gone up in… Read Full Review

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