Travel House UK Ltd. Reviews - www.travelhouseuk.co.uk

★★★★☆
4.3 / 5
87% of users recommend this

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Please note that Travel House UK Ltd - www.travelhouseuk.co.uk is located in London
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Travel House UK Ltd. www.travelhouseuk.co.uk
Travel House UK Ltd. www.travelhouseuk.co.uk

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Latest Reviews

★★★★★

“Good and wonderful service”

Written on: 16/08/2018 by Oluwaferanmi (1 review written)

I was introduced to Travel House UK Ltd. by someone who is very close and who I respect a lot, a person I know is very meticulous. I must say that I have not been disappointed by the service I received. The service was not only good, it was also prompt, detailed and very well explained. Everything was thorough and nice. Thank you very much. I am grateful… Read Full Review

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★★★★★

“Jelton”

Written on: 02/07/2018 by JMoyoz (1 review written)

5/5 service after all the questions that have been asking you about TravelHouseUk. As a victim of ticket scam by a company which shows very cheap attractive tickets that is all rubbish it was hard to trust anyone, butthe person I dealt with from travelling house managed to reassure my family and provide what he said he will offer. We have our tickets now. I will not hesitate any zimbabwean if in doubt about your service. Keep it up TravelHouseuk by giving us pointers to look for when buying… Read Full Review

Sheilz's Response to JMoyoz's Review

Written on: 07/07/2018

I agree heartily , I have always had the most wonderful experience dealing with my travel advisor in this regard !!

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★★★★★

“Helpful and accomodating”

Written on: 30/06/2018 by Rudy354 (1 review written)

I booked my ticket with them and wit the help of the travel consultant a very calm,helpful one they find me the best ticket for me and my husband and with the good experience with them I will recommend them with my friends… Read Full Review

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★★★★★

“EXCELLENT FAST CUSTOMER SERVICE”

Written on: 01/06/2018

Thank's to the person I dealt with I booked my flights so easy without loosing any time. And at the best price on the web. He is excellent and very efficient at his job. Thanks one again for making it so easy. I have already refer my friend to book thought you… Read Full Review

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★☆☆☆☆

“Worst customer service from this agent. I don’t...”

Written on: 31/05/2018 by CeciliaO'Rourke45 (1 review written)

Worst customer service from this agent. I don’t appreciate rude abrasive ; racist people and the failure to apologise when you have delivered the worst customer experience. This man is forceful and uses bullying tactics to get people to pay. Has no sense of reflection on his customer care and should not be allowed to deal with customers. Be warned and be very wary. Just because people have a different accent it doesn’t mean they should be treated any less favourable. You are an… Read Full Review

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★★★☆☆

“The concept is better than the delivery.”

Written on: 26/04/2018 by AaravFoster (1 review written)

I will use them again - but I would like better communication and a little more assurance. I found myself in a panic about funds I had sent twice - and on one occasion TravelHouse claimed to have not received my payment, only to tell me the next morning that actually they had? £700 paid and I am still awaiting tickets despite my consultant advising at 2 1/2 hours ago that I would have them in 20 minutes. … Read Full Review

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★★★★☆

“Re-booking return flight”

Written on: 25/04/2018 by Rossette (1 review written)

This is my first time to use travel house. I don't have any complaint coz the agent who assisted me was very helpful and patient enough to find a suitable and affordable flight for me. He help me to rebook my return ticket easily. I can recommend travel house to.my friends… Read Full Review

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★☆☆☆☆

“Taxes refund”

Written on: 25/04/2018 by momozim3 (1 review written)

I bought 2 tickets for over a thousand pounds for myself and my daughter,for some reasons we failed to travel. Now was told by the Airline that some substantial amount in taxes were refunded and now Travel house can not give me that money. So am warning other customers..this is what is happening,you can not rely on Travel house… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 26/03/2018 by aileen26 (1 review written)

This is my second time to use Travel House in booking our family tickets. The staff has always been very good in dealing with me. This time it is the person I dealt with who assisted me with my booking. He is very polite, friendly and knows how to look after his customer's needs. I say that because from the time he reserved the seats for us up to the time I'm ready to pay for our tickets, he makes sure that he calls me now and then and offered me some options whic is very helpful. It was very… Read Full Review

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★★★★★

“Wonderful ”

Written on: 21/02/2018 by Guillermo287 (1 review written)

Wonderful service excellent every time, always 100% many thanks will always recommend family and friends… Read Full Review

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★★★★★

“exprience with the service”

Written on: 30/01/2018 by 26Schofield (1 review written)

very friendly and profession. very patient with questions and explains everything in details. quick at responding to emails and telephone. highly recommend booking with travel house uk ltd. I have used them for three years and they have been consistent with very good service and value for money… Read Full Review

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★★★★★

“Very supportive staff who made booking easy for me”

Written on: 21/01/2018

Took time to ensure my satisfaction made my booking easy and less stressful. Picks up calls straight away and listens to customer needs and works with customer to address those needs, Excellent service… Read Full Review

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★★★★★

“Great service ”

Written on: 19/01/2018 by Algeogio (1 review written)

Staff member was patient and helpful.Good customer service and efficient service. Keep up the good service Travel House… Read Full Review

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★★★★★

“Friendly and polite staff ”

Written on: 18/01/2018

Staff was very patient with my enquiries as I was looking for the cheapest fare on my choice of flights. Been using travel house over a a year and I’m 100% satisfied. My best friend doesn’t dispute my recommendation at all… Read Full Review

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★★★★★

“Journey to Sydney and Bali ”

Written on: 07/01/2018 by 245Sims (1 review written)

The staff member was quite friendly and helpful, my trip was not a straight forward return journey but he managed to find me suitable connecting air lines for my entire journey. I will not hesitate to recommend Travel House to my friends and my family… Read Full Review

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★☆☆☆☆

“refund”

Written on: 29/11/2017 by Hayleyk1974 (1 review written)

iwas mislead into paying a deposit by the person I dealt with who said he could refund it if my circumstances change. now that they have, he is refusing to do so and has not sent me any booking confirmation from the time I made a booking(10/11/17) but has only done so yesterday with a different flight we had agreed on before. this is not the first time he has done this too me. I was left nearly stranded in Africa with 2 babies because he did not validate my ticket and I had to buy another one… Read Full Review

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★★★★★

“A PEACE OF MIND”

Written on: 29/11/2017 by dnice77 (1 review written)

I have had the best experience with travel house. Their payment plan for the tickets gave me such a peace of mind, i could not believe it. The customer service was second to none. They answered all the queries i had and communication was excellent. I liked the payment plan the most because i couldnt have managed to pay the whole fare in one goal. The staff are very friendly and always willing to answer questions, leaving you feeling always reassured This was a top class service and i will… Read Full Review

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★★★★★

“Excellent service”

Written on: 13/11/2017 by Schwartz122 (1 review written)

Excellent service, the person I dealt with was kind, patient and very helpful. I recommend travelhouse for their excellent care… Read Full Review

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★★★★★

“Very good”

Written on: 02/10/2017

Very quick and good service !… Read Full Review

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★★★★★

“Reliable”

Written on: 17/09/2017 by McCullough181 (1 review written)

Reliable, competitive price, fast and genuine good customer services; my wife and I have used your services and we are satisfied; will come back always for help to book our flight tickets until we see someone better than you. Keep it up and bravo.Thanks Thanks … Read Full Review

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