Stagecoach Bus Reviews

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★☆☆☆☆
1.5 / 5
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  • Reliability

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  • Value For Money

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Share your reviews of Stagecoach Bus Travel and help yourself and others to make comparisons on these and other travel companies. Your views on routes, prices, physical environment or even that friendly busdriver, are vital on the road to being better informed and enjoy a pleasant journey.
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Latest Reviews

★☆☆☆☆

“Unreliable, charge wrong fare, rude drivers”

Written on: 09/10/2017 by Gloriaf1953 (1 review written)

Nearly every time we use the Stagecoach bus in Newcastle upon Tyne, the driver demands an incorrect fare, always higher than the correct fare. When you question the driver about the fare, they are almost always rude and aggressive. They usually order you off the bus. We have contacted the Operation Manager more than once, who agrees the fare is wrong but it's all the fault of the GPS system.Six months later the problem remains. The service is really unreliable. Often they seem to must take… Read Full Review

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★★☆☆☆

“Un reliable ”

Written on: 11/09/2017 by 1968Ruiz (1 review written)

It's getting to a point where the buses are infuriating as I have to leave ridiculously early to get to work just to make sure im there on time. They have timetables to go by and although understand it can't always be stuck to 100% by the minute everyday it is extremely poor if they turn up up to 15 minutes late (sometimes more) on a regular basis. Likewise if a bus is very early to a stop they should wait. I make sure I'm at my stop just after the bus before mine leaves to make sure I'm not… Read Full Review

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★☆☆☆☆

“New Timetable”

Written on: 07/07/2017 by Fleckie1 (1 review written)

We went for the X36 Ardrossan to Glasgow today 08/07/17 due in Beith at 11:50, the bus arrived at 12:08 (these things can happen due to roadworks etc), however, there were no seats available and 4 people already standing. Needless to say our trip to Glasgow was cancelled. This is the first time we have tried out the new timetable and it doesn't bode well for the future… Read Full Review

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★★☆☆☆

“rude ”

Written on: 20/06/2017 by Wilcock123 (1 review written)

for starters it's the dirty looks and remarks when you haven't got change. Your a bus get change. I get busses to work everyday as the number 7 is rarely on time. as for scanning passes and getting on with clients who need assistance it's just the attitude of some staff as we're wasteing time or that we're thick. Yes the tenant needs that extra time to scan their pass. Not impressed alately with rudeness and sarcy comments from bus drivers… Read Full Review

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★☆☆☆☆

“Horrible company”

Written on: 05/06/2017 by B_lil (1 review written)

I took the bus and had to buy two seperate 7 day tickets because l was unaware that one of them will alsp take me arounf the local area. I went yo the bus station to try and get a refund on the ticket that was no longer needed and was told l needed to email them. I also had to buy another smart card because the bus driver said I cant put more than one journey on a smart card which I later found out wasnt true. I emaild them with attachments pf the tickets and receipts. The reply I received is… Read Full Review

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★☆☆☆☆

“Terrible ”

Written on: 14/05/2017

I travel by bus everyday and nearly every time it's late or the driver refused a £5 note , the bus driver stood outside the bus valine and I was 15 mins late because of that and then he had a phone call so it was even more time. He drive very badly and kept going over the pavement aswell.not impressed… Read Full Review

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★☆☆☆☆

“Late or cancelled buses, rude drivers”

Written on: 26/04/2017 by Ifinc (1 review written)

Most of the time drivers aren't helpful, they would wait till the running person gets to the bus and shut the doors in his face. Services are cancelled anytime, for no reason, so their service is unreliable and frustrating… Read Full Review

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★★★★☆

“Staff is helpful”

Written on: 26/04/2017 by Darrelll259 (1 review written)

The staff is really nice and helpful. I always take No 10 bus to home and work. whenever I need to know the timings of buses, the staff answers back really nicely and respectfully. few days I have been noticing that if the person is a little late for bus and the bus is at bus stop, the drives waits for few seconds for the person to get to bus stop and get in bus which is really good to see as before they never waited for people to get to bus stop at all. However there are no No 10 timetables… Read Full Review

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★☆☆☆☆

“Always late”

Written on: 25/04/2017 by Stoutue416 (1 review written)

Absolute lack of punctuality, dirty buses and Time table is work of fiction.... … Read Full Review

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★☆☆☆☆

“Terrible service ”

Written on: 25/03/2017 by JewelHall (1 review written)

The experience I have had with stage coach bus (falcon) has been awful. A few weeks ago I was waiting in Bristol Cabot circus for a bus, for 2 and a half hours, and none of them turned up. I rang the company and they said the next one isn't until 8 o'clock, despite there being a published timetable online which I assumed buses had to stick to. I emailed and complained about this and was issued a free return journey voucher for my next trip. So, when I went to use the voucher on my next trip… Read Full Review

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★★★★★

“Very happy with a bus driver today ”

Written on: 13/03/2017 by AndreasWelch144 (1 review written)

I was getting on the X89 bus at 17:10 and the bus driver was absolutely amazing, so polite and well mannered!, as I left the bus he was very polite to me!… Read Full Review

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★★★★★

“Bestbus ride ever anywhere.”

Written on: 02/03/2017

Just got off the 88 bus Sheffield centre to Bents Green (18.30 - 19.00 02/03/2017). The lady driver (0038) was extremely friendly and courteous to all her passengers and drove in an extremely smooth and efficient manner. the most comfortable bus ride I have ever experienced; she would make an excellent tutor to the majority of sheffield bus drivers (all companies)… Read Full Review

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★☆☆☆☆

“cattle transport are more cosy”

Written on: 30/12/2016 by Floodkr337 (1 review written)

busses are always dirty as hell and the drivers dont care, now in winter times we are freezing to death as there is never heating (esp 203 in manchester) , the driver seams to have heating on as he sits there in a tshirt but customers get deep freezed, overall an awfull experience… Read Full Review

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★☆☆☆☆

“One prize for stagecoach rugby”

Written on: 09/12/2016 by Johnathonh81 (1 review written)

This years prize for a work of fiction goes to Stagecoach bus timetable, Rugby!… Read Full Review

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★☆☆☆☆

“Dirty bus driver ”

Written on: 08/12/2016 by Marieallen24 (1 review written)

The bus driver is wearing net clothing and just a bra and is scatting the little kids that were with me it shouldn't be allowed I know that this is for charity but please have regular Santa as not some man with makeup and just a bra. Sorry but it is disturbing. The clothing was red an I have had this driver twice and me and my friends do not like. This shouldn't be happening think about the little kids and make sure this actually gets read. The bus driver also tried to talk to me this may just… Read Full Review

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Marieallen24's Response to Marieallen24's Review

Written on: 08/12/2016

And It is terrifying the kids it is supposed to say on the second line

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★☆☆☆☆

“Terribly inconsiderate”

Written on: 02/12/2016

Dear team, As the national bus service provider your service honestly sucks as there is NO standardised rules on ethical behaviour that should be followed by the drivers which is VERY IMPORTANT. Being a sour faced employee us not good for any company. Also, a half empty bus does not stop even with 10 people at the bus stop putting out their hand!!! From when did we as paid passengers need to be treated this way. Don't you realise that your company will shut down if they don't have… Read Full Review

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★☆☆☆☆

“garbage late service”

Written on: 19/11/2016 by Brownls134 (1 review written)

Why oh why cant the bus meet the tram at middlewood on sat nights....just bin sat 40 mins (22-20 not turned up).....please sort this out as its very poor… Read Full Review

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★☆☆☆☆

“Took my money and didn't top my smart card up”

Written on: 09/11/2016 by soBradford335 (1 review written)

i don't enjoy writing a bad review for any company unless it's absolutely necessary and this was necessary. Topped my smart card up online. Money didn't go on. Phoned customer service. The first person I spoke to was rude and was no help at all. Didn't even explain why I'd have to wait three working days for a response as to why my card doesn't work leaving me £65 out of pocket which isn't good enough. Waited nearly a week for a response even after phoning another four times in that week… Read Full Review

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★☆☆☆☆

“Worst Company Ever”

Written on: 02/11/2016 by DeshawnWagner26 (1 review written)

Busses are guaranteed to be half an hour late. The value for money is awful. The bus drivers themselves are always grumpy and will offer no explanation as to why they so late. the busses are grubby and look like they have never been cleaned. Quite simply the busses are a massive inconvenience, you are easier and faster either walking or getting a train… Read Full Review

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★☆☆☆☆

“ABSOLUTLY DIABOLICAL "SERVICE"”

Written on: 20/10/2016

I live in nairn and work in inverness i use the number ten service but usually end up on the no 11 as the 10 is always late, if it turns up at all. The 7 o clock 10 bus was 20 minutes late again. At this time of the morning you can hardly blame traffic or roadworks ( which is usually the excuse for this sloppy service). Again tonight bus was 20 minutes late. Its quite obvious the traffic commissioners, ( who will be receiving a complaint from multiple fellow commuters, are not monitering this… Read Full Review

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