Stagecoach Bus Reviews

Click here if this is your business
★☆☆☆☆
1.5 / 5
10% of users recommend this
Click here if this is your business
  • Reliability

  • Cleanliness

  • Value For Money

Summary

Share your reviews of Stagecoach Bus Travel and help yourself and others to make comparisons on these and other travel companies. Your views on routes, prices, physical environment or even that friendly busdriver, are vital on the road to being better informed and enjoy a pleasant journey.
? Ask our helpful community of experts about this product or company
Stagecoach Bus - Ask a question now

Media Gallery for Stagecoach Bus

Stagecoach Bus
Stagecoach Bus

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Would give -10 stars if possible ”

Written on: 29/04/2022 by Paige389 (1 review written)

Rude bus drivers on every bus I have been on!!! I usually catch the 88 which is ALWAYS late. I work at the hospital and last night I worked a night shift. Firstly the bus arrived 10 minutes late which meant I was late for work, and then this morning the same thing has happened! These are not the only times something like this has happened. This seems to be a very regular occurrence. Absolutely awful and unreliable service. Ok terms of the positives about this service, there is nothing (… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Zero customer service ”

Written on: 03/04/2022

Incredibly unreliable bus service which is rarely on time. When you contact them they ignore you. I've been ignored via Facebook, Messenger, Twitter, email and their website. They know how bad they are but they don't care because a lot of people have no choice but to use public transport plus they have no rivals especially where I live so no motivation to change. The prices keep going up but the service is going down, I've read that their shares are going down, is it any surprise when no-one… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Absolutely disgusted with a cetrain ginger haired driver!”

Written on: 02/01/2022 by zsFlood125 (1 review written)

This particular driver of the number 4 shouted at an elderly gentleman is a DISGUSTING manner! He then proceeded to try and refuse a young woman entry, and tried shutting her in the doors! I am absolutely disgusted with this driver. He's short with ginger/blonde hair and is vile to nearly all passengers! None of the people I have spoken to about him have a nice story to tell. His attitude is rotten from the core, also none of his fellow drivers have anything nice to say about him and I'm not… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 2 0
★☆☆☆☆

“No reliability ”

Written on: 21/09/2021 by Chantellybowl92 (1 review written)

The timetables don’t mean anything. They kept saying another bus would come in 30 minutes, but then stopped showing after 6:18 leaving me stranded. Emailed there customer service team 4 times in the last 13 days and have had no answer whatsoever… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“atrocious service”

Written on: 29/07/2021 by 409Moore (1 review written)

i am absolutly appuled at the way the buses are being run in cumbria frizington is victimised not only do the buses not turn up but also the essential bus to the hospital from frizington has been cancelled imagine if you were a cancer patient and u had to go to whitehaven hospital and u couldnt get there as theres no bus also to asby which is also needed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Terrible bus company”

Written on: 06/10/2018 by Jane1422 (1 review written)

Just recently started using the Plymouth service 2 and paid for a £14 weekly ticket. Do NOT buy a ticket online as the smartcard wont work. I then had to get the drivers to print a report but some of them were so rude making me feel like I was trying to get a free ride. Customer service is useless with vague answers and no resolution. Buses sometimes no show or rarely ran on time and I finally had enough so I have now decided to walk to work. I feel very sorry for anyone having to rely on this… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Jjsjsjs's Response to Jane1422's Review

Written on: 23/06/2019

Bus 125 Gold to Preston is ruining my life. Somebody old help.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
Read 1 Comment
★☆☆☆☆

“extremely bad service”

Written on: 29/08/2018 by AugustusCochran (1 review written)

Very very bad service. Many a times the buses don't show up and you are stranded for the next bus to come. I take two different Stagecoach buses to work and it is very common that one of my buses is a no show. My worst experience was when my first bus did not show up so I took a different bus to the Drummer street bus stop only to find that my second stagecoach bus also did not show up. On top of all this, they are also changing the bus timings, and cancelling buses at certain hours, which is… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Absolutely terrible ”

Written on: 21/04/2018 by CUstomers1111 (1 review written)

I would give it 0 stars if I could, I waited an hour for my bus to turn up and it never did, I was at the bus stop 10 minutes before it was meant to come so unless it came very early I know it didn’t miss it. I was over an hour late for work. Not happy at all. Would never recommend… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Worst service ever”

Written on: 08/02/2018 by kylewhinfrey123 (1 review written)

The bus arrived 10 minutes before departure time, and then parked opposite the depot where we should get on, he then turned all his light shut off and then sat there for 15 minutes, making the bas already 5 minutes late, he then pulled up didn't apologise or offer any explanation as to why he was late, then was rude to passengers who were trying to pay, by the time we left the station the bus was 10 minutes late.. waste of time service with staff that should be sacked… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Unreliable, charge wrong fare, rude drivers”

Written on: 09/10/2017 by Gloriaf1953 (1 review written)

Nearly every time we use the Stagecoach bus in Newcastle upon Tyne, the driver demands an incorrect fare, always higher than the correct fare. When you question the driver about the fare, they are almost always rude and aggressive. They usually order you off the bus. We have contacted the Operation Manager more than once, who agrees the fare is wrong but it's all the fault of the GPS system.Six months later the problem remains. The service is really unreliable. Often they seem to must take… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“Un reliable ”

Written on: 11/09/2017 by 1968Ruiz (1 review written)

It's getting to a point where the buses are infuriating as I have to leave ridiculously early to get to work just to make sure im there on time. They have timetables to go by and although understand it can't always be stuck to 100% by the minute everyday it is extremely poor if they turn up up to 15 minutes late (sometimes more) on a regular basis. Likewise if a bus is very early to a stop they should wait. I make sure I'm at my stop just after the bus before mine leaves to make sure I'm not… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“New Timetable”

Written on: 07/07/2017 by Fleckie1 (1 review written)

We went for the X36 Ardrossan to Glasgow today 08/07/17 due in Beith at 11:50, the bus arrived at 12:08 (these things can happen due to roadworks etc), however, there were no seats available and 4 people already standing. Needless to say our trip to Glasgow was cancelled. This is the first time we have tried out the new timetable and it doesn't bode well for the future… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“rude ”

Written on: 20/06/2017 by Wilcock123 (1 review written)

for starters it's the dirty looks and remarks when you haven't got change. Your a bus get change. I get busses to work everyday as the number 7 is rarely on time. as for scanning passes and getting on with clients who need assistance it's just the attitude of some staff as we're wasteing time or that we're thick. Yes the tenant needs that extra time to scan their pass. Not impressed alately with rudeness and sarcy comments from bus drivers… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Horrible company”

Written on: 05/06/2017 by B_lil (1 review written)

I took the bus and had to buy two seperate 7 day tickets because l was unaware that one of them will alsp take me arounf the local area. I went yo the bus station to try and get a refund on the ticket that was no longer needed and was told l needed to email them. I also had to buy another smart card because the bus driver said I cant put more than one journey on a smart card which I later found out wasnt true. I emaild them with attachments pf the tickets and receipts. The reply I received is… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Terrible ”

Written on: 14/05/2017

I travel by bus everyday and nearly every time it's late or the driver refused a £5 note , the bus driver stood outside the bus valine and I was 15 mins late because of that and then he had a phone call so it was even more time. He drive very badly and kept going over the pavement aswell.not impressed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Late or cancelled buses, rude drivers”

Written on: 26/04/2017 by Ifinc (1 review written)

Most of the time drivers aren't helpful, they would wait till the running person gets to the bus and shut the doors in his face. Services are cancelled anytime, for no reason, so their service is unreliable and frustrating… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Staff is helpful”

Written on: 26/04/2017 by Darrelll259 (1 review written)

The staff is really nice and helpful. I always take No 10 bus to home and work. whenever I need to know the timings of buses, the staff answers back really nicely and respectfully. few days I have been noticing that if the person is a little late for bus and the bus is at bus stop, the drives waits for few seconds for the person to get to bus stop and get in bus which is really good to see as before they never waited for people to get to bus stop at all. However there are no No 10 timetables… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Always late”

Written on: 25/04/2017 by Stoutue416 (1 review written)

Absolute lack of punctuality, dirty buses and Time table is work of fiction.... … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Terrible service ”

Written on: 25/03/2017 by JewelHall (1 review written)

The experience I have had with stage coach bus (falcon) has been awful. A few weeks ago I was waiting in Bristol Cabot circus for a bus, for 2 and a half hours, and none of them turned up. I rang the company and they said the next one isn't until 8 o'clock, despite there being a published timetable online which I assumed buses had to stick to. I emailed and complained about this and was issued a free return journey voucher for my next trip. So, when I went to use the voucher on my next trip… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Very happy with a bus driver today ”

Written on: 13/03/2017 by AndreasWelch144 (1 review written)

I was getting on the X89 bus at 17:10 and the bus driver was absolutely amazing, so polite and well mannered!, as I left the bus he was very polite to me!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview