Bristol Trade Centre www.bristoltradecentre.com

Bristol Trade Centre www.bristoltradecentre.com

User reviews
1

Customer Service

1.1

Value For Money

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Bristol Trade Centre www.bristoltradecentre.com

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Bristol Trade Centre www.bristoltradecentre.com
2.13 84 user reviews
514%
415%
31%
26%
146%
08%
1

Customer Service

1.1

Value For Money

User Reviews

RyanJ1977

Nissan Nv200

Buying a Van was made easy by the team at BTC - Great Van and After Service Thank you.

ms16

Avoid!!!! Car Was Mis Sold And Was A Death Trap

I bought a car off of these c0n men recently an after only 2 weeks the car nearly killed me. Luckily I stopped just in time and called green flag who told me they would not allow this car to continue on the road and took me home. after only 12 days the cars drive shaft went, the head gasket blew and an oil leak which they lied about saying it was an old leak they had fixed they had actually just jet washed off and let me leave with it. The car was dripping in oil when green flag had a look and the wheel bearing was so bad that the wheel was close to potentially coming off. the exhaust system failed there was 3 engine management issues including faulty plugs which they have used celetape to re connect rather than fit new ones. The coils wnet and just to add salt to the wounds after getting git back to mine the ABS system failed seconds after being unloaded to which then when the mechanic turned the engine on the engine blew up leaving oil all over the floor and dead car sat in the middle of the road. I will be taking legal advice on this as the car was described as a perfect example and upon inspection putting trust in these ass holes allowed me to drive off knowing full well I was going to have kids in the car. they wont get away with this. Please please please avoid these c0n men and the over weight loud mouth piece idiot who sells you the car. Also the cocky mechanic who hasn't heard the last of me.

bouf1964
1

Customer Service

1

Value For Money

Awful Customer Service

absolutely appalling place to visit. dont ever bother visiting there. wish i had known what was coming. trying to get a deposit back is an understatement. theyre not interested in what you want just your money, not a care in the world about the customer. bunch of two faced undermining twits the lot of them. trust me.

Guest
1

Customer Service

1

Value For Money

Appalling Customer Service

my thoughts on this whole place and its staff are absolutely appalling. they dont even know what customer service is. the finance person i saw was very pushy and insistent that i go ahead with a purchase but i had already said i wanted my deposit back as my circumstances at this time for the repayments could not go ahead. after being told to my face and my husbands that we could have it back. the next day he said we could not have it back and he told us the payments had increased and the lease would be longer so i wasnt interested. he still tried to push me into having the car. it was like he couldnt take the answer no. me and my husband walked out disgusted and are still trying to get our deposit back which we have every right to. i would not recommend this place at all. better off getting loan from yur bank.

glvice
1

Customer Service

1

Value For Money

Disgusting

Do not buy a car from lookers! I Bought a 14grand bmw from them and have had problems ever since, id call them there be an excuse, I go down there they would give me more excuses. I book into the lookers garage they say theres nothing wrong wrong with it. I take the car to bmw and have to spend my own money I don't think so. I will be taking this further so lookers bristol watch out, your a bunch of two faced animals. Was so kind and helpful when selling the car but after that they turned into right duck head's

Welshboy1980
1

Customer Service

1

Value For Money

Do Not Buy A Car

I bought a BMW from Lookers on August 1, a full month later after work had been done they delivered the car in worse shape than when it went into the garage.

The staff are no help, never called back.

A complete waste of time, I wouldn't wish them on my worst enemy!!!!!!!!

I didnt like any part of my experience.

1
glvice

I feel for you I not long baught a bmw from them and ive had problems ever since, I call I got down there theres always a excuse with them.

Wessex3
1

Customer Service

1

Value For Money

They Are Rubbish !!

Went to them as I thought I had found a audi A3 I was looking for.Ok it was sold,they had 3 others,fair enough there salesman said this one is a good car time after time.It look good etc.Bought it got it home ok drove it for a couple of weeks no problem.Looked at the cars history which was up together but noticed it needed the cam belt changed !! Tryed to contact them told them ignored would'nt get back to me.Had to get it done 2009 model A3 sline 2.0 tdi.Cost just under £500 sent them a stinking letter & receipt again no reply.Bought it in April 2014 now august just had to fork out another £200 on a water pump.I will send them another letter but won't hold my breath.

All they want to do is sell you car & sod it if anything needs doing or goes wrong,they are AWFUL !!!!

SarahMaundrell

Appalling Customer Service

Bought a food car, with no problems apart from needing new back brakes within a month of being purchased and it was at a fair price. However, our tax disc has been lost for our part exchange car and whilst we were promised a cheque to the value of the outstanding vehicle tax, over two months later despite loads of phone calls and even a letter of complaint, we have yet to receive our money.

When we have phoned, on some days we have been asked to phone again the next as there has been no one who could deal with our call - return phone calls have been promised but don't happen. The refund of our car tax was part of the deal and amounts to over £130 - we will not be using this company again!

karriewhitehead
1

Customer Service

1

Value For Money

Diabolical

I visited the Trade Centre on Saturday. Test Drove a car that was fantastic and was ready to purchase. The Salesman was excellent, but my troubles began when I was transferred to the Sales Manager. I had been there for two hours by this time and I was cold as it was freezing in the showroom. So then I was faced with all of the extras that I could have, equating to £2,000! Then we looked at the finance.. I had already looked at the finance options with a loan from Sainsburys. The figures that Lookers gave me for borrowing the same money was in excess of £4,500 more than I would pay back to Sainsburys!!!!! What can I say. So I then said give me a cash figure, to which I was told "we would prefer not to sell it to you not on finance, there is no money in it for us". What more do I need to say. They are rip off merchants and please, please avoid like the plague.

Guest90999
1

Customer Service

2

Value For Money

Time Wasters And Liars

Avoid at all costs ! Went in today to browse for a car wanted to buy a Volswagen , sales person leaped on us soon as we entered he didn't have a clue about the cars and said he was new. Then fobbed us off to someone else that wouldn't let is test drive the car unless a deposit was laid down and would not evaluate our car for a part exchange unless we were going to definitely buy today very pushy very arrogant also lied about cost of road tax by £200 to avoid us going elsewhere with another car we seen something very dodgy about these lot.

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