Screentrade Car Insurance Reviews

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★★☆☆☆
2.4 / 5
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Screentrade Car Insurance
Screentrade Car Insurance

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Latest Reviews

★☆☆☆☆

“cancelled my insurence without telling me”

Written on: 19/09/2017 by spookey91 (1 review written)

took out insurance and 3 weeks later got a letter saying it was cancelled as hadn't sent proof of no claims bonus,rang and told them I hadn't received a letter to be told I should read my emails.had to renew which was £40 cancellation fee and new quote was also another £40 extra from previous quote from 3 weeks earlier.customer service appalling, avoid at all costs!!… Read Full Review

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★☆☆☆☆

“Any adjustment to policy expensive”

Written on: 07/09/2017 by NehemiahDavis (1 review written)

The only thing that made me go with screentrade was their quote which was very cheap. I was happy with them till it came to changing my car. It was a Ford Focus Zetec 2 manual and we changed for a Ford Focus Titanium automatic.New Car was only 3yrs old as opposed to previous which was 6 years old. They wanted another 300 pound to adjust our policy. Every time we have changed cars their have been a slight increase with admin fee thats all. It was cheaper to cancel & start again with another… Read Full Review

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★☆☆☆☆

“Poor service ”

Written on: 25/08/2017 by Zavierb88 (1 review written)

I have had to get in touch with them on 4 occasions and the waiting time have been from 30mins to 1hour 7mins where on the the last occasion I ended up hanging up. It's so frustrating when you have an issue to resolve. No option of requesting a call back. I feel highly dissatisfied and would NOT recommend… Read Full Review

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★☆☆☆☆

“Terrible service”

Written on: 09/08/2017 by Walton16 (1 review written)

Awful customer service. If you need to contact this company be prepared for slow response on email only. The chances of getting hold of someone on the phone are non-existent. Fees for changing anything extortionate. Avoid this company at all costs… Read Full Review

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★★☆☆☆

“Screen trade car insurance were not very helpful when...”

Written on: 05/12/2007

Screen trade car insurance were not very helpful when making a claim. After my car was stolen I found the claims department to be unhelpful and the customer service was not so good. On a whole I would not recommend this company to my Friends… Read Full Review

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★★★★☆

“I had a claim with Screentrade for a no-fault...”

Written on: 13/09/2007 by cbrehm (2 reviews written)

I had a claim with Screentrade for a no-fault rear-ending at a traffic light. They were fantastic and made everything really easy. I was given the details of a body shop who organised a wonderful courtesy car through Accident Exchange Ltd. I never had to pay a penny. They also sorted all the dealings with the other party's insurers. Despite being a low cost insurer they really came through for me. It's shame they aren't a bit more slick with admin and paperwork, but that's the least of… Read Full Review

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★★★★★

“Screentrade is a great car insurance provider. They...”

Written on: 19/10/2006 by Richard15 (1 review written)

Screentrade is a great car insurance provider. They offer good customer service too. I think I will be with this company for quite some time, so long as they keep giving me cheap renewal quotes… Read Full Review

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★★★★★

“I had never heard of Screentrade Car Insurance, but...”

Written on: 02/10/2006 by 45lovers (1 review written)

I had never heard of Screentrade Car Insurance, but after going through Moneysupermarket I gave them a ring. The parent company of Screentrade is Lloyds Insurance, who I have been insured with before, and I will give them a big thumbs up. And it is underwritten by Churchill, so there are some good names behind this company, so I feel safe.

The only problem is if you choose to pay monthly, as they add interest to your insurance, which means you pay more. I would advise either paying all of it… Read Full Review

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