written by on 27/11/2013
Easy to use, good customer service even for basic customers. One of the lowest unpaid transaction charge, only RBS group is cheaper. Debit card looks the same as their current account, so no funny looks when using it. Nice clean modern branches, excellent online banking and fantastic mobile banking apps. Application in person only which is a bit annoying. However, only took three days to receive everything. Balance updates immediately, reducing the risk of becoming accidentally overdrawn. This is a basic account so I don't know why other people are complaining about lack of features. This is for people who don't want and overdraft or a floor limit of their debit card. It keeps you firmly in control.
written by on 02/10/2009
I opened a Cash Account in October 2008 when I went on a Debt Management Plan and I have to admit it was a nightmare to get the account open and I waited around 6wks to receive my card.
I am now filing for bankruptcy and Barclays have bent over backwards to be helpful and have said they can open a second cash card account for me 'while I wait' as soon as I have filed my papers with the court just incase the Official Receiver freezes my main account.
After the initial lengthy delay in getting my account open (and yes returned paperwork because Branch didn't sign the copied proof of ID!) I've had no complaints whatsoever about this account and as an undischarged bankrupt the only choice you have is this account or a Co-op one and I don't have one of those near where I live!
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