In April, we purchased airline tickets for St. Louis to Molokai for July 24. Upon arrival at Honolulu, we discovered that the airline for the next leg of our journey no longer operated out of Honolulu. We contacted cheaptickets and they would not assist us except to provide us the number to the airline that we were supposed to be flying out on. This was zero help since that airline no longer operated out of Honolulu. We did call them, though, and were told that they stopped operating out of Honolulu June 14. So cheaptickets had several weeks to notify us of this change, but did nothing... and then left us to fend for ourselves once we contacted them for help.

I let my my daughter book the flight and hotel stay.. prolly a mistake there but she has learned from the best. The flight was great no problems. The shuttle drive/driver was horrible we found out we were over charged for oneand then the driver tried to hustle us for a tip.The hotel was Aweful, dirty carpets,stains on the headboard,bug stains on wall, wash cloth issues (go figure), elevator issues on a Friday nite.
The problem was after we thought about it we found that we could take the airport shuttle back to airport for 1/10 of what we paid so we called Cheaptickets.. after being on hold for 10minutes we were finally connected to service agent she was courteous and helpful and quickly offered us and refund. Prolly to quickly, we made that call on the 19 of March and I just called them back today April 5th and it turns out that notes were taken but refund was never issued. I was promised that she was doing it as we spoke so we will see.
So

I booked an internation multi-city flight. The flight is flying into Athens on Delta and flying from Rome to Orlando on Austrian Airlines origianlly. Austrian canceled one of their flights so we were rebooked on Lufthansa. Cheaptickets said they could not reprint the paper tickets and that Delta had to do it and they sent me to the airport. Got the the airport and they said, nope sorry, Cheaptickets printed them, they have to reprint them. Called them back and they refused to reprint them. After 5 hours on the phone and 2 trips to the airport, they finally got the reservations right on their site. I mailed the tickets back to them Express Mail with my tickets as well as another couple They are claiming now that they have the other couples tickets and not our tickets. Also, now, they do not have the other couple confirmed on the return flight. And still no tickets! I do not recommend to book a holiday with Cheap Tickets.